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Ron Romano
Ron Romano at Sam Pack's Five Star Ford Lewisville

Ron Romano | Page 17

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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282 Reviews
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282 Reviews

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282 Reviews of Ron Romano

June 12, 2022

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Employee Rating

Paul Shroeder and his crew are very professional! ! Great service every time Reliable and trustworthy. It’s the only place I trust!! More

by buddyyoung4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Annette Congrove, Paul Schroeder, Paul Sears

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Jun 12, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, buddyyoung4, for choosing Five Star Ford Lewisville. Our service team continues to be available for your questions at 972-221-2900. When you need our advice, we are here for you. Best Regards, Kelly Blackwell, General Manager

June 10, 2022

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Employee Rating

I have bought three cars and service has been great Kudos to Mr. Kameron and Mr. Romano excellent employee. More

by Ruben gomez sr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kameron Sneed , Luis the shuttle driver very humble and respectful gentleman

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Jun 11, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Ruben, Thank you for taking the time to review Five Star Ford Lewisville and for recognizing our service team. When Ron, Kameron, or I can address questions about your Ford, reach us at 972-221-2900. We are here for you. Take Care, Kelly Blackwell, General Manager

Jun 10, 2022

Ruben gomez sr responded

Keep up the great work you all do !!

June 09, 2022

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Employee Rating

I am writing fifteen words about how nice five star ford is, they're friendly, happy, nice, curteous, pleasant, and professional. More

by Adamrenfro100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Annette Congrove, Paul Schroeder, Paul Sears

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Jun 09, 2022

Adamrenfro100 responded

I like five star ford

June 09, 2022

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Employee Rating

Great communication and teamwork to have issues resolved satisfactorily. Will continue to come back as needed. More

by melpplee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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June 07, 2022

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Employee Rating

Five Star Lewisville, best dealership ship. Freat sales team. Amazing service team. I highly recommend them More

by Brenda.clark
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Annette Congrove, Paul Schroeder, Paul Sears

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Jun 07, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Brenda! At Five Star Ford Lewisville, customer satisfaction is our #1 priority. We are glad to hear you found your service experience a good one. We appreciate your review and business and look forward to scheduling your next appointment at 972-221-2900. Best Regards, Kelly Blackwell, General Manager

June 05, 2022

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Employee Rating

I have always receive excellent service from this dealership. They know how to take care of there customers More

by uofm271
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jun 06, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello of uofm271, We appreciate your continued business at Five Star Ford Lewisville. Ron and our service team are here at 972-221-2900 any time you have maintenance or repair concerns. We look forward to helping you care for your Ford again. Thank you, Kelly Blackwell, General Manage

May 25, 2022

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Employee Rating

The best service department I have experienced. Always exceeding expectations. I have bough vehicles elsewhere, but always bring them to Five Stars Ford for setvice. More

by Enrique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 26, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Enrique, You are a valued Five Star Ford Lewisville customer. Ron is a great advisor and very knowledgeable about the care of your Ford. Reach us with future care needs at 972-221-2900. We will look forward to seeing you again. Best Regards, Kelly Blackwell, General Manager

May 24, 2022

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Employee Rating

Ron is very good and attentive. He takes extra steps to ensure I was kept informed on the status of the repairs. More

by Redwood1601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 25, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Redwood1601, for taking a moment to rate your Five Star Ford Lewisville service experience. Ron is an excellent communicator and your questions are always welcomed at 972-221-2900. We want to keep you fully informed about the care of your Ford. Take Care, Kelly Blackwell, General Manager

May 16, 2022

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Employee Rating

Ron and Pete, the service writers are great guys. I’m very satisfied with the service I received. Thank all of the people involved with the service of my 2021 Mach 1 mustang. This is part of the reas More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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May 17, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Mike, It is great to know your Five Star Ford Lewisville experience visit went well. And we are so grateful for your commitment and many years of business. Between visits, let us know how we can help you enjoy your Mach 1 at 972-221-2900. We are here to keep you knowledgeable about your Mustang. Thank you for your feedback and recommendation. Sincerely, Kelly Blackwell, General Manager

May 15, 2022

Dealership Rating
Employee Rating

Zach was super fast and nice thanks for everything thanks for do my car so fast More

by Csrlosique
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Annette Congrove, Paul Schroeder, Paul Sears

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May 15, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Csrlosique, It is our pleasure to help with the care of your vehicle at Five Star Ford Lewisville. When our service staff can address maintenance or repair concerns, don't hesitate to call 972-221-2900. Thank you for the opportunity to service your Ford. Sincerely, Kelly Blackwell, General Manager

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