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Ron Romano
Ron Romano at Sam Pack's Five Star Ford Lewisville

Ron Romano | Page 23

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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282 Reviews
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282 Reviews

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282 Reviews of Ron Romano

January 07, 2022

Dealership Rating
Employee Rating

Ron Romano took good care of my service needs—The Works package on my 2020 Ford Escape More

by txleaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 10, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello txleaf, Thank you for endorsing Ron and Five Star Ford Lewisville. Any time we can help with your Escape, reach us at 972-221-2900. We look forward to hearing from you any time we can offer our advice. Safe travels, Chuck Lee, Service Director

January 03, 2022

Dealership Rating
Employee Rating

Great service experience. Very professional. Annette does a really nice job in explaining what to expect during check-in and makes you feel you are in good hands. Reasonable cost and transparent. I recommend More

by RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Annette Congrove

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Jan 04, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, RD! You are in good hands with Annette and our Five Star Ford Lewisville service team. We appreciate hearing your visit went well. Any time you have questions about your truck, reach us at 972-221-2900. Happy New Year, Chuck Lee, Service Director

January 01, 2022

Dealership Rating
Employee Rating

Very goodCommunication with me and explaining of service Very good Communication with me and explaining of service needed. Replaced batteries and did a Diagnostic check to find issue. More

by Ross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 03, 2022

Sam Pack's Five Star Ford Lewisville responded

Thank you, Ross, for endorsing Ron and Five Star Ford Lewisville. Our focus is always the customer and vehicle care. Don't hesitate to reach Ron or me at 972-221-2900. We are here to share our advice. Take Care, Chuck Lee, Service Director

December 31, 2021

Dealership Rating
Employee Rating

I the professionalism shown by the several employees that I met while obtaining my service. I especially appreciated Ron Roman's attention to detail. More

by Lboggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 03, 2022

Sam Pack's Five Star Ford Lewisville responded

Hello Lboggs, We really appreciate hearing from you and thank you for the high marks. Please let Ron or me know when you have vehicle care needs at 972-221-2900. It will be great to welcome you back to Five Star Ford Lewisville. Thank you, Chuck Lee, Service Director

December 24, 2021

Dealership Rating
Employee Rating

I shopped around and Fivestar had the best value. Plus they offered a front end alignment if needed, and they washed my car. Ron was very helpful! More

by RCrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 27, 2021

Sam Pack's Five Star Ford Lewisville responded

Thank you, RCrews, for choosing Five Star Ford Lewisville for your vehicle's care. Any time Ron or I can address your automotive questions, please reach us at 972-221-2900. We appreciate the opportunity to be your auto center. Happy New Year, Chuck Lee, Service Director

December 24, 2021

Dealership Rating
Employee Rating

Five Star Ford is greatly awesome and great! They're so awesome that it's great! More

by Bazooka Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Annette Congrove, Paul Schroeder, Paul Sears

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Dec 27, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello Bazooka Joe! We really appreciate the recognition of many of the Five Star Ford Lewisville service staff. Between visits, we want to hear from you at 972-221-2900 when repair or maintenance concerns arise. Thank you for taking the time to rate your experience and please stay in touch. Best Regards, Chuck Lee, Service Director

December 17, 2021

Dealership Rating
Employee Rating

Took a lot of work and time, but my car is fixed thanks to your service dept and Ron Romano! More

by Chuck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Dec 17, 2021

Sam Pack's Five Star Ford Lewisville responded

Chuck, It is always great to hear from our valued Five Star Ford Lewisville customers. When Ron or I can share our vehicle advice, don't hesitate to reach us at 972-221-2900. Thank you and happy holidays, Chuck Lee, Service Director

December 17, 2021

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Employee Rating

Service here was amazing and I would recommend them to my friends and family. They got me in and out with great care and knowledge of what was going on. More

by Isaac Bowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Sears, Pete York

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Dec 17, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello Isaac, The Five Star Ford Lewisville service team appreciates the opportunity to care for your vehicle. Between visits, your all or your automotive questions are welcomed at 972-221-2900. Let us know how we can help you enjoy your ride. Thank you and happy holidays, Chuck Lee, Service Director

December 15, 2021

Dealership Rating
Employee Rating

Outstanding performance I’m very pleased. Most Outstanding performance I’m very pleased. Most definitely I will bring my truck back for more work. More

by vickenminasian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Tom Andrews, Annette Congrove, Paul Schroeder

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Dec 15, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello vickenminasian, We would appreciate continuing to care for your truck at Five Star Ford Lewisville. Thank you for writing your review. Let our advisors know when you need future care at 972-221-2900. Happy Holidays, Chuck Lee, Service Director

December 13, 2021

Dealership Rating
Employee Rating

They really care about their customers, taking good care of my vehicle. Ron Is a pro! More

by RCrews
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Kenneth Burke

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Dec 13, 2021

Sam Pack's Five Star Ford Lewisville responded

Hello RCrews, We will continue to focus on keeping you well aware of your vehicle's care at 972-221-2900. Thank you for sharing your experience. It will be great to see you again at Five Star Ford Lewisville. Happy Holidays, Chuck Lee, Service Director

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