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Ron Romano
Ron Romano at Sam Pack's Five Star Ford Lewisville

Ron Romano | Page 4

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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282 Reviews
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282 Reviews

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282 Reviews of Ron Romano

October 24, 2023

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Ron is great at his job! ! Excellent work!! My expedition was fixed in a timely manner!! More

by alicephillips88
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Recommend Dealer
Yes
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Oct 24, 2023

Sam Pack's Five Star Ford Lewisville responded

Alice, It is so great to hear Ron was such a great help during your service visit to Five Star Ford Lewisville. Helping you fully enjoy your Expedition is our goal. Call us any time at 972-221-2900. We are here for you. Thank you, Kelly Blackwell, General Manager

September 22, 2023

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Always excellent, professional, thorough, prompt and friendly service!. Even took care of us an hour earlier than our appointment today! More

by MariaRuemenapp
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Recommend Dealer
Yes
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Sep 24, 2023

Sam Pack's Five Star Ford Lewisville responded

Maria, We appreciate helping with your vehicle needs in the Five Star Ford Lewisville service center. Between appointments, call Ron and our techs at 972-221-2900 if concerns arise. We are here for you. Thank you, Kelly Blackwell, General Manager

September 13, 2023

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Sam Pack Five Star Ford Of Lewisville will definitely always be my dealership of choices! From the first car I bought from this dealership it has been nothing but a pleasant and enjoyable experience. The More

by jrsblue1977
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom Andrews, Paul Sears, Jakson Velasquez, Craig Stanford ??????????

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Sep 14, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello jrsblue1977, We are honored to be your dealership of choice! Thank you for recognizing so many of the Five Star Ford Lewisville staff. We look forward to serving you in the future and maintaining the high standard of service you deserve. Call us any time at 972-221-2900. Best regards, Kelly Blackwell, General Manager

August 26, 2023

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Appointment was timely and I was in and out in an hour! Thank you for being professional. More

by david.carter77
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Recommend Dealer
Yes
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Aug 27, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello David, It is our pleasure to help with your vehicle needs at Five Star Ford Lewisville. When you have maintenance or repair questions, don't hesitate to call Ron at 972-221-2900. We are here for you. Thank you, Jimmy Foster, Service Director

August 18, 2023

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For over 20 years Sam Pack’s Five Star Ford has been our “Go To” Dealer for all of our vehicle and subsequent maintenance requirements. From start to finish they treat you more like family than just a cust More

by jim.schell
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Recommend Dealer
Yes
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Aug 19, 2023

Sam Pack's Five Star Ford Lewisville responded

Jim, We want you to know we have appreciated all 20 years! Thank you for being a valued customer and friend of Five Star Ford Lewisville. We look forward to seeing you again soon. Call on Ron and the staff any time at 972-221-2900. Sincerely, Kelly Blackwell, General Manager

August 17, 2023

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So simple, dropped off truck. Texted process of repair then sent a text at completion with link to pay online. My truck was washed and waiting for me. More

by dannymarotto
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Recommend Dealer
Yes
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Aug 18, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Danny, We want to thank you for rating your visit to the Five Star Ford Lewisville service department. Ron and our techs are available to you at 972-221-2900. Don't hesitate to call with technical concerns. We appreciate you and your business. Best regards, Jimmy Foster, Service Director

August 15, 2023

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Ron Romano as always professional customer service! Appreciate the quick turnaround. I will bring my vehicles to Five Star as long as he is there. More

by lanceakeeling
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Recommend Dealer
Yes
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Aug 16, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Lance, Your loyalty to Ron and the Five Star Ford Lewisville service center is greatly appreciated. We look forward to scheduling future appointments at 972-221-2900. Call on Ron and our techs any time for advice. Thank you, Jimmy Foster, Service Director

June 24, 2023

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Ron is always a great service manager to work with; I only use him. Great customer service and knowledgeable. More

by Irish52
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Recommend Dealer
Yes
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Jun 25, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Irish52, Thank you for recognizing Ron and the Five Star Ford Lewisville service department. We have an incredible team of professionals who are dedicated to delivering outstanding customer service, and they will be delighted to hear about your satisfaction. If you have any further questions or need assistance, please don't hesitate to contact Ron and our techs at 972-221-2900. We are always here to help. Best Regards, Kelly Blackwell, General Manager

June 14, 2023

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Employee Rating

Ron Romano is a great customer service agent. He was very friendly, explained the service needed in a easy to understand way. He provided a very complete quote and he offered transportation and p More

by Francisco
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 14, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Francisco, Thank you for your kind words and for choosing Five Star Ford Lewisville. Your support is truly valued, and we are honored to have had the opportunity to serve you. Ron and our techs are always available for your questions at 972-221-2900. Thanks again, Kelly Blackwell, General Manager

May 30, 2023

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Great people and super communicative and willing to go above and beyond. Great experience with Ron and the team! More

by Martin P
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 31, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Martin, Your feedback means a lot to us at Five Star Ford Lewisville, and it motivates us to keep delivering outstanding customer service and quality products. If there is anything else we can assist you with in the future, please don't hesitate to reach out at 972-221-2900. We are always here to help. Thank you for your review and business. Sincerely, Kelly Blackwell, General Manager

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