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Ron Romano
Ron Romano at Sam Pack's Five Star Ford Lewisville

Ron Romano | Page 6

Service Advisor

Sam Pack's Five Star Ford Lewisville

1144 N Stemmons Fwy
Lewisville, TX 75067

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282 Reviews
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282 Reviews

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282 Reviews of Ron Romano

April 18, 2023

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Employee Rating

Ron, in service, was super helpful and extremely informative!! I was originally going to take my car to Grapevine, since it's right down the road from me. They told me it would be mid week bef More

by TN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Not sure of their names but the receptionists (2) in service

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Apr 20, 2023

Sam Pack's Five Star Ford Lewisville responded

Welcome to Five Star Ford Lewisville, TN! We were more than happy to address the care of your car and we hope you count on us again. Reach Ron and our team at 972-221-2900. We are here for you. Thank you, Kelly Blackwell, General Manager

April 17, 2023

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Employee Rating

Everything went very well. I am happy with the service and outcome. The work was completed in the time frame they said it would be. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 20, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Chris, We are pleased to hear you found your Five Star Ford Lewisville service visit a good one. We hope you continue to count on Ron and our techs. Don't hesitate to call with questions at 972-221-2900. We are here to help at any time. Thank you, Kelly Blackwell, General Manager

April 16, 2023

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Employee Rating

Ron Romano is the true professional. A true asset to your team. Excellent service and quick response. More

by Charlie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Charlie, Thank you for recognizing Ron and the Five Star Ford Lewisville service department. We are grateful to have the opportunity to help with the maintenance of your Ford. Call on us again at 972-221-2900. We want you knowledgeable about your vehicle. Safe travels, Kelly Blackwell, General Manager

April 15, 2023

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We have purchased 14 vehicles from this dealership over the years and have never had a bad experience More

by Wdh.1155
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 16, 2023

Sam Pack's Five Star Ford Lewisville responded

Wdh.1155, We are so grateful for each and every one of your purchases at Five Star Ford Lewisville. Your endorsement is very much appreciated and we look forward to hearing from you again at 972-221-2900. Thank you so much for your loyalty to our dealership. Sincerely, Kelly Blackwell, General Manager

April 15, 2023

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Employee Rating

Todo estuvo bien el servicio me gustó y gracias por todo el servicio y la personal que me atendido More

by roquecruz809
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2023

Sam Pack's Five Star Ford Lewisville responded

Gracias, roquecruz809, por confiar en el equipo de servicio Five Star Ford Lewisville. Cuando tenga inquietudes sobre el vehículo en el futuro, asegúrese de llamarnos al 972-221-2900. Estaremos listos para ayudar. Cuídate, Kelly Blackwell, Gerente General

April 10, 2023

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Employee Rating

Sam Pack’s Five Star Ford - Lewisville has the Best Service In Dallas/ Ft. Worth! More

by aventura_1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 12, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you for recognizing Ron and Five Star Ford Lewisville, aventura_1028! Keeping your Ford in great condition is the goal. Don't hesitate to call 972-221-2900 when you have technology or care concerns. We want to be your only call for automotive services. Take Care, Kelly Blackwell, General Manager

April 02, 2023

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Employee Rating

Excellent service. Quick, precise, easy on me. I couldn’t ask for more. I’ve bought and serviced 3 vehicles through Sam Ford Lewisville. They have my upmost respect and More

by Dani Dahlberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Nixon , Paul Schroeder, Paul Sears

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Apr 02, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Dani, We are honored to help with your vehicle's care at Five Star Ford Lewisville. Keeping you knowledgeable about your Ford is important to us. Count on us any time at 972-221-2900. Thank you for your kind words and business. Sincerely, Kelly Blackwell, General Manager

April 01, 2023

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Employee Rating

This dealership always does a great job, and Ron in Service stays on top of things. More

by bobrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2023

Sam Pack's Five Star Ford Lewisville responded

Bobrich, Thank you for taking the time to rate your Five Star Ford Lewisville service experience. Between visits, when you need Ron's or our techs' advice, reach us at 972-221-2900. We look forward to sharing our vehicle knowledge when you need it. Safe travels, Kelly Blackwell, General Manager

March 31, 2023

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Employee Rating

Always great customer service, prompt turn around and my service advisor Ron Romano is great to work with!! More

by Tweety8899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2023

Sam Pack's Five Star Ford Lewisville responded

Hello Tweety8899, We always appreciate hearing from our Five Star Ford Lewisville customers. Thank you for endorsing Ron and our service department. Call on us again at 972-221-2900. Sincerely, Kelly Blackwell, General Manager

March 31, 2023

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Employee Rating

Had the front differential inspected and replaced on our 2016 F-150. Very pleased with service advisor Ron Romano. He kept us informed and answered our questions immediately. Picking the pickup up was flawl More

by PaulV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2023

Sam Pack's Five Star Ford Lewisville responded

Thank you, Paul, for rating your Five Star Ford Lewisville service visit. When Ron and our techs can offer future advice, give us a call at 972-221-2900. We want you knowledgeable about your Ford. Take Care, Kelly Blackwell, General Manager

Apr 01, 2023

PaulV responded

Thanks for your response. I will put your number on speed dial.

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