"Awesome experience. Highly recommended "
- Linda minkoff
Ron is extremely service oriented and Knowledgeable. He took the extra time to stay in touch and keep me posted on any new specials coming up. I enjoyed the whole experience. Ron is great! Thank you for everything.
- Bonita Inga
They wore us down after several hours of negotiating. We are in our mid 70's and should have known better, especially when they offered us a ridiculous price for our trade in. They shoved several papers in front of us to sign and even had us promise to buy a car if they came down to our price! When it was all said and done....they didn't come down to our price.....we gave up a lot of extras to get to the price! Our initial salesman, Ron, was ok but he couldn't do any negotiating
His hands were tied & had to get the "big guns" from the back offices (several) to break us. They used typical salesmen tactics..We paid for extras we didn't get, like the auto hatch opener. After getting a hitch installed it no longer works and they just throw up their hands to it. After we got home with terrible headaches we asked ourselves....."what did we do"??!! They didn't work with us at all.....we were buffaloed....they had dollar signs in their eyes and we should have seen it coming and walked out at the beginning.
We called service to get the auto hatch opener to work and was never called back We took it in today and was told there wasn't anything they could do about it! A feature we paid for! We are thoroughly disgusted.
Other Employees Tagged:
Ralph & others we don't remember the other names, some from finance...they were coming out of the woodwork!
No pressure, easy process. Ron was awesome in making this experience easy. We just wanted a base model and he not only understood our reasons why, but added no pressure.
"Absolutely outstanding all-over experience!"
Best service and hospitality I had encountered all day on my hunt to find the perfect car! Ron Samoray at Kuni Honda Arapahoe was by far the best dealership associate I have come across in the 6 months I was actively looking for g for a car. When all previous dealerships I visited made me feel like a commission number, and lacked knowledge or hospitality, Ron stepped up to make me feel like I was already a part of the Honda family. He was very patient while I was very wishy-washy on the whole decision. Ron was very knowledgeable about the different trims and packages the Civics were available in, and always answered my questions thoroughly. Not once did I feel pressured or rushed into the decision. I absolutely LOVE my new black Civic Sport hatchback. If anyone needs or is considering a new Honda I would highly recommend Ron Samoray and Kuni Honda on Arapahoe
Great service! Very thorough and went above and beyond. Customer service was great, was able to negotiate and they were willing to listen. Surely recommend to others.
Other Employees Tagged:
"Honda CR-V purchase"
It was an overall good experience. Friendly environment and helpful staf. I was given all the information I required in terms of car status and purchase process
"The Ease of buying a Honda"
We were not expecting to need to buy a new car until our family experienced an accident which totaled our commuter car (a ‘98 Camry). As the owners of 4 previous Honda’s we decided to go with another CRV. Ron was a fabulous salesperson, Ralph handled our financing in a fair manner and Colby assisted us with a great level of professionalism. We strongly believe in the Honda line of products and Kuni Honda has always been a friendly, professional and pleasant dealership to work with.
My experience with Kuni was excellent! The dealer was knowledgeable and helpful. I would highly recommend Kuni for anyone looking for a great car-buying experience!
" 2018 Honda civic touring "
The sales experience was exceptional. However, the commitment after the sale to perform all the service work failed flat. When I brought the vehicle back in to have the options installed, the service desk did not have my appointment scheduled. Not all of the options were available requiring me to come back on a four hour drive to complete.
While I recognize that the sale is a very important aspect at a dealership, the commitment after the sale is equally as important.
Ron was helpful with everything we needed and allowed us to get in and out as fast as possible. Overall this was a very good experience.