Ron Sjahfiedin | Page 17

We came to your dealership with the idea of replacing a 2005 Avalon with a newer SUV with lower mileage. We had in mind a Lexus RX 350 we'd seen in an email from your dealership; we'd purchased the Avalon 2005 Avalon with a newer SUV with lower mileage. We had in mind a Lexus RX 350 we'd seen in an email from your dealership; we'd purchased the Avalon a few years ago when auto dealers were accepting "clunkers" in trade. We were looking for a vehicle that we could drive (in comfort) to Florida next winter. We drove the Lexus and really liked it, but we couldn't accept the difference between what you'd give for the Avalon and what we'd have to pay for the Lexus. As we talked to Ron he explained that we could get both comfort and mileage and cargo space with a generation 3 Prius. Maureen drove one while I rode in the back seat. She loved the drivability of the Prius and I was most impressed with the amount of legroom and headroom in this hybrid. It had all the bells and whistles we were looking for except power seats and because it had been a lease car it bore very low mileage and the price with trade-in was a lot more in line with what we wanted to spend out-of-pocket. Falmouth Toyota noted that the auto had a defective rear bumper, gave us a loaner and replaced the bumper with a brand new factory produced bumper. It couldn't have been any easier! Friendly, helpful sales and service. More impressive now than when we'd originally purchased the Avalon in 2009. Convenient location on Rte 28 too. No hassles. More

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We have purchased several vehicles from this dealership in the past but this was the best experience. No haggling over price; just a wonderful experience. It was nice to deal with Ron again; Matt made su in the past but this was the best experience. No haggling over price; just a wonderful experience. It was nice to deal with Ron again; Matt made sure we were well taken care of and introduced us to the service person-Taylor who was very pleasant and efficient. The finance manager was quick and efficient and all made sure we were able to pick the vehicle up quickly. More

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I have just purchased a new 2012 Toyota RAV4 from Ron Sjahfiedin, sales representative at Falmouth Toyota. From the moment I walked in the door, Ron was there to greet me, and my immediate reaction whic Sjahfiedin, sales representative at Falmouth Toyota. From the moment I walked in the door, Ron was there to greet me, and my immediate reaction which proved to me correct, was that he was dedicated to providing the highest quality customer service. When we sat down and I described the vehicle that I was looking for, Ron had all the answers to my questions. As the discussion continued, Ron showed the highest level of professionalism, and we even managed to have some humorous moments. He is a very friendly person. As we discussed new vehicle price and trade-in allowance, the discussion continued along the same high level of professionalism on Ron's part. When I took delivery of the new RAV4, there was Ron wiping off the " dust" from my old plates. I have never seen that before, and it impressed me so much. It was simply one of the best new car buying experiences that I have ever had. The Toyota parent corporation, and Falmouth Toyota, are very fortunate to have a person with his valuable talents on their staff. The over all experience was outstanding! Dr. W. J. Staudenmayer More

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We have purchased 7 vehicles from Falmouth Toyota and have been very satisfied with them and the buying experience. Ron Sjahfiedin goes the extra mile to make the sale and offers great customer support. have been very satisfied with them and the buying experience. Ron Sjahfiedin goes the extra mile to make the sale and offers great customer support. We would recommend him and the dealership to anyone seeking a new Toyota. We also enjoyed the extra good cookies in your waiting area! More

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First time customer at this dealership. Heard great things and I knew the principals from being in the business myself over thirty years ago. Ron was a very good sales representative, and did everythi things and I knew the principals from being in the business myself over thirty years ago. Ron was a very good sales representative, and did everything he said he would do. It's easy to see why he is a top producer. Dealership experience was first class, and I and my wife felt right at home. Only a $95 doc fee was a bonus, and the cookies in the service waiting room satisfied the cookie monster in me. Love our red certified Prius! More

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Ron was one of the best salesman that I've ever worked with. I am a nurse and its my job to make patients feel comfortable. Ron could have been a nurse. There was no pressure to buy. He was engaging and c with. I am a nurse and its my job to make patients feel comfortable. Ron could have been a nurse. There was no pressure to buy. He was engaging and cheerful. He seems to enjoy his work. I recommend Ron. More

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I just purchased my 5th Toyota from Falmouth Toyota and I just purchased my 5th Toyota from Falmouth Toyota and would not consider ever going anywhere else. I just purchased a 2012 Camry XLE and love it. I just purchased my 5th Toyota from Falmouth Toyota and would not consider ever going anywhere else. I just purchased a 2012 Camry XLE and love it. I purchased it from Ron Sjahfiedin, he gave me all the information I needed and answered any questions I might have. He was polite and helpful. He showed me all the instruments and put in my bluetooth. Sincerely, Muriel Bishop More

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The non pressure treatment was exceptional by Ron. I The non pressure treatment was exceptional by Ron. I would most definitely recommend him to family and friends. He worked so carefully with me and r The non pressure treatment was exceptional by Ron. I would most definitely recommend him to family and friends. He worked so carefully with me and really listened to what I needed - no pressure and that is what I like in a car salesman. Thank you, Ron. Anne Barrett More

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Ronnie was very helpful .One of the best sales persons we have ever dealt with. My wife and I did not feel any pressure and were treated very well. I would gladly send my family or friends to see Ronnie we have ever dealt with. My wife and I did not feel any pressure and were treated very well. I would gladly send my family or friends to see Ronnie and to deal with this dealership. The experience was a very positive one. No haggling over price and back room sweat talk. We will return there someday for another new car. Dan Kelley ,Plymouth Ma, More

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Ron met my wife and I as we entered the showroom. I immediately thought, "here we go, another high presure sales person". I could not have been more wrong. He showed us a number of vehicles new and immediately thought, "here we go, another high presure sales person". I could not have been more wrong. He showed us a number of vehicles new and used. He gave us many vehicle options to consider before our purchase and helped us narrow down what we wanted. I told him what option package and the approximate mileage we were looking for and he did not try to sell us any further. He went right to making the sale price and our trade work. My wife and I were pressed for time so he did everything he could to make the sale and close the deal before our deadline. Dispite our time constraints, he and the staff at Falmouth Toyota worked seemlessly to fulfill our needs as we continue to be a 100% Toyota family. Thank You More

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