Ron Thompson

Excellent service, got to my car very fast, diagnosed the issue and repaired as quick as possible. They explained to me everything being done and why it got that way and what needed to be done to be repaire issue and repaired as quick as possible. They explained to me everything being done and why it got that way and what needed to be done to be repaired. very nice waiting area, great coffee. Andrew and Sage were very communicative with me and reached out in person or text throughout my visit. even though I was there for 4-5 hours, I knew where they were in the process throughout the repair, I did sneak off to Sams for a few hours. More

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A mass of frustration! I have used this service department for all my vehicle repairs over the last seven years. The work was always done well and in a timely manner. My s I have used this service department for all my vehicle repairs over the last seven years. The work was always done well and in a timely manner. My service adviser, Ron Thompson (now the shuttle driver), kept me informed as to when the work would be done, if there was a delay, etc. The visit this week was nothing but frustration! I was early for my appointment and was told it would be about an hour for the diagnostics to be done, reasonable. FIVE hours later I got a phone call saying the work couldn't be done until the next day. I suggested I step into the service office and speak to them rather than over the phone. It needed a new power steering pump installed, less than a two hour job according to the remove and repair manual. Wheel alignment would follow. So I was shuttled home. About one o`clock the next day I called to see if it was ready. Nope. Three o`clock, hung up on. 4:45 I was told I could "start working my way there". So I found a ride as no shuttle service was offered. It took another 45 minutes to get the bill settled up. One computer had "frozen" and created that problem. Come on! Communication is everything! More

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The team was professional, helpful, and personable! Pleased. Great dealership! Very satisfied with the service and professionalism. I just purchased a Chevy Equinox from Bob Steele Chevrolet in Cocoa and am ver Great dealership! Very satisfied with the service and professionalism. I just purchased a Chevy Equinox from Bob Steele Chevrolet in Cocoa and am very pleased. The dealership is clean, organized, has a wide variety of vehicles and a helpful team, and is also very hospitable- making sure their guests stay hydrated! if you’re looking for a vehicle I would highly recommend checking their dealership out. More

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No complaints This is my first experience with Bob Steele Chevolet. I’m very happy with everything that has transpired today. I bought my new car in May and they b This is my first experience with Bob Steele Chevolet. I’m very happy with everything that has transpired today. I bought my new car in May and they bend over backwards to keep it running like a charm. Great maintenance department great customer service great sales department. I love the customer waiting room with coffee water and some selected fruit. Great big TV. So glad I bought at Bob Steele Chevolet this time. More

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Awesome dealership! Great sales and management staff. Very open and honest about price. Service department is great too. Will certainly buy my next Chevy truck from th Great sales and management staff. Very open and honest about price. Service department is great too. Will certainly buy my next Chevy truck from them! More

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