Ron Torres | Page 13

you all were nice and helpful with our service and took great car of our vehicle great car of our vehicle More

by bfacella Verified Customer Verified Customer

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Did not fix my problem. Been there 3 times for same issue and still not fixed. No response from service manager Been there 3 times for same issue and still not fixed. No response from service manager More

by christineward98 Verified Customer Verified Customer

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Mike C. Service advisor is amazing along with the rest of the team, thank you for helping me out (: Service advisor is amazing along with the rest of the team, thank you for helping me out (: More

by Mya Verified Customer Verified Customer

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Does good work and they are on top of getting your car back to you. back to you. More

by ctuscan Verified Customer Verified Customer

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Service advisor damaged my door panels attempting to locate the source of a leak. Telling me I need new door panels, bec they are coming apart, They weren't like that when I brought car in!! I never sa locate the source of a leak. Telling me I need new door panels, bec they are coming apart, They weren't like that when I brought car in!! I never said I to look at my door panels!!! I told her to check leak on bottom of door, water was there when it rained. Probably need new weather stripping... I had NO problem with door panels.... Inept and clueless is how I would describe their service. All 4 door panels were touched where they are now apart!!! After damaging my vehicle, I was contacted by another manager, also of no help, and given the runaround ultimately resulting in me having a damaged vehicle and them taking no responsibility. Stellantis NA was also no help, ultimately siding with their dealership. They make a poor quality vehicle and refuse to accept responsibility of anything. I will never deal with this dealership and service department again. More

by Chrysler 300s Verified Customer Verified Customer

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Excellent job done in a timely manner but was unable to fix my ram recall fix my ram recall More

by eleekazor Verified Customer Verified Customer

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Worst experience I ever had. Car was trashed at time of pickup. Two screws pushed into leather interior. Two oil spots on passenger seat. Inside trunk cover was not put back in p Car was trashed at time of pickup. Two screws pushed into leather interior. Two oil spots on passenger seat. Inside trunk cover was not put back in place. Oil / gunk substance was on the exterior door. Car had a ceramic coat which was ruined (ate into) by a chemical the detailer applied during my initial complaint. Not to mention that the computer was flashed when told not to this wiping out my custom tune. Had to redownload and calibrate at the performance shop 2 hours away. I had to do a couple paint corrections and apply another ceramic coat. Cost impact was significant. Service manager gave me a card with a number he never answered. Called multiple times in multiple days and always got a voicemail. Called the dealer and got a second number to contact him. Messages left were never returned! More

by widowmaker1320 Verified Customer Verified Customer

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Truck had a broken sway bar bolt and these clowns didn't even figure it out. even figure it out. More

by ROCKYOURDOCK Verified Customer Verified Customer

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Good customer service, nice and clean area. Service took a little longer but not bad. Service took a little longer but not bad. More

by rodriguezalexey49 Verified Customer Verified Customer

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Top notch customer service from check in to exit. Completely impressed with all staff; all were professional, personable and polite. I’ll be back. Completely impressed with all staff; all were professional, personable and polite. I’ll be back. More

by pny Verified Customer Verified Customer

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