Ron Torres | Page 2

Awful, horrible experiences each time and this makes it the 6th time to repair the same issue!!!! the 6th time to repair the same issue!!!! More

by M.INGLIS227 Verified Customer Verified Customer

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Eddy was fantastic to work with—professional, knowledgeable, and very attentive. He took the time to explain everything clearly and made the whole process smooth and stress-free. Great customer s knowledgeable, and very attentive. He took the time to explain everything clearly and made the whole process smooth and stress-free. Great customer service from start to finish! More

by Andy Vo Verified Customer Verified Customer

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Very good service, they resolved my problems quickly and efficiently. I recommend them good vibes efficiently. I recommend them good vibes More

by Carlos Diaxaleman Verified Customer Verified Customer

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Our needs were met in a timely manner. The staff were friendly and accommodating. We had slight issues after the repair and we were immediately brought back in and taken care of. The staff were friendly and accommodating. We had slight issues after the repair and we were immediately brought back in and taken care of. More

by aliciaford Verified Customer Verified Customer

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Incredibly dishonest. I took my Jeep Cherokee to have the battery replaced under parts and labor warranty and I was advised that the battery cable was bad and needed repla I took my Jeep Cherokee to have the battery replaced under parts and labor warranty and I was advised that the battery cable was bad and needed replacement. I requested the old parts. I was charged $477.47. Noticing no cable was left as requested. I returned to the service manager to inquire. The battery had been replaced with no service charge as it was under warranty but I was charged for the cable parts and labor. Speaking with the tech, he admitted the cable did not need replacement and he had not done so. I requested a refund and the Assistant Service maager Ron Torres reduely refused. He stated that I should know deceptive business practices. His father was also a physician and overbilled people all the time. I informed him Not once had I ever overbilled. He threw the invoice at me and walked away. I reached out to the General Manager, Josh Clinton who refunded the service charge but refused to refund the cost of the part that was never installed. More

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Excellent i recommend, good service , attention, friendly, funny, versatile and etc. 100 % guaranteed in all departments friendly, funny, versatile and etc. 100 % guaranteed in all departments More

by c.damiron Verified Customer Verified Customer

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Made multiple calls over 4 days. Never returned one of them. I had to show up and find my service advisor that had no idea my truck was there. I made an appointment, and called the s Never returned one of them. I had to show up and find my service advisor that had no idea my truck was there. I made an appointment, and called the service number to let them know my truck was there. More

by jasonwayne74 Verified Customer Verified Customer

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Cape Coral Crysler took care of my my mechanical needs. I highly recommend their service team I highly recommend their service team More

by JOHN@EDISONMTGPROS.COM Verified Customer Verified Customer

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I was very happy with my new car,we made a great deal,Joe was very helpful and nice,I am really greatful, I had a stressful day and he made it stress free and worth it,thank you. was very helpful and nice,I am really greatful, I had a stressful day and he made it stress free and worth it,thank you. More

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I am disappointed in the dealership for many reasons. For the size, there are only 2 diesel mechanics. They had my truck for 50 days to fix multiple problems. Don’t expect them to do the right thing and For the size, there are only 2 diesel mechanics. They had my truck for 50 days to fix multiple problems. Don’t expect them to do the right thing and give you a loaner, it is extremely difficult to get them to give you one. The inside of my truck was disgusting with dirt and hand prints every where. They don’t care about taking care and being respectful of your hard earned things. If you don’t want to feel respected and you don’t care about your vehicle and knowing what’s going on with it then this is the place for you. As for the service advisor, Bishoy is very disrespectful and lazy with his job. He told me it is not his job to keep me updated on the status of my truck. He told me he went “above and beyond” for calling the warranty and getting it setup for me. He would not return phone calls. He is very arrogant for someone so young and just getting started. His boss Mr. Torres never returned my phone calls once. Never did anything to help make his service advisor do his job or explain to him how to treat a customer. They both should be embarrassed and retrained on how to do their jobs. More

by enoblejr86 Verified Customer Verified Customer

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