Ron Yon

I visited this dealership to evaluate the trade-in value of two vehicles. When we arrived, both cars were operating perfectly with no warning lights. After the dealership completed their inspection, both ve of two vehicles. When we arrived, both cars were operating perfectly with no warning lights. After the dealership completed their inspection, both vehicles SUDDENLY showed check engine and multiple service lights at the exact same time — something that had never happened before. This was extremely concerning and immediately damaged my confidence in the inspection process. After some time, the staff told us the issue was caused by “communication errors” and that both vehicles were fine. While I appreciate that nothing was ultimately wrong with the cars, the situation felt unsettling and raised serious questions about what happened during the inspection. Purchasing or trading a vehicle requires trust, and unfortunately this experience did not leave me feeling comfortable enough to move forward with this place. I would encourage future customers to take a picture of your cars to show no warning lights and everything is fine before you hand your keys to them!!! One star only for sales guy named Red who has been super nice during the visit. More

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The team at Five Star Subaru are always courteous and helpful. This is the second car I've purchased and I plan to purchase from them again in the future. helpful. This is the second car I've purchased and I plan to purchase from them again in the future. More

by MEF3017 Verified Customer Verified Customer

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My 3rd Subaru! Enjoyable car purchase experience! Service as well as sales department ~ all good! Enjoyable car purchase experience! Service as well as sales department ~ all good! More

by KADOBSON6 Verified Customer Verified Customer

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I'm extremely happy with my overall second experience buying a new car at Subaru Grapevine. Yes, I came back a couple of weeks later to get another new vehicle. The professional team that worked with me buying a new car at Subaru Grapevine. Yes, I came back a couple of weeks later to get another new vehicle. The professional team that worked with me not only met, but surpassed all my expectations. The best team and experience buying and trading in. I'll definitely come back and I'll recommend them to family and friends. More

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Great service no pressure from James or Ron, Corbin in sales was awesome and quick sales was awesome and quick More

by GRAMZA.JOHN Verified Customer Verified Customer

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So far our experience has been excellent. We look forward to future treatment at your dealership We look forward to future treatment at your dealership More

by DA.CAST Verified Customer Verified Customer

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The best service I have ever had from a car dealer! The service summary was very detailed and informative! The service summary was very detailed and informative! More

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Now our third Subaru, and from this dealer only! Jeremy Matthews is our normal salesman, but I had a situation that was time critical. Cameron Munns and Brandon Fraikes stepped in with no hesitation Jeremy Matthews is our normal salesman, but I had a situation that was time critical. Cameron Munns and Brandon Fraikes stepped in with no hesitation and put together an incredible deal, in record time I might add. This is testament to how fantastic this dealer is and why we return. The cars, the people, the service department, and the dealership have it together. This is what other brands should strive for. (Please publish this review LOUDLY). Thanks again to the whole Subaru crew at Five Star Subaru in Grapevine-see you soon. Thanks for your time-Daniel More

by GPLIFE41 Verified Customer Verified Customer

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Purchasing my Subaru was easy and stress free. Everyone was friendly and knowledgeable. It was the smoothest car buying experience. Everyone was friendly and knowledgeable. It was the smoothest car buying experience. More

by SGRUBBS27 Verified Customer Verified Customer

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Chief Inim and Ron Yon are great! Helped me find exactly what I was looking for and they were both a pleasure. Incredibly helpful people. Happy to join the subaru family. Helped me find exactly what I was looking for and they were both a pleasure. Incredibly helpful people. Happy to join the subaru family. More

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