Ronald Draves | Page 9

Latham ford gets it done no matter your needs, Paul Lunch is the man but you guys knew that is the man but you guys knew that More

by PTRAP518 Verified Customer Verified Customer

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My first service with my new bronco. Got into my car and there was oil stains on the leather console. I called shortly after picking it up and had to leave a message. Of course no call b Got into my car and there was oil stains on the leather console. I called shortly after picking it up and had to leave a message. Of course no call back with no apology. Not happy More

by MSLUCYVP Verified Customer Verified Customer

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Would not have anything to do with this dealership, they do not go to bat for you when there is a big problem and your warranty is 2 (two) days expired. Any other dealership would have back dated the servic do not go to bat for you when there is a big problem and your warranty is 2 (two) days expired. Any other dealership would have back dated the service date or fought with Ford to have it covered. More

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The service was excellent, and the staff was very friendly. I would go back again. friendly. I would go back again. More

by CHRISLOWNSBURY Verified Customer Verified Customer

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Now that I know where you are it was hard to pull into the parking lot but otherwise the service was seamless. They took care of everything that was scheduled and the cost was less than I expected. There the parking lot but otherwise the service was seamless. They took care of everything that was scheduled and the cost was less than I expected. There are some other issues which I will return to take care of in the near future. The professionalism and courtesy was very much appreciated. More

by mactheknife22 Verified Customer Verified Customer

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I went in for just an inspection. I am pleased with the service and I am impressed with care taken with placement of the inspection sticker. It was placed neatly and cleaned so it lo I am pleased with the service and I am impressed with care taken with placement of the inspection sticker. It was placed neatly and cleaned so it looked neat. More

by AAROND523 Verified Customer Verified Customer

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Work quality is good, however no one ever returns phone calls. This happens ever time I have service performed there calls. This happens ever time I have service performed there More

by JMCKONE0 Verified Customer Verified Customer

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Excellent communication! !! Customer service at its finest!! They will always have my business!! They went out of their way to work around my schedule and the service departme !! Customer service at its finest!! They will always have my business!! They went out of their way to work around my schedule and the service department employees are friendly. More

by DLCLOVE9928 Verified Customer Verified Customer

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Loaner was promised but not available Third visit and third consecutive time scheduled maintenance had to be rescheduled. Two other customers were totally dissatisfied with the lack of communications wit third consecutive time scheduled maintenance had to be rescheduled. Two other customers were totally dissatisfied with the lack of communications with service staff and excessive service fees. New corporate ownership is not customer oriented - solely interested in profit making . . . Totally opposite thr former owner of this dealership! More

by Auclairraa@aol. Verified Customer Verified Customer

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The video of the inspection was NOT good couldn’t make out any thing the tech was saying. May have been audio issue. out any thing the tech was saying. May have been audio issue. More

by RYANSLOAN81 Verified Customer Verified Customer

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