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Ronald Hector

Overview Reviews (162)

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Ronald Hector

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Ronald Hector | Page 15

Product Specialist

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.7

162 Reviews

Overview Reviews (162)

Dealership Experience

9 yrs, 8 mos

Industry Experience

14 yrs, 8 mos

Specialties & Trainings

Master Certified

4.7

162 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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162 Reviews of Ronald Hector

September 28, 2020

Dealership Rating

Employee Rating

Excellent customer service. Very attentive, the staff at Lexus of pembroke pines go above and beyond to provide superior service. I am pleased with the care and attention provided. Lexus of pembroke pines go above and beyond to provide superior service. I am pleased with the care and attention provided. More

by Bernadette

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Moz

Helpful 0

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Sep 28, 2020 -

Lexus of Pembroke Pines responded

Bernadette - For you to say that our team went "above and beyond" makes our day! Thank you so much for trusting Lexus of Pembroke Pines with your business. We hope that your new vehicle is treating you well.

September 11, 2020

Dealership Rating

Employee Rating

Overall I always have a great experience with Pembroke Pines Lexus .i have the perfect service advisor Melissa ho. she always give me great price and understands my work schedule and gives the best advice Pines Lexus .i have the perfect service advisor Melissa ho. she always give me great price and understands my work schedule and gives the best advice that’s best for me. More

by JMCDONALD6124

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Rivera, Scott Mankin, Gustavo Palacio, Jaime Garcia, Adam Hoglievina , Melissa ho

Helpful 0

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Sep 11, 2020 -

Lexus of Pembroke Pines responded

Thank you for the stellar review of Lexus of Pembroke Pines! We're elated to know that you're always in great hands working with Melissa and we'll make sure to pass along your appreciation to her. We look forward to seeing you back here for your next service visit!

September 10, 2020

Dealership Rating

Employee Rating

Sales and Finance were a pleasure to deal with. Our salesman Ronald Hector went out of his way to deliver our car, with additional equipment salesman Ronald Hector went out of his way to deliver our car, with additional equipment More

by JOANNE6

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Michele Alter, REINALDO ENRIQUE RIVERA RAMOS

Helpful 0

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Sep 10, 2020 -

Lexus of Pembroke Pines responded

Joanne, we're so grateful for your business! It's great to hear that Ronald and the rest of the team here at Lexus of Pembroke Pines went above and beyond to make your buying experience exceptional. We wish you many safe and happy miles in your new car!

September 10, 2020

Dealership Rating

Employee Rating

Best dealer by far and best salesman Ronald Hector he has been my sales person for years and one of the best. I enjoy going to this dealer every time for leasing and service. been my sales person for years and one of the best. I enjoy going to this dealer every time for leasing and service. More

by alexmetauten

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Sep 10, 2020 -

Lexus of Pembroke Pines responded

Hi Alex - Thank you for taking the time to share! It is wonderful to hear that you had such a seamless purchase experience working with Ronald. Enjoy the new vehicle and we hope to see you again at Lexus of Pembroke Pines!

September 07, 2020

Dealership Rating

Employee Rating

Excellent. Carlos Perez is the best advisor. I always look forward bringing my car for service. I suggest to improve the way to schedule the appointment. It took me several attempts to do it over the pho look forward bringing my car for service. I suggest to improve the way to schedule the appointment. It took me several attempts to do it over the phone. More

by Peperoni

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Sep 09, 2020 -

Lexus of Pembroke Pines responded

Customer feedback is important to us and we really appreciate you taking the time to post about your experience. I'm so glad that Carlos could assist you, and I will share your appointment scheduling concern with the right people. Thank you for your business! Osiris Barcelo - Service Manager - (954) 443-2361

August 30, 2020

Dealership Rating

Employee Rating

My service took too long considering this was the second time within a week of purchasing the car that I came back. It would have been nice if the service advisor updated me on the status after I had waite time within a week of purchasing the car that I came back. It would have been nice if the service advisor updated me on the status after I had waited for 1 hour More

by CLFONG

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: Adam Hoglievina

Helpful 0

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Aug 31, 2020 -

Lexus of Pembroke Pines responded

It is never our intention to cause an inconvenience and I am so sorry if your visits took longer than anticipated. I'd like to make sure we improve our processes to be more seamless in the future, so I will be sure to address your feedback with the right people. If you would like to share any additional details, please give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

August 24, 2020

Dealership Rating

Employee Rating

Ronald made my car buying experience great.I would Ronald made my car buying experience great. I would recommend Ronald to anyone who wants to buy a car. and as always Lexus of Pembroke Pines pines a Ronald made my car buying experience great. I would recommend Ronald to anyone who wants to buy a car. and as always Lexus of Pembroke Pines pines always give the best deals. More

by Zac

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Aug 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback, Zac. Our team member, Ronald, is wonderful to work with and we're proud to hear that he provided you with such an enjoyable car buying experience. It's a pleasure to have you as a Lexus of Pembroke Pines customer!

August 21, 2020

Dealership Rating

Employee Rating

Love, love, love Lexus of Pembroke Pines staff and car selection! Ronald Hector and the other staff are always helpful and responsive. I'm a Lexus lifer! selection! Ronald Hector and the other staff are always helpful and responsive. I'm a Lexus lifer! More

by Tongelia

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Aug 21, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! We are grateful for your business here at Lexus of Pembroke Pines, and we will certainly let Ronald know that you appreciate his help. We look forward to your next visit!

August 21, 2020

Dealership Rating

Employee Rating

Excellent customer service, very attentive and respectful. All my experiences have been a pleasure, especially Moises in the finance department. I always leave happy :). Thanks respectful. All my experiences have been a pleasure, especially Moises in the finance department. I always leave happy :). Thanks More

by Nettakirk

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Patrick Hew, Jeremy Rivera

Helpful 0

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Aug 21, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review and for taking the time to shout out Moises! We appreciate your business and hope to earn it again down the road. Safe travels from everyone at Lexus of Pembroke Pines!

August 08, 2020

Dealership Rating

Employee Rating

Ronald and Sal were awesome and very helpful and they made sure that I got exactly what I wanted and I was able to save some money from what I was paying before on my old car ! made sure that I got exactly what I wanted and I was able to save some money from what I was paying before on my old car ! More

by TMaxwell

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Sal Kamal

Helpful 0

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Aug 09, 2020 -

Lexus of Pembroke Pines responded

Thanks for the review and for shouting out Ronald and Sal! We are so happy to hear that they were able to get you into your ideal vehicle. Congratulations and we hope to see you back at Lexus of Pembroke Pines for your first oil change!

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