Ronni Travers | Page 45

Just picked up my 9 year old Lexus 350 and it runs and looks like new. This dealership is great and Ronnie is the best for service! looks like new. This dealership is great and Ronnie is the best for service! More

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Excellent service. Everything was quick and everyone was friendly. My car was returned to me in perfect condition and the staff answered any additional questions I had. Everything was quick and everyone was friendly. My car was returned to me in perfect condition and the staff answered any additional questions I had. More

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Their customer service has always been excellent. They are attentive to the customer’s concerns and their work is first class. They are attentive to the customer’s concerns and their work is first class. More

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Rene is the best! We are glad we decided to purchase our vehicle from Herb Chambers Lexus. Rene you have a customer for life! We are glad we decided to purchase our vehicle from Herb Chambers Lexus. Rene you have a customer for life! More

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Excellent service and very satisfied. Everyone personable and friendly and helpful! We would recommend Herb Chambers to anyone Everyone personable and friendly and helpful! We would recommend Herb Chambers to anyone More

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Service at this dealership has severely declined. I bought a 40K SUV with 12,000 miles on it and paid 3K for a warranty, when I went in for my first maintenance at 18,000 miles, I was charged $177. P I bought a 40K SUV with 12,000 miles on it and paid 3K for a warranty, when I went in for my first maintenance at 18,000 miles, I was charged $177. Previously I had bought an Es 350 with 20,000 miles and my first two maintenance appointments were free of charge. Also, I recommended this dealership to a friend of mine who has since bought two vehicles there and also had free maintenance for his first two times, and the last one he bought was pre-owned with 50,000 miles on it. I was told my warranty was for computerized components and I did not buy the extended warranty to cover service. In the past neither my friend or I had to purchase an extended warranty for the first couple of service appointments. They were complimentary. This is just another example of how the average consumer is suffering from the excessive inflation in these times while big businesses pass on their increased expenses to those consumers who have no way of passing their expenses on to anyone else. I live out of state from this dealership and drive about a half hour to get there,and do not see any reason for continuing to buy or service my vehicles there anymore. More

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Service manager Ronni went beyond what was requested to insure that I had a great experience getting my car serviced. The loaner car and extra attention in the detailing department were very much apprecia insure that I had a great experience getting my car serviced. The loaner car and extra attention in the detailing department were very much appreciated. More

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The service is done when they say it will be done . The people are attentive and friendly and they’ll work with difficult schedules. They offer loaner cars and the waiting area is very comfortable also The people are attentive and friendly and they’ll work with difficult schedules. They offer loaner cars and the waiting area is very comfortable also their showroom is fun to browse. Very nice dealership More

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Excellent service department - Ronnie Travers is a great resource- always has the knowledge whenever I ask a question about my Lexus ES! resource- always has the knowledge whenever I ask a question about my Lexus ES! More

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I had my 2021 RX450h serviced recently. The overall experience was good. However, the cleaning job done as part of the service was less than perfect. The outside was washed well but the ins The overall experience was good. However, the cleaning job done as part of the service was less than perfect. The outside was washed well but the inside was not. The floor mats were cleaned but the carpet underneath was not vacuumed. Also, the seats, dashboard and inside of the windshield were not cleaned. More

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