Ronnie Goss

Excellent customer service, came in for the EV battery recall expecting to be without my car for at least a month. They gave me a car to use and they fixed my car in 5 days. Thank you recall expecting to be without my car for at least a month. They gave me a car to use and they fixed my car in 5 days. Thank you guys! More

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Need front of car proximity sensor- Carlos got us one- he made it happen. Otherwise perfect- not his fault made it happen. Otherwise perfect- not his fault More

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We received excellent service. It has been a pleasure to work with everyone at Garavel . It has been a pleasure to work with everyone at Garavel . More

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I am generally a car dealership skeptic on matters of vehicle service. I brought my Jeep Wrangler Sport to Garavel CDJR for a Transmission Service Notification Light accompanied by a noticeable loss of vehicle service. I brought my Jeep Wrangler Sport to Garavel CDJR for a Transmission Service Notification Light accompanied by a noticeable loss of torque or pick up in all the lower gears. The Service Dept Advisor, Ronnie Goss provided me with direct and honest information. When I retrieved my vehicle he and the mechanic who serviced the transmission patiently listened to my narrative and concerns over the recent loss of torque in most gears, and explained why that had happened. Mr. Goss gave me a week to drive my Wrangler and come back if needed under the service performed. I told him I would know for sure when next driving on the Merritt Parkway, where the lack of torque and pick up had made passing other vehicles impossible. I drove the Merritt Parkway home and the Wrangler has its old torque in all gears, even has some bit of hill climbing power in 5th gear on the slopes of High Ridge Road as you approach Pound Ridge. Finally, Mr. Goss called me that afternoon to inquire about whether I had felt the car had its customary power again. He also quoted me a very reasonable ballpark quote for a repair to the Wobble that many Jeeps get when hitting highway pavement seams or potholes. I will be taking my Wrangler back to Garavel CDJR for that service soon. And I am no longer cynical about having my vehicle serviced at a dealership. Mr, Goss and this Service Dept have been First Class. More

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Service continues to impress, Ronnie and Chyna are the best and always deliver quality service. best and always deliver quality service. More

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Very nice, respectful,kind, and he Is the best at what he does and helps me out does and helps me out More

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The dealership is wonderful, I really appreciate how Miss Chyna Moore goes the extra mile to take care of her customers. She is very friendly, professional, and courteous. Mr. Ronnie Goss is awesom Miss Chyna Moore goes the extra mile to take care of her customers. She is very friendly, professional, and courteous. Mr. Ronnie Goss is awesome too!!! I would highly recommend for a great experience. More

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Awesome service. Every time I bring in my beautiful Dodge Hotnet, they get me in and out Lickety-Split. Wouldn't go anywhere else. Every time I bring in my beautiful Dodge Hotnet, they get me in and out Lickety-Split. Wouldn't go anywhere else. More

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Scheduling and service on my Grand Cherokee is always easy peasy, nice and easy. I'm always greeted with a smile when I arrive early in the morning and the work is done well and for a fair price and they easy peasy, nice and easy. I'm always greeted with a smile when I arrive early in the morning and the work is done well and for a fair price and they keep me updated via text. More

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Very professional and accommodating. Kept me updated throughout service so no last minute surprises. Highly recommend. Kept me updated throughout service so no last minute surprises. Highly recommend. More

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