Roscoe Peace | Page 2

Roscoe Peace was very knowledgeable and patient. He answered all our questions and took care of us from start through driving off the lot in a brand new Buick and beyond. He answered all our questions and took care of us from start through driving off the lot in a brand new Buick and beyond. More

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The purchase experience was great. Roscoe Peace was very professional, courteous, and knowledgeable. I would definitely recommend this dealership and the GMC product to anyone. Roscoe Peace was very professional, courteous, and knowledgeable. I would definitely recommend this dealership and the GMC product to anyone. More

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Just wanted to thank Roscoe Peace and the Master Buick/GMC family for their excellent sales team in making my purchase easy and making sure I was treated as a member of the master Buick gmc family.. Buick/GMC family for their excellent sales team in making my purchase easy and making sure I was treated as a member of the master Buick gmc family.. More

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Very impressed by the sales team, especially Eddie & Rosco. While everyone is very friendly and, for the most part, seem to be anxious to please the customer, some of the protocol in service is less th Rosco. While everyone is very friendly and, for the most part, seem to be anxious to please the customer, some of the protocol in service is less than desirable. I had taken my newly purchased Sierra in for its first oil change & tire rotation. First I come to find out that the tire rotation is in question (did not see it on the service order and there was some other indications that raised questions). What was truly bothersome, however, was an impromptu request. This brand new 2021 truck was making a hissing sound when the passenger's seat cooling was activated (no such sound from the driver's seat or other GMC Sierra trucks with this feature). I assumed it would probably be a loose hose or something similar. I asked if this could be looked at during the oil change, but I was told that it took special technicians and I would need to make another appointment to have this investigated. I was disappointed to say the least. I would have assumed this business would have at least investigated the hissing and, if a simple repair, then do it while I was already there, however, if it would be time consuming I would understand why another appointment would be required. But no investigation at all..........it couldn't be done because I had only scheduled an oil change. Again: very disappointing. Now I must spend additional time in the lounge! More

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Our experience dealing with your dealership was very satisfying no pressure and all questions answered. We will recommend this dealership to family and friends, neighbors satisfying no pressure and all questions answered. We will recommend this dealership to family and friends, neighbors More

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First class sales and service departments. Scheduling service is easy and the staff really works hard to accommodate various schedules and needs. They are the perfect example of what customer service is service is easy and the staff really works hard to accommodate various schedules and needs. They are the perfect example of what customer service is! More

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Roscoe Peace is a very professional and courteous man and went out of his way to make the replacement of a part and service of car go smoothly and quickly. went out of his way to make the replacement of a part and service of car go smoothly and quickly. More

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Thank you Roscoe and Eddie for taking care of me Camron! We will continue to do business at this establishment and we appreciate the way you guys do business! We will continue to do business at this establishment and we appreciate the way you guys do business! More

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New car purchase. Bought a new 2019 GMC canyon from Roscoe Peace. The experience was the best I’ve ever had at a dealership.. they go out of there way to make the deal Bought a new 2019 GMC canyon from Roscoe Peace. The experience was the best I’ve ever had at a dealership.. they go out of there way to make the deal easy. From Roscoe Peace salesman , the service manager Eddie Overby and finance Keith Stone was the most professional, willing, friendliest , educated , and most of all the best customer service EVER !!! I have never felt more at ease and relaxed as I did at this dealership !! Cudos to all involved in this sale!!! I would recommend Masters GMC to everyone that’s wants a excellent deal and friendly staff !!! 110% satisfaction !!! Will be forever customer .. thanks again to these great guys !!! We love our new truck!!! More

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No pressure, no hype, just friendly customer service I stopped in to look at trucks and Roscoe Peace helped me do so without any pressure. He patiently showed me several while quietly talking with me to I stopped in to look at trucks and Roscoe Peace helped me do so without any pressure. He patiently showed me several while quietly talking with me to learn what I really wanted. Within about an hour we had settled on 2 trucks. I left and came back later with my wife to look again and Roscoe again spent time with us without pressure or overselling either truck. He pointed out the good points on each and we left that evening committed to purchase the GMC Sierra SLT that he showed to us. The next day we arrived about 11 am and sat down with Roscoe and he patiently walked us through everything until he handed us the keys. Then he spent another half hour showing even more features to us. I would recommend Roscoe and Master to anyone looking for a new truck. More

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