Roscoe Woodberry | Page 86

Klaben is my second family. From sales to service, everyone I've dealt with, every time, every sale has my needs in mind. I'm treated with the utmost respect and care. I recommend my Klaben family to everyone I've dealt with, every time, every sale has my needs in mind. I'm treated with the utmost respect and care. I recommend my Klaben family to someone at least once a week and I will take my automotive business nowhere else. No smarmy pushy salesmen here. Just good people who you will WANT to give your business to. They treat me better than my own doctor's office! More

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This was the first time I bought a car and did not go home with a headache. I actually found my self laughing and enjoying my car buying experience. I worked with Ty Davis and Roscoe Woodberry. Both gent home with a headache. I actually found my self laughing and enjoying my car buying experience. I worked with Ty Davis and Roscoe Woodberry. Both gentlemen were extremely nice and did not pressure me. Ty made sure all my questions were answered and even called to follow up with me to make sure I was happy and everything was Ok with my car. I would recommend Ty and Roscoe to anyone looking to buy a Ford. You couldn't get any nicer guys. Thanks again! More

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Out of all the dealerships I shopped around at Klaben Ford far exceeded my expectations. Roscoe Woodberry and the rest of the staff provided a friendly and professional experience making it easy to wal Ford far exceeded my expectations. Roscoe Woodberry and the rest of the staff provided a friendly and professional experience making it easy to walk away feeling satisfied with a new vehicle. More

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We have gotten 5 cars from Klaben, and will continue to come back! Glenn Griffith and Roscoe Woodberry are amazing and very informative. Everyone in the dealership/service department if friendly and help come back! Glenn Griffith and Roscoe Woodberry are amazing and very informative. Everyone in the dealership/service department if friendly and helpful. More

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This was our first visit a Klaben dealership. We were pleasantly surprised with our experience. Our salesman, Roscoe Woodbury, went above and beyond to make this a good car buying experience. We have p pleasantly surprised with our experience. Our salesman, Roscoe Woodbury, went above and beyond to make this a good car buying experience. We have purchased many cars throughout the years, but we never had a salesman that has ever done so much to make the purchase work and to make sure the car was in its best possible condition. Roscoe's great service is the reason why I've taken the time to do this review and rating. I hope that more people have the chance to experience Roscoe's outstanding service. More

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Rosco and his fellow teammates are by far the friendliest sales staff I have ever encounter. They treated us like family and was never pushy or overbearing . They are all very knowledgable and full of helpfu sales staff I have ever encounter. They treated us like family and was never pushy or overbearing . They are all very knowledgable and full of helpful information for today and the future. I will definitely be back for the Klaben experience again . Two thumbs up guys! More

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BEST Dealership EVER!!! I have to start off with saying that I don't have the best credit and I needed to get into a car ASAP, after my previous car had been totaled : ( I was very fortunate to have the B that I don't have the best credit and I needed to get into a car ASAP, after my previous car had been totaled : ( I was very fortunate to have the BEST SALESPERSON, Roscoe Woodberry, helping me!!! I explained my situation to him and what I could work with. Never did he say that it was going to be hard to get a car, on the contrary, he was always very positive. My situation is very hard and he explained to me how Ford works; they work with their own banks to help you (unlike other banks) work your way up. While Roscoe worked so diligently, I contacted the previous dealership I had bought my car from, to get a 2nd opinion. Long story short, they only had 2 options for me; 2 options that would not benefit me in re-establishing my credit. This past weekend, we took a drive to Kent (from Cleveland) to try and purchase a used car, but of course, Roscoe had something better for us. We were able to finance a used, pre-certified, 2011 Ford Fusion. Roscoe did not want us to purchase a used car; he wanted us to be safe (in terms of guarantee) with a pre-certified vehicle. Finally, I was able to purchase a car without a co-signer all thanks to Klaben Ford & Roscoe Woodberry!!! I would also like to say that everyone there was very friendly. Thank God they had a play area that kept my girls entertained, very helpful! Overall, BEST experience EVER!!!! More

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The experience at Klaben was enjoyable and hassle free. Roscoe was very accomodating and continously made sure our needs were met. I would definately recommend Klaben and Roscoe to anyone looking to buy. Roscoe was very accomodating and continously made sure our needs were met. I would definately recommend Klaben and Roscoe to anyone looking to buy. More

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In October 2012 I acquired a Lincoln MKX at Klayben, selected after a very bad service experience at another dealer. My Executive Assistant needed a replacement for her 2006 Chrysler 300 see owned. She selected after a very bad service experience at another dealer. My Executive Assistant needed a replacement for her 2006 Chrysler 300 see owned. She researched the Ford/Lincoln product line and selected a Ford Taurus LTD-AWD. My business operates in the Snow Belt - I advised her only to consider AWD for safety concerns. After my own very positive experience at Klayben with Matt Hryb in 2012 Klayben in Kent was a natural selection.Many times these days a salesman makes a pitch and then the Service department either makes or breaks the important "return purchase". Matt and Klayben together ensured our visit there. We viewed a very nicely equipped Taurus Ltd-AWD and then looked at Lincoln MKZ and MKS models. An MKS-AWD was selected and test driven with Matt Hryb and Roscoe Woodberry - an excellent demo , especially on the complicated voice command system. Onto the negotiation. I presented a very sharp pencil outline of my expected "deal" with very specific parameters. The selected car had more options than required and my parameters of the deal were intently listened to. The offer made met my expectations extremely closely so it obviously gave all parties what was needed. Paperwork was expedited smoothly and quickly and then onto vehicle orientation, again expertly carried out. It was her Birthday Week so we left Klayben with her new very well received and appreciated MKS. More

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I LOOOVE ROSCOE HES AN AWESOME SALESMAN. THIS IS THE SECOND VEHICLE I HAVE BOUGHT FROM HIM AND BOTH TIMES HE WENT ABOVE AND BEYOND FOR ME, I HAVE SENT HIM ANOTHER CUSTOMER AND SHE IS HAPPY WITH HIM AS W SECOND VEHICLE I HAVE BOUGHT FROM HIM AND BOTH TIMES HE WENT ABOVE AND BEYOND FOR ME, I HAVE SENT HIM ANOTHER CUSTOMER AND SHE IS HAPPY WITH HIM AS WELL. HE GOT ME A GREAT PRICE AND IS ALWAYS VERY FRIENDLY I ENJOY DOING MY BUSINESS WITH HIM, AND HE INTRODUCED MATT TO ME THIS TIME AND HAD MATT DO A FEW THINGS AS WELL, HES ALSO A GREAT GUY. I WILL BE BACK IN 3 YEARS TO GET MY NEW LEASE. THANKS AGAIN ROSCOE, LOVE YA, KATHY More

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