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Mona Crooks
Refer Me
1,065 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
32 yrs, 3 mos
Industry Experience
32 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,065 Reviews
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1065 Reviews of Mona Crooks
May 10, 2024
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11 years now. Highly recommended More
by fairyrain826
Verified CustomerOther Employees Tagged: Joe French, Kim Wolfram, Tom Alcorn, Sean Bradford, Steve Sigmund, Shelby Wiley
Helpful 
May 10, 2024
Best dealership in Ohio. The whole sales, finance, and service is the best. I have been going to this dealership for years and wouldn't go to any other The whole sales, finance, and service is the best. I have been going to this dealership for years and wouldn't go to any other More
by jfleck170
Other Employees Tagged: Tyler Kline, Tom Alcorn, Christine Klaben, Jennifer Bowen, Douglas Lewin, Cole Mathes
May 01, 2024
I have been doing business with Klaben for over 40 years. They have always gone out of their way to make sure car purchases and maintenance are totally understood and if not, answer my questions until it is! They have always gone out of their way to make sure car purchases and maintenance are totally understood and if not, answer my questions until it is! More
by KDROCCO6
Other Employees Tagged: JC Crawford, Joe French, Tom Alcorn, Christine Klaben, Bo Stewart
April 30, 2024
I would never go to any other dealership. Klaben makes car buying so effortless. The klaben team works hard to get you what you want and make sure you are happy. Klaben makes car buying so effortless. The klaben team works hard to get you what you want and make sure you are happy. More
by jfleck170
Other Employees Tagged: Tyler Kline, Tom Alcorn, Christine Klaben, Douglas Lewin, Angela Mazzagatti, Cole Mathes
April 26, 2024
Loved working with Anthony! Very thorough and pleasant! Great experience and was my first time working with him! Very thorough and pleasant! Great experience and was my first time working with him! More
by Marie Vanoster
Other Employees Tagged: Roscoe Woodberry, Christine Klaben, Jennifer Bowen, Anthony Thurman Jr
April 24, 2024
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 10 years now. High They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 10 years now. Highly recommended More
by fairyrain826
Other Employees Tagged: Joe French, Kim Wolfram, Tom Alcorn, Sean Bradford, Steve Sigmund, Shelby Wiley
April 20, 2024
My car is an older model, and often when I bring it in for its regular maintenance, there is something else that needs to be addressed. Mona has a great working relationship with the Technicians, and she for its regular maintenance, there is something else that needs to be addressed. Mona has a great working relationship with the Technicians, and she always makes sure that nothing it needs is over looked and everything that is done to it is done correctly. I have unconditional trust in Mona. She is knowledgeable, conscientious, and just flat out the best service advisor I have ever had help me. More
by acdavis
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