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Mona Crooks
1,335 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 7 mos
Industry Experience
34 yrs, 7 mos
Specialties & Trainings
Master Certified Service Advisor
1,335 Reviews
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1335 Reviews of Mona Crooks
Verified Customer
September 06, 2026
As usual, Mona Crooks and the Klaben team took great care of our vehicle and fixed the issues as quickly as possible We will continue to work with them whenever we need repairs done of our vehicle and fixed the issues as quickly as possible We will continue to work with them whenever we need repairs done More
by Markhulthen
September 05, 2026
We have been dealing with Klaben and Mona for many years and multiple vehicles. Very nice and professional. and multiple vehicles. Very nice and professional. More
by GPolles
Other Employees Tagged: Joe French
August 27, 2026
I continue to thank Mona for her unwavering professionalism and exceptional service. Regardless of my service needs, Mona always goes above and beyond exceeding expectations. Thank you, Mona, professionalism and exceptional service. Regardless of my service needs, Mona always goes above and beyond exceeding expectations. Thank you, Mona, for always taking such great care of your clients! More
by CUSACK435
August 27, 2026
I continue to thank Mona for her unwavering professionalism and exceptional service. Regardless of my service needs, Mona always goes above and beyond exceeding expectations. Thank you, Mona, professionalism and exceptional service. Regardless of my service needs, Mona always goes above and beyond exceeding expectations. Thank you, Mona, for always taking such great care of your clients! More
by CUSACK435
August 07, 2026
Mona provided efficient, friendly service during latest visit to Klaben Ford. She has become my go to person in the service department. Her friendly demeanor along with her knowledge keeps me utilizing the visit to Klaben Ford. She has become my go to person in the service department. Her friendly demeanor along with her knowledge keeps me utilizing the dealership for service needs. More
by Sugg
Other Employees Tagged: Tucker Ressler
August 06, 2026
Mona has always been very pleasant and knowledgeable every time we’ve been there for service. Makes us feel comfortable and doesn’t talk down to you. Totally explains everything that is going on. Keep u every time we’ve been there for service. Makes us feel comfortable and doesn’t talk down to you. Totally explains everything that is going on. Keep up the good work Mona! More
by yleec0y0te24
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