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Mona Crooks
1,339 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 8 mos
Industry Experience
34 yrs, 8 mos
Specialties & Trainings
Master Certified Service Advisor
1,339 Reviews
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1339 Reviews of Mona Crooks
September 30, 2026
Amazing teamwork they even offered to take me home and pick me up. Mona crooks and Joe French are amazing. pick me up. Mona crooks and Joe French are amazing. More
by tbaughman3
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Carl Bujorian, Tom Alcorn, Michael Van Hoose, Sean Bradford, Steve Sigmund, Alisea Kight
September 23, 2026
I enjoy all interaction with Klaben Lincoln. Our service writer Mona and salesperson Cassie always give us 100%. Our service writer Mona and salesperson Cassie always give us 100%. More
by bencat1
Other Employees Tagged: Cassy Mathes
September 21, 2026
Very informative on services that were required on my vehicle. Very Timely on the turnaround and getting me back my vehicle. Very pleased with my service vehicle. Very Timely on the turnaround and getting me back my vehicle. Very pleased with my service More
by Crystal2488
Verified CustomerOther Employees Tagged: Anthony Thurman Jr
September 06, 2026
As usual, Mona Crooks and the Klaben team took great care of our vehicle and fixed the issues as quickly as possible We will continue to work with them whenever we need repairs done of our vehicle and fixed the issues as quickly as possible We will continue to work with them whenever we need repairs done More
by Markhulthen
September 05, 2026
We have been dealing with Klaben and Mona for many years and multiple vehicles. Very nice and professional. and multiple vehicles. Very nice and professional. More
by GPolles
Other Employees Tagged: Joe French
August 27, 2026
I continue to thank Mona for her unwavering professionalism and exceptional service. Regardless of my service needs, Mona always goes above and beyond exceeding expectations. Thank you, Mona, professionalism and exceptional service. Regardless of my service needs, Mona always goes above and beyond exceeding expectations. Thank you, Mona, for always taking such great care of your clients! More
by CUSACK435
August 27, 2026
I continue to thank Mona for her unwavering professionalism and exceptional service. Regardless of my service needs, Mona always goes above and beyond exceeding expectations. Thank you, Mona, professionalism and exceptional service. Regardless of my service needs, Mona always goes above and beyond exceeding expectations. Thank you, Mona, for always taking such great care of your clients! More
by CUSACK435
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