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Mona Crooks
1,309 Reviews
I started with Klaben in 1992 as a receptionist and file person. I was thankful to get the opportunity to change positions and become a service advisor a year later. In the last 28 years I have been blessed by meeting and helping so many faithful Klaben customers, many of whom have become friends. I’m Masters Certified as a Ford Lincoln service advisor. I enjoy my work here at Klaben and look forward to seeing you soon. 330-673-3139 ext 217
Read moreDealership Experience
34 yrs, 3 mos
Industry Experience
34 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,309 Reviews
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1309 Reviews of Mona Crooks
May 14, 2026
Mike Brandvoid is very approachable and I appreciate the careful view of a Maintence plan that is best for the type of driving that I do. He has saved us a lot of time and money. careful view of a Maintence plan that is best for the type of driving that I do. He has saved us a lot of time and money. More
by TRCClaflin
Verified CustomerOther Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Sean Bradford, Anthony Thurman Jr
May 13, 2026
I called Klaben Ford to schedule an appointment for a works package. I spoke with Christine, who set me up with a convenient appointment at my home. Dakota showed up on time and thoroughly explained ever works package. I spoke with Christine, who set me up with a convenient appointment at my home. Dakota showed up on time and thoroughly explained everything he would be doing. He went right to work and completed the job in a timely manner. I am very impressed with Dakota as he was very polite, and I could tell he enjoyed his job. Dakota is a great asset to the Klaben organization. More
by tcasto9322
Other Employees Tagged: Tom Alcorn, Christine Klaben , Dakota
May 13, 2026
Love your team and I have to say that I was always a Toyota buyer until now. I am just waiting for the Plug in Hybrid Ranger to come out and I will put build order in. Toyota buyer until now. I am just waiting for the Plug in Hybrid Ranger to come out and I will put build order in. More
by mk878654
Other Employees Tagged: David Mitchell
May 13, 2026
Mike Brandvoid is the best. I trust him to give the best advice. He is very approachable! I trust him to give the best advice. He is very approachable! More
by TRCClaflin
Other Employees Tagged: Mike Brandvold, Joe French, Kim Wolfram, Sean Bradford
May 08, 2026
They always treat us right with great service. We have been a customer of Klaben Dodge for years. We have been a customer of Klaben Dodge for years. More
by donandjanlower
Other Employees Tagged: Alisea Kight
May 02, 2026
Klaben was quick to respond and get my Bronco fixed quickly. Sean and Mona were very responsive. Love how the technician sent a video showing what was wrong with my vehicle. quickly. Sean and Mona were very responsive. Love how the technician sent a video showing what was wrong with my vehicle. More
by mindyderr
Other Employees Tagged: Sean Bradford
April 29, 2026
Working with Tim was like working with someone I had always known! It was a great experience! always known! It was a great experience! More
by mammerman15
Other Employees Tagged: Tim Sterling, Jennifer Bowen
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