Rosie Ruiz
Rosie Ruiz at Mercedes-Benz of Coral Gables
Refer Me

Rosie Ruiz | Page 3

Service Consultant

Mercedes-Benz of Coral Gables

300 Almeria Avenue
Coral Gables, FL 33134

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4.8
76 Reviews

thank you

Dealership Experience

14 yrs, 11 mos

Industry Experience

27 yrs

Languages Spoken

English English

Spanish Spanish

4.8

76 Reviews

Write a Review

76 Reviews of Rosie Ruiz

December 15, 2021

Dealership Rating
Employee Rating

Friendly, professional, accurate, best experience I had so far in Miami, thousand times better the previous Mercedes Benz service I made some months ago in a different dealer More

by Paolo M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2021

Mercedes-Benz of Coral Gables responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

December 11, 2021

Dealership Rating
Employee Rating

We had to make a small repair, covered by the warranty, and got a very good attention, having the service promptely completed, Very efficient and professional team! More

by bernardomnetto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Andrea Alarcon

Dec 12, 2021

Mercedes-Benz of Coral Gables responded

Thank you for choosing our dealership, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

December 01, 2021

Dealership Rating
Employee Rating

Exceptional service my service advisor Rosy Ruiz is a truly incredible customer servíce oriented person, very accommodating and always willing to help and serve I give her A plus also the Coral Gables MB More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 01, 2021

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Rosie delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 04, 2021

Dealership Rating
Employee Rating

Quality, value and service are in the DNA of Mercedes-Benz of Coral Gables. But I got a favorite! Rosie Ruiz, beyond all of the above, always provided to me an efficient and effective personal More

by rolandovaldes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 04, 2021

Mercedes-Benz of Coral Gables responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

November 03, 2021

Dealership Rating
Employee Rating

Great customer service, friendly, down to earth, good attitude and very knowledgeable. Punctual and solves More

by casinoaladdin5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 04, 2021

Mercedes-Benz of Coral Gables responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 22, 2021

Dealership Rating
Employee Rating

Coral Gables Mercedes Benz is a wonderful place to shop and service cars. All personnel is very attentive and positive. My service rep is Rosie Ruiz and she has been helping me since 2011. Rosie is an e More

by 24rosas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: David Robinson

Oct 25, 2021

Mercedes-Benz of Coral Gables responded

Thank you so much for your excellent review! We appreciate you choosing us over the years. We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Rosie to be a positive one at Mercedes-Benz of Coral Gables. Please don't hesitate to reach out if you need anything else. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 20, 2021

Dealership Rating
Employee Rating

Rosie Ruiz goes out of her way to make sure I feel like a valued customer. She keeps me informed about work being done on my car and responds to questions and concerns quickly. I will continue to buy my ca More

by Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2021

Mercedes-Benz of Coral Gables responded

Thank you for sharing your thoughts about your experience with Rosie and our team here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 20, 2021

Dealership Rating
Employee Rating

Again Rosie gave excellent service. I am lucky to have her as my contact point treating to service. More

by hanshesselberg
Customer Service
Price
Recommend Dealer
Yes
Oct 21, 2021

Mercedes-Benz of Coral Gables responded

Thanks for sharing your thoughts about your experience with Rosie here at Mercedes-Benz of Coral Gables. We appreciate your business and hope to see you again soon! Hector Brito, Sales Manager 786-413-1309 Hector.brito@mbcoralgables.com

October 19, 2021

Dealership Rating
Employee Rating

Rosie Ruiz is the best. She has been my advisor for many years. She is Excellent in every way!! More

by marianamenocal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2021

Mercedes-Benz of Coral Gables responded

Maria, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rosie met your expectations. Thank you again for choosing Mercedes-Benz of Coral Gables, we look forward to having you as one of our valued customers for many more years to come! Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

October 19, 2021

Dealership Rating
Employee Rating

Rosie is the absolute BEST!!! She is kind, polite, helpful and always responds quickly to any question I may have. If there were SIX starts I would give her all six. More

by mmartinez22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 20, 2021

Mercedes-Benz of Coral Gables responded

Thank you! Rosie and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Coral Gables. Richard Santalla, Service Director 786-413-1423 Richard.santalla@mbcoralgables.com

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