Ross Hengtgen | Page 5

My car buying experience with Ross Hengtgen at Gordie Boucher Ford of Kenosha was the best dealership experience I've ever had. From first contact to follow up after the sale, it was easy, fluid, and I w Boucher Ford of Kenosha was the best dealership experience I've ever had. From first contact to follow up after the sale, it was easy, fluid, and I was treated with respect. Having purchased 6 vehicles in the last 2 years for our business, I have had my share of dealership experiences. You can buy a car or truck anywhere, but good service makes the difference. Gordie Boucher Ford and Ross without a doubt provided the best one to date. Thank you for all that you do, and keep up the good work! I will definitely be back. More

by JASON Verified Customer Verified Customer

Report | Print

Organized, clean, collective, professional, optimal, accurate, honest, caring, friendly, helpful, joyful, determined, truthful, great, lovely accurate, honest, caring, friendly, helpful, joyful, determined, truthful, great, lovely More

by Jodeci11594 Verified Customer Verified Customer

Report | Print

Ross was the best to deal with. I would definitely recommend him! Very happy with the overall experience. recommend him! Very happy with the overall experience. More

by Lisaann20 Verified Customer Verified Customer

Report | Print

No pressure sales and staff that actually listens to your needs and wants. This is our second purchase from this dealership and we will definitely be back. needs and wants. This is our second purchase from this dealership and we will definitely be back. More

Report | Print

Ross did a great job in helping in my decision on my purchase. He made sure I had a loaner while work was being done on my new truck even when the service manager said none were available. My big disapp purchase. He made sure I had a loaner while work was being done on my new truck even when the service manager said none were available. My big disappointment was when I returned to pickup my truck after it was in the shop all day was the greasy foot prints on my new mats in the drivers side as well as the rear seat. Fortunately there was a service writer still there who got a porter to come and clean the mats.I can’t help but believe your service tech didn’t notice the mess he made and have it taken care of before he said it was done. More

by ROYJNELS Verified Customer Verified Customer

Report | Print

Ross was one of the best I have dealt with. He made everything easy and goes above and beyond. It was a great experience and some of the best customer service I have had! everything easy and goes above and beyond. It was a great experience and some of the best customer service I have had! More

Report | Print

I worked with Ross Hengtgen in sales and had a quick and seamless deal in the purchase of our new car. Ross was professional and easy to work with. Highly recommend asking for him! seamless deal in the purchase of our new car. Ross was professional and easy to work with. Highly recommend asking for him! More

Report | Print

It was refreshing that the sales rep knew a lot about the vehicle. I often know more than the dealer. Also the sales rep that helped us when we picked up the vehicle was very friendly. vehicle. I often know more than the dealer. Also the sales rep that helped us when we picked up the vehicle was very friendly. More

Report | Print

We recently received service at Gordie Boucher Kenosha Ford for our 2021 F250 Super Duty truck due to a recall notice to replace the windshield. Our truck was picked up and returned to us the same day to Ford for our 2021 F250 Super Duty truck due to a recall notice to replace the windshield. Our truck was picked up and returned to us the same day to our residence. This is an excellent example of the dedication of the sales and service staff at this dealership to provide their customers with their best service. More

by MARYMEYER720 Verified Customer Verified Customer

Report | Print

My service advisor David was amazing and stayed in touch with me the whole way. I appreciate that because this truck is amazing. I really liked that he was so honest about things also with me the whole way. I appreciate that because this truck is amazing. I really liked that he was so honest about things also More

by NMAT5683 Verified Customer Verified Customer

Report | Print