Ross Hengtgen | Page 5

Ross did a great job in helping in my decision on my purchase. He made sure I had a loaner while work was being done on my new truck even when the service manager said none were available. My big disapp purchase. He made sure I had a loaner while work was being done on my new truck even when the service manager said none were available. My big disappointment was when I returned to pickup my truck after it was in the shop all day was the greasy foot prints on my new mats in the drivers side as well as the rear seat. Fortunately there was a service writer still there who got a porter to come and clean the mats.I can’t help but believe your service tech didn’t notice the mess he made and have it taken care of before he said it was done. More

by ROYJNELS Verified Customer Verified Customer

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Ross was one of the best I have dealt with. He made everything easy and goes above and beyond. It was a great experience and some of the best customer service I have had! everything easy and goes above and beyond. It was a great experience and some of the best customer service I have had! More

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I worked with Ross Hengtgen in sales and had a quick and seamless deal in the purchase of our new car. Ross was professional and easy to work with. Highly recommend asking for him! seamless deal in the purchase of our new car. Ross was professional and easy to work with. Highly recommend asking for him! More

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It was refreshing that the sales rep knew a lot about the vehicle. I often know more than the dealer. Also the sales rep that helped us when we picked up the vehicle was very friendly. vehicle. I often know more than the dealer. Also the sales rep that helped us when we picked up the vehicle was very friendly. More

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We recently received service at Gordie Boucher Kenosha Ford for our 2021 F250 Super Duty truck due to a recall notice to replace the windshield. Our truck was picked up and returned to us the same day to Ford for our 2021 F250 Super Duty truck due to a recall notice to replace the windshield. Our truck was picked up and returned to us the same day to our residence. This is an excellent example of the dedication of the sales and service staff at this dealership to provide their customers with their best service. More

by MARYMEYER720 Verified Customer Verified Customer

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My service advisor David was amazing and stayed in touch with me the whole way. I appreciate that because this truck is amazing. I really liked that he was so honest about things also with me the whole way. I appreciate that because this truck is amazing. I really liked that he was so honest about things also More

by NMAT5683 Verified Customer Verified Customer

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I am a man of few words. My needs and wants were nearly all met. Definitely a great car buying experience. Would highly recommend friends. all met. Definitely a great car buying experience. Would highly recommend friends. More

by jbwallace1984 Verified Customer Verified Customer

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Gordie Boucher Ford of Kenosha is by far the best Ford dealer in southern Wisconsin. We are always greeted by the sales and service staff with enthusiasm to provide the service we expect for our vehicles dealer in southern Wisconsin. We are always greeted by the sales and service staff with enthusiasm to provide the service we expect for our vehicles. More

by MARYMEYER720 Verified Customer Verified Customer

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Great experience with Scott VanHagen with the Edge and Escape that we purchased, he made sure that we understood everything and has always been available to answer questions. Escape that we purchased, he made sure that we understood everything and has always been available to answer questions. More

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It was a pleasure to purchase my new to me Truck here. A b c d e f g h I j k l m n o p q r s t u v w X y z <---- now that is stupid. 25 word minimum!! A b c d e f g h I j k l m n o p q r s t u v w X y z <---- now that is stupid. 25 word minimum!! More

by ESALEY3237 Verified Customer Verified Customer

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