Ross Hengtgen
Ross Hengtgen at Gordie Boucher Ford of Kenosha

Ross Hengtgen

Sales & Leasing Consultant

Gordie Boucher Ford of Kenosha

7820 120th Ave
Kenosha, WI 53142

Contact Me
5.0
60 Reviews

I have lived in Lake Geneva for several years with my wife and son, We love attending Brewers games and spending time with family.

Dealership Experience

8 yrs, 11 mos

Industry Experience

41 yrs, 2 mos

Specialties & Trainings

Master Certified

5.0

60 Reviews

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60 Reviews of Ross Hengtgen

May 07, 2026

Dealership Rating
Employee Rating

Truly excellent service from Ross and the team. They were very helpful, kind, and professional. They took the time to work with me on a Saturday and into the car I wanted. Everything was very trans More

by Lt.holmvick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the incredible 5-star review—we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear Ross and the rest of our team provided such a helpful, professional, and transparent experience. Taking the time to make sure our customers feel comfortable and never pressured is exactly what we strive for. It’s also great to hear your vehicle was delivered to you in top condition and that the factory-certified quality stood out. We’ll be sure to share your kind words with Ross he’ll really appreciate it. Thank you again for your trust and recommendation. We’re honored we could help make the process easy, and we look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

May 05, 2026

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Incredible. I was extremely nervous and uncomfortable but Ross made me feel like I was family and really went the extra mile and some to make things happen. More

by BRANDONBARKERTECH
Recommend Dealer
Yes

Other Employees Tagged: Ross Hengtgen

May 09, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the incredible 5-star review—we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re so glad to hear Ross helped make you feel comfortable and treated you like family throughout the process. Buying a vehicle can be stressful, and going the extra mile to make our customers feel confident and taken care of is exactly what we strive for. We’ll be sure to share your kind words with him he’ll really appreciate it. Thank you again for trusting us, and we look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

May 01, 2026

Dealership Rating
Employee Rating

Awesome staff, very friendly dealer Awesome staff, very friendly dealer. Worked with me to get a good rate. More

by ANALOG-CYBORG
Recommend Dealer
Yes

Other Employees Tagged: Ross Hengtgen

May 04, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review, we truly appreciate your support and your business with Gordie Boucher Ford of Kenosha. We’re glad to hear you had a great experience with our team and that Ross was able to help you secure a good rate. Providing a friendly, helpful, and straightforward process is exactly what we strive for. We’ll be sure to share your kind words with him. We look forward to assisting you again in the future! Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

March 13, 2026

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Wonderful service. Friendly and kind staff throughout! Fast and very accommodating to my availability. Thank you for the positive experience! More

by CATHY321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradford Titone, Jurnee Yohe

Mar 16, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the wonderful review! We’re glad to hear you had a positive experience with the friendly and accommodating team at Gordie Boucher Ford of Kenosha. Our goal is always to provide fast, convenient Ford service while making sure every customer feels welcomed and taken care of. It’s great to know our team was able to work with your schedule and deliver the experience you expected. We truly appreciate you choosing Gordie Boucher Ford of Kenosha, and we look forward to helping you again with any future vehicle service or maintenance needs. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

February 07, 2026

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Absolute excellent service. Thank you so so much Ross. You made the entire experience seamless and comfortable. You're the best!!! More

by Lexie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great review, Lexie! We're glad to hear Ross provided excellent service and made your entire experience seamless and comfortable while helping you with your vehicle. Our team works hard to make every visit easy and enjoyable. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your feedback, and we look forward to helping you again in the future. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

January 15, 2026

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The service so ate Gordie Boucher is absolutely the very best. would recommend them to anyone More

by FFLAMMINI
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 07, 2026

Gordie Boucher Ford of Kenosha responded

Thank you for the great review! We're glad to hear Mike, Ross, Jessica, and the team were able to provide you with such a great service experience. Our goal is always to make every visit helpful, professional, and easy for our customers. Everyone at Gordie Boucher Ford of Kenosha truly appreciates your recommendation, and we look forward to helping you again in the future. Sal Pappalardo General Manager Gordie Boucher Ford of Kenosha

December 19, 2025

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Clean friendly very helpful in short notice time of need. Ross gave me several options to choose from and I told several people to go there. I've bought from Janesville gordie bouchie and bought from Ross More

by RICKDIETSCHWEILER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the fantastic 5-star review! We’re glad we could help you on short notice and that you found our dealership clean, friendly, and helpful when you needed it most. Ross will be thrilled to hear your kind words he takes pride in offering multiple options and making sure customers find the right fit. We truly appreciate your continued loyalty to the Gordie Boucher family and your referrals to others. Thank you for choosing Gordie Boucher Ford of Kenosha again we look forward to helping you for many years to come! Sal Pappalardo General Manager

November 28, 2025

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Recently purchased a F150 from the Boucher dealership. Ross and the entire staff make this the BEST purchasing experience I have experienced! Surpassing my expectations in many fronts . Thank You Ross and More

by RonSchottler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 29, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for the incredible 5-star review! Congratulations on your new F-150! We’re thrilled to hear that Ross and our entire team delivered the best purchasing experience you’ve had that truly means a lot to us. Surpassing expectations and making your visit memorable is exactly what we aim for at Gordie Boucher Ford of Kenosha. Thank you again for choosing us and for the kind recognition of Ross and the team. Enjoy your new F-150, and please let us know if we can help with anything down the road! Sal Pappalardo General Manager

October 04, 2025

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Employee Rating

Clean friendly. I like the way I was informed now the process on my car was going. More

by Mattson.richard
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brianna Williams

Oct 06, 2025

Gordie Boucher Ford of Kenosha responded

Thank you, Richard! We’re glad to hear you enjoyed our clean, friendly environment and appreciated the updates on your vehicle throughout the process. At Gordie Boucher Ford of Kenosha, we believe clear communication and a welcoming atmosphere make all the difference. We truly appreciate your business and look forward to serving you again! Sal Pappalardo General Manager

September 27, 2025

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Employee Rating

For the people we met they were nice, many just sat in desk and ignored the salesman. It went well to buy a car. But 3 hours there gets boring. More

by John.Leroux
Service Price Transparency
Service Time
Recommend Dealer
Yes
Sep 30, 2025

Gordie Boucher Ford of Kenosha responded

Thank you for your feedback and for choosing to purchase your vehicle with us. We’re glad to hear your interactions with our team were positive, but we apologize for the downtime you experienced during the process. At Gordie Boucher Ford of Kenosha, we work hard to make every visit smooth and enjoyable, and we’ll use your comments to continue improving both communication and efficiency. We truly appreciate your business and look forward to serving you again in the future. Sal Pappalardo General Manager

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