Ross Leffelman | Page 20

Fantastic Sales Experience I drove 500 miles (from Las Vegas, Nevada) just for this sale. I spoke with Ry'n over the phone and also communicated with him both thru e-mail and t I drove 500 miles (from Las Vegas, Nevada) just for this sale. I spoke with Ry'n over the phone and also communicated with him both thru e-mail and text messages. By the time I got there it was simply signing the paperwork. Everything I needed done to the car had already been taken care of and it was time to get back home. By the way, I live less than 5 miles from a major Toyota dealer and there are 4 more within a 30 mile radius. None could match the deal that I got from Sierra Toyota and the personal care we got from Ry'n Nabeeh and Ross Leffelman. I really wish that there was a rating above 5 stars because Ry'n deserves it!!! My only regret is that I will not be able to return to Sierra Toyota for the servicing. More

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Such a huge difference in car buying Salesman: I submitted an online inquiry and Pablo, the salesman, got back to me right away... throughout the buying experience (as short as it was) P Salesman: I submitted an online inquiry and Pablo, the salesman, got back to me right away... throughout the buying experience (as short as it was) Pablo made it seem like I was his only customer and was thorough in answering all my questions... He has to study the heck out of the vehicle in order to know how much he did about it... which was perfect. Overall Dealership: Less haggling... much less... they know what their vehicles (Tacoma in this instance) are worth, are up front about discounts (don't act ignorant about advertised versus sticker) and WANT TO SELL. This was my first experience at a Toyota dealership... and it will not be my last. The best part of my experience was noticing that new trucks were very similarly priced in Phoenix, Tucson and locally here in SV... that was very odd and I didn't feel the need to travel to get the best price... a vehicle is worth what its worth... price shouldn't be dictated by competing dealerships or lack there of... THANK YOU Pablo, Ross, and the Sierra Toyota Team for making my first Toyota experience smooth and hassle free!! Mike M More

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Quality Care Marvin and Ross addressed all of my concerns. They showed genuine care in meeting my requirements. They made the purchase process easy. Marvin kept Marvin and Ross addressed all of my concerns. They showed genuine care in meeting my requirements. They made the purchase process easy. Marvin kept me appraised at every step and was proactive which led to a smooth delivery. I'm very happy with the vehicle and the way I was treated at Sierra Toyota. More

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Painless Working with Marvin Morris was one of the easiest and actually pleasurable experiences I have ever encountered when dealing with purchasing a vehicle. Working with Marvin Morris was one of the easiest and actually pleasurable experiences I have ever encountered when dealing with purchasing a vehicle. The no non-sense Marvin displayed was exactly what I wanted to experience. The bottom line was what I went into the dealership to obtain, and of course I did my homework using KBB, Edmunds, and NADA to research the best deal I might expect. And, without any prompting from me, I was given the deal I actually wanted and no bickering was involved what-so-ever. I hefty thank you Mr. Morris and the rest of the staff involved for treating me like an adult without causing me unwanted anxiety or stress. Just a wonderful experience. You are truly a professional in all that you do. We cannot thank you enough! More

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New Tundra Purchase This transaction on our purchase was one of the easiest of all the vehicle purchases we have made. Ross & Marvin were excellent. Thanks Sierra Toyota This transaction on our purchase was one of the easiest of all the vehicle purchases we have made. Ross & Marvin were excellent. Thanks Sierra Toyota,. More

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Friendly Service I wanted a new 2018 Tundra, and Sierra Toyota had what I wanted. The salesman was polite, honest and answered any and all of my questions. It was an o I wanted a new 2018 Tundra, and Sierra Toyota had what I wanted. The salesman was polite, honest and answered any and all of my questions. It was an overall great expirence. More

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Great sales and service!! I purchased a used 2014 Ford F 150 from Frank at Sierra Toyota on 2 Feb 18. First of all, Frank was very polite, helpful and not pushy. I was lookin I purchased a used 2014 Ford F 150 from Frank at Sierra Toyota on 2 Feb 18. First of all, Frank was very polite, helpful and not pushy. I was looking for a used truck, there were only a few on the lot. Two Ford F 150s caught my eye. He told me about a used Toyota Tundra the dealership just received on trade-in. The truck was being serviced at the time. He took me back to the service department to see the truck, it was up on the rack and the technician was replacing parts on the rear axle. This gave me confidence that any used vehicle I may buy from this dealership would be properly inspected and in the best condition for long term use from the buyer. Ross, the sales manager, did a very good job in getting me a better rate which beat my bank, USAA. My interest rate with USAA would have been 4.5%, I got 3.79% for 72 months from Wells Fargo. My Ford came with a 1 year / 12,000 mile powertrain warranty and 3 month / 3000 mile bumper to bumper warranty for free. The price I paid out the door with taxes and doc fees was very fair and at the high end of a trade-in price. I highly recommend Sierra Toyota to anyone. More

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Best Toyota dealer we know! We have bought 6 vehicles from Sierra Toyota during the last 10 years since we moved here. We just helped our nephew purchase a beautiful, immaculate We have bought 6 vehicles from Sierra Toyota during the last 10 years since we moved here. We just helped our nephew purchase a beautiful, immaculate used 2015 Toyota Corolla, and again we have been impressed with the professionalism, courtesy, and fairness by the friendly and competent staff. We have dealt with Marvin Morris each time and we consider him not only an excellent and knowledgable salesman, but also our friend. Aside from the fact that we believe Toyota produces quality vehicles, we have never felt pressured by anyone to make a "deal" that day. This was a refreshing change from our experiences with other dealerships in California and Nevada. My wife and I are retired, so we don't know if we will be needing another car in the future (we have a 2016 Sequoia that we both love!) but if we do, we have no doubt that as long as Sierra Toyota stays in business, we will return as loyal customers. More

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Amazing Team at Sierra Toyota! I recently purchased a new 2017 Toyota Corolla. Ali Bailey was a huge part in this and made this car shopping experience enjoyable and easy. She went I recently purchased a new 2017 Toyota Corolla. Ali Bailey was a huge part in this and made this car shopping experience enjoyable and easy. She went above and beyond for me and for that I am grateful as buying a new car can be stressful. At first, I was torn between the Corolla and a Camry. Ali helped me decide what would fit my needs and be something that I could enjoy for years to come. She was very knowledgeable and answered every question I had. Thank you Ali for all your hard work and effort! I am very impressed with you and your team at Sierra Toyota! Also, I'm obsessed with my new car!!! Thank you Mark and Ross for your time and effort for the amount of time I spent with you! More

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You Get a Team Our new RAV4 is the second purchase we made in two months. We bought a new Corolla iM from Sierra Toyota in April. We have purchased other vehicles Our new RAV4 is the second purchase we made in two months. We bought a new Corolla iM from Sierra Toyota in April. We have purchased other vehicles from them in the past 15 years. Everyone, from the owner on down, is knowledgable, friendly, and helpful. You can reach a fair deal quickly with no hassle or pressure. In our small town other makes are attractive some times, but to us dealer support is an very important part of selecting a new or used vehicle. Sierra Toyota is the best in dealer support in SE Arizona, period. Maintenance, parts, and sales work together to make owning a Sierra Toyota an easy and pleasant experience. More

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