Ross Levy
Ross Levy at Naples Acura

Ross Levy | Page 10

General Manager

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

Contact Me
5.0
395 Reviews

Dealership Experience

14 yrs, 6 mos

5.0

395 Reviews

Write a Review

395 Reviews of Ross Levy

November 23, 2021

Dealership Rating
Employee Rating

my whole family and I love acura!! this is the 4th lease we have gotten from them and we am always satisfied customers!! michael and ross are wonderful, knowledgeable and friendly while also being professio More

by hannahtoepf
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Barry, Michael Meador , Marianne Sullivan

Nov 29, 2021

Naples Acura responded

First of all, thank you so much for your continued loyalty. We're so pleased you have chosen us so many times, and we're excited to keep the trend going. It's been our pleasure. Enjoy the newest addition to your drive, and please come see us again soon! Best Regards, Naples Acura "Delivering the Car and the Experience!"

October 31, 2021

Dealership Rating
Employee Rating

I have now leased multiple vehicles with Naples Acura through Francesca Fortin. Every experience has been incredible and the overall process was seamless. Francesca is extremely knowledgeable on all of t More

by Ian G
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Francesca Fortin

Nov 05, 2021

Naples Acura responded

Ian: Thank you so much for the kind words about Francesca and the team. We appreciate you allowing us to earn your loyalty over the years, and we'll continue to work hard to maintain it. Enjoy your newest purchase, and please stop in to see us again soon! Thanks for being a part of our Naples Acura family. Best Regards, Naples Acura "Delivering the Car and the Experience!"

October 27, 2021

Dealership Rating
Employee Rating

Professional knowledge and efficient. He always does a great job I have bought many cars from this dealership and Norman. More

by bob3105
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston

Nov 05, 2021

Naples Acura responded

Bob: Thank you so much for the loyalty over the years. We certainly appreciate your continued business, and we promise to always work hard to keep you a happy client. Enjoy your newest car! Best Regards, Naples Acura "Delivering the Car and the Experience!"

October 02, 2021

Dealership Rating
Employee Rating

This is our 2nd vehicle we’ve purchased from Matthew and Naples Acura. He did a phenomenal job with the sale and customer service. I’d highly recommend this dealership. The whole staff really makes you feel More

by JamieJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matthew Corio, Marianne Sullivan, Allyson Kearney

Oct 04, 2021

Naples Acura responded

Jamie: Thank you for your loyalty! We're so pleased the team went above and beyond for you in purchasing your second vehicle from us. Your 5-star rating is greatly appreciated and we look forward to your continued business. Enjoy the new car! Best Regards, Naples Acura "Delivering the Car and the Experience!"

September 26, 2021

Dealership Rating
Employee Rating

Naples Acura made the car buying experience very easy. They respected our time, were well-prepared and presented us with a variety of options even in this difficult market. The dealership offices were pic More

by Bmpellett
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marvin Guerrier , Scott Foster

Sep 28, 2021

Naples Acura responded

Thank you for taking a moment to share your thoughts with us. We appreciate you allowing us to earn your business, and we're so pleased the team made it an exceptional experience for you. Enjoy your new car! Best Regards, Naples Acura "Delivering the Car and the Experience!"

September 26, 2021

Dealership Rating
Employee Rating

Norm and his coworkers provided an efficient and enjoyable car buying experience! Norm has great product knowledge and is an easy person to work with. More

by jlesser44
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Johnston

Sep 28, 2021

Naples Acura responded

We appreciate the great feedback about your experience here at the dealership with Norm. We're so pleased you are enjoying the car, and we can't wait to earn your return business at some point down the road. Thanks again! Best Regards, Naples Acura "Delivering the Car and the Experience!"

September 24, 2021

Dealership Rating
Employee Rating

Marvin Sold me a 2021 RDX with a bad odor. He said he’d have it fixed up while I signed the papers. After I signed the papers, I opened the car door and the odor was still there. He immediately took it to More

by Phyllis Landes
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marvin Guerrier , Joe Eisenberg, David Faulkner, Scott Foster, Scott In Finance

Sep 28, 2021

Naples Acura responded

Phyllis: After speaking with our General Manager and sales managers, it sounds as you left our dealership pleased with your purchase after returning on the 24th. We stand fully behind our products and the inspections/preparations they undergo before being listed for sale. As our standing as the 2021 Dealer of the Year for Acura in the U.S. would tell you, we are not dishonest, nor do we tolerate anything less than full satisfaction from every single customer. If we have earned your satisfaction after the sale, we respectfully request that you do as stated and remove or revise your feedback. If we have not, please contact us as soon as possible to we can address any and all issues that may still be outstanding. Thank you again for your business. Best Regards, Naples Acura "Delivering the Car and the Experience!"

Sep 24, 2021

Phyllis Landes responded

Also Scott said he got me financing at 1.8 but papers to sign said 2.04.. “for some fee they add, he wasn’t sure..”

Oct 06, 2021

Phyllis Landes responded

I have responded, brought the car back looked for a replacement all to no avail. The odor persisted, gags me. I’ve told you I want to return this car and you will charge enormous fee to take it back. This tells me you know it’s a lemon and do not have faith in selling it. I feel you took advantage of me, hood winked about signing while the odor was “taken care of” and when I returned you told me to give it some time since you ionized the air “for me” and it might take some time to neutralize the odor. You knew I was flying to PA that day and the car would sit for 10 days. When I returned it still smells. I contacted Joe, who gave me David F who showed me other cars. None suitable. I’ll meet with the GM. See what can be done. Still very DISsatisfied.

September 18, 2021

Dealership Rating
Employee Rating

Francine is extremely knowledgeable about the cars she sells. She is a good listener and is careful to answer your questions. I am happy with my new Acura MDX. Since I spend so much time in my vehicle it More

by Crackerboy
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Larry Surman , Francesca Fortin, Paul Parenteau

Sep 21, 2021

Naples Acura responded

We certainly appreciate you taking a moment to call out the efforts of Francine. It was our absolute pleasure to earn your trust and business. We'd like to once again congratulate you on that beautiful MDX. Hopefully it brings you years of happiness. From all of us here at Naples Acura -- thank you so much for joining our family. Best Regards, Naples Acura "Delivering the Car and the Experience!"

Sep 21, 2021

Crackerboy responded

This MDX Is my 4th vehicle purchase from Naples Acura. I am comfortable in dealing with this dealership and very satisfied with the Acura brand. Perry James

September 17, 2021

Dealership Rating
Employee Rating

Bought our first Acura from Omar G, This dealer took great care of us & Omar is such a great salesman, great character, very clear and detailed and made the sale so easy for us. Will def come back in th More

by Ed_Alcqz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leo Medina, Omar Gonzalez JR , Marianne Sullivan

Sep 17, 2021

Naples Acura responded

Thank you so much for the kind 5-star review. We certainly appreciate you allowing us to earn your business and trust. It sounds like Omar went above and beyond to make your visit special. It will be our pleasure to earn your loyalty over the coming years. Enjoy your new car! Best Regards, Naples Acura "Delivering the Car and the Experience!"

August 01, 2021

Dealership Rating
Employee Rating

This dealership is absolutely superb. The facility and staff are pristine..they aim to please...it's all about customer service. We have been dealing with Michael Meador for several years and have always More

by Mjanefriedberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Meador , Scott Foster

Aug 02, 2021

Naples Acura responded

Thank you so much for the kind words. We certainly appreciate your loyalty over the years and the fact that you continue drive Acuras. Those gentleman are indeed some mighty fine dressers ;) We'll pass along the compliment. Enjoy your beautiful new car and thank you again for always choosing us! Best Regards, Naples Acura "Delivering the Car and the Experience!"

...
10
...

Dealership Inventory (196 Vehicles)

used 2024 Honda Civic car, priced at $25,580
2024 Honda Civic
used
N/A exterior
Automatic
Front-wheel Drive
used 2024 Acura Integra car, priced at $31,828
2024 Acura Integra
used
Lunar Silver Metallic exterior
Automatic
Front-wheel Drive
new 2026 Acura ADX car, priced at $41,446
2026 Acura ADX
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Acura RDX car, priced at $52,146
2026 Acura RDX
new
Liquid Carbon Metallic exterior
Automatic
All-wheel Drive
used 2021 Cadillac Escalade car, priced at $58,815
2021 Cadillac Escalade
used
Black Raven exterior
Automatic
Rear-wheel Drive
new 2026 Acura MDX car, priced at $61,646
2026 Acura MDX
new
Majestic Black Pearl exterior
Automatic
Front-wheel Drive