Ross Ricobene
Ross Ricobene at BMW of Orland Park
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Ross Ricobene

Client Advisor

BMW of Orland Park

11030 W 159th St
Orland Park, IL 60467

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4.7
10 Reviews
4.7

10 Reviews

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10 Reviews of Ross Ricobene

May 11, 2024

Dealership Rating
Employee Rating

Spectacular treatment received from Ross! Friendly and kind. The entire purchasing process has been a pleasure! More

by Víctor Calleja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vicente

May 13, 2024

BMW of Orland Park responded

Víctor, we're delighted to know that Ross provided you with a spectacular buying experience at BMW of Orland Park. Thanks for your kind words and enjoy your new ride!

March 20, 2024

Dealership Rating
Employee Rating

Ross was great, nonthreatening and understood when I wasn’t feeling well to postpone the deal. He allowed for me to take the car for a spin for an entire day, which truly made me seal the deal. His nonc More

by anthony_m_gibbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt McCormack

Mar 20, 2024

BMW of Orland Park responded

Anthony, we're delighted to know that Ross was able to provide you with a great experience at BMW of Orland Park. We always strive for transparency and customer satisfaction. Enjoy your new car!

March 14, 2024

Dealership Rating
Employee Rating

Worked with us on trade and pricing of new car. Took time to explain positives and negatives of each model. More

by RANDALLB048
Recommend Dealer
Yes

Other Employees Tagged: Mark Bugajski

Mar 14, 2024

BMW of Orland Park responded

We're glad to know our team at BMW of Orland Park was able to assist you with your trade and new car purchase. We always strive for transparency in helping customers make the best decision. Thanks for sharing your experience!

March 02, 2024

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Employee Rating

Jason was professional and helpful with addressing our service and questions I had on our car. More

by TRUM4PET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason from service.

Mar 04, 2024

BMW of Orland Park responded

It is great to hear that Jason provided excellent service and information about your car. Thank you for sharing this information with the BMW of Orland Park team.

March 01, 2024

Dealership Rating
Employee Rating

Great service! Given a clear explanation of the issue and what was needed. It was well taken care of. More

by KIMHULL75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Bugajski

Mar 01, 2024

BMW of Orland Park responded

Kim, we're glad to know you found our service at BMW of Orland Park great and clear. We aim for top-notch customer care! Thanks for the positive feedback.

January 16, 2024

Dealership Rating
Employee Rating

Ross was fantastic! He answered all my questions and delivered everything on time and as advertised! It was a great experience! Thank you! More

by JOE.MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Bugajski

Jan 16, 2024

BMW of Orland Park responded

Joe, we're delighted to know Ross was able to assist you and make your experience at BMW of Orland Park so positive! Thanks for sharing this with us, we sincerely appreciate it!

November 14, 2023

Dealership Rating
Employee Rating

Purchased a used car from Ross Ricobene. Car was clean/no issues whatsoever, smooth purchase, all around great experience ! More

by drew62
Recommend Dealer
Yes
Nov 14, 2023

BMW of Orland Park responded

We're glad to know you had a great purchasing experience with our team at BMW of Orland Park. It's wonderful to see that the process was smooth and hassle-free for you! Thanks for sharing this positive review with us.

October 08, 2023

Dealership Rating
Employee Rating

Always have a wonderful experience when I go in there and sales agent. Mr. Ricobini Ry beanie was very kind to pull my warranty reports and have a nice conversation with my husband and I.! More

by DAWNMULLEN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 09, 2023

BMW of Orland Park responded

We're so glad to know you had a wonderful experience with us at BMW of Orland Park. It's great that Ricobini was able to assist and provide the information you needed! Thanks for your kind words, we appreciate it!

August 12, 2023

Dealership Rating
Employee Rating

I brought my X3 in to this service center twice for the same issue regarding the driver restraint system. Both times I was told that the error light was due to things I had near the seat. I’ve cleared, the More

by KBFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alvin Crowder

Aug 15, 2023

BMW of Orland Park responded

I'm sorry to read about your recent experiences with us, especially regarding the unresolved issue with your vehicle and the lack of clear communication on our end. This is not indicative of the level of service we aim to provide. I'd like to personally assist you in resolving these matters as soon as possible. I will attempt to locate your contact information, but invite you to reach out to me directly in the meantime. Thank you, Brian Coster - Service Manager - 708-460-4545

August 01, 2023

Dealership Rating
Employee Rating

I enjoy my Zeigler experience everytime. The staff is knowledgeable and pleasant to work with. Everyone in my family has a vehicle from Zeigler Orland Park. Thank you for always taking such More

by KNOTTER1128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 02, 2023

BMW of Orland Park responded

We're delighted to know that your family has had consistently positive experiences with us at BMW of Orland Park. Our team is always here to provide knowledgeable and pleasant service for you all. Thanks for being a part of our Zeigler family!

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