Ross Taplin

Holm Automotive Center Inc responded

Thank you for the fantastic review, Ramon! We are so pleased to hear that you felt you were treated fairly and that we were able to give you a good price on your new truck. We are committed to creating meaningful relationships with our clients based on Trust, and your feedback is a testament to that. We are proud of our entire team, including Ross, Tim, Kim, Caysen, Frank, Carter, William, Noe, Cedric, and Stephen, for providing you with an excellent experience. We appreciate your business and hope you enjoy your new truck! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review! We are so grateful for your business and your loyalty over the years. We are thrilled to hear that you consistently have a positive experience with our friendly and informative team. Building meaningful relationships based on Trust is at the heart of our mission, and your kind words are a testament to that. We will be sure to share your feedback with Ross, Jamie, Carter, William, and Rossi. We appreciate you choosing us and look forward to continuing to serve you for many more years to come. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for the fantastic review, Alan! We are so pleased to hear that you consistently receive great service and communication, and that you feel we are a great team to know. Building meaningful relationships based on Trust is at the heart of our mission, and we are grateful for your business. We will be sure to share your kind words with our entire team. We appreciate you choosing us and look forward to your next visit. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for your review! We are so pleased to hear that everyone was helpful and friendly and that Rossi and Ross did a fantastic job of explaining the features of your new truck to you. We believe that professional and knowledgeable team members set us apart from our competition, which is at the heart of our Excel core value. We'll be sure to pass along your kind words to Rossi and Ross. We appreciate your business and hope you enjoy your new truck! Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for sharing your feedback. We are happy to hear that our team's hard work helped you get into the vehicle of your choice. This speaks directly to our core value of determination—we are resolute in our efforts to help our clients meet the demands of their lives through their vehicles. We also appreciate your honest ratings on price transparency and the trade-in experience. Your feedback is vital as we continuously work to improve and provide the best value and fairness in every area of our business. We will be sure to share your comments with Ross Taplin, Carter Taplin, and Stephen Facey. Sincerely, the Holm Automotive Team of Abilene.

Holm Automotive Center Inc responded

Thank you for this wonderful feedback! We're so pleased to hear that your experience was very customer friendly and that our team was willing to go out of their way to find exactly what you wanted, resulting in a very smooth process. This truly reflects our commitment to customer care and our mission to create meaningful relationships based on trust and value. We appreciate you recognizing Michelle Holt, Ross Taplin, and Cedric Salas for their efforts. Sincerely, the Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We're so glad to hear you always get great service and that we could really help you out with your latest repair! We understand how important it is when dealing with a known issue, and we're happy we could secure some warranty participation for you. That's part of our commitment to providing value and customer care. We appreciate you recognizing Michelle, Jamie, Chuck, and Lora for their efforts. Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

We are thrilled to hear that your car shopping and buying experience with Holm Automotive was great! Our team, including Chris, Ross, and William, strives to create a positive and helpful environment for all our customers. This aligns with our mission to build meaningful relationships based on Value and Trust. We look forward to serving up your complimentary maintenance. Thank you for your feedback! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

It's wonderful to hear you consistently receive the best customer service and find our team kind and helpful! We truly appreciate your loyalty and love doing business with you as well. Our team, including Michelle, Ross, and William, is dedicated to providing excellent Customer Care and building lasting relationships based on Trust. Thank you for your continued business! Sincerely, The Holm Automotive Team of Abilene

Holm Automotive Center Inc responded

Thank you for your positive feedback! We're thrilled to hear you had a great experience with our team. It's wonderful that you've built relationships with our staff over the years. We strive to create a welcoming and trustworthy environment for all our customers, and it sounds like our team delivered on that promise. We appreciate your feedback on the sales process, and we'll continue to work on improving transparency and efficiency. It's great to know that Chris Eckert, Ross Taplin, Carson Sherbert, William Wobbeking, Noe Grullon, Cedric Salas, and AJ Abernathy all contributed to your positive experience. Building strong relationships with our customers and providing a positive atmosphere is a reflection of our core value of Concern for Others. Sincerely, the Holm Automotive Team of Abilene.