Ross Taplin | Page 8

Have been doing business with this dealership for many years and still there the best in sales and service!! years and still there the best in sales and service!! More

by BIRDCONTRACTINGINC Verified Customer Verified Customer

Report | Print

Chris always goes above and beyond to ensure our car buying experience is always stress free and no waste of time. Chris is always organized and easy to into contact with. He knows customers value their buying experience is always stress free and no waste of time. Chris is always organized and easy to into contact with. He knows customers value their time and Chris doesn’t waste it. That is why Chris is our go to at Holm Automotive. Ross worked on our behalf to ensure we got a fair deal on our trade and Kim & Deb always greeted us like family. More

by jasondemars29 Verified Customer Verified Customer

Report | Print

Chuck in the service department did a great job of working with me to get my car fixed. He took the time to ride with me to hear the issue, then got the vehicle in quickly to get it fixed. I have be working with me to get my car fixed. He took the time to ride with me to hear the issue, then got the vehicle in quickly to get it fixed. I have been fighting this issue for over a year with another mechanic. Chuck and his team looked at it once and got it resolved. Greatly appreciated!! More

Report | Print

I needed a Blazer for work but I wanted it in Pink. Mandi not only spent a week working on making it happen. She made sure every detail was covered. Thank you Mandi!!! Mandi not only spent a week working on making it happen. She made sure every detail was covered. Thank you Mandi!!! More

Report | Print

I had an awesome buying experience with Michelle and Ross. My late husband and I have purchased our vehicles at Holm Automotive over the last 21 years, and we've have had nothing but kind and professio Ross. My late husband and I have purchased our vehicles at Holm Automotive over the last 21 years, and we've have had nothing but kind and professional service. Michelle took her time with me and made sure I had a mini training on the inside features before I left the lot. I am so appreciative of the care the staff shows to the customers. I actually had a fun time!!! I would be remiss if I didn't mention Jed Smith. Jed is a true gentleman. He began the buying process with me this time, helped me with my trades, and brought a vehicle to my house to show me. Holm Automotive service to the customer is second to none. Lastly, Kim is so friendly and welcoming when customers walk in the door. She's a gem. With gratitude, Jackie Frederick More

by tjfrederick3051 Verified Customer Verified Customer

Report | Print

Great Awesome Terrific Exceptional outstanding Out of this World Unbelievable Good Magnificent Extraordinary Above All the Rest Service. this World Unbelievable Good Magnificent Extraordinary Above All the Rest Service. More

by garl4132 Verified Customer Verified Customer

Report | Print

Mandi, as she has always been, was great to work with and made everything easy. We love our new Buick and we are overall happy. However, dealing with Willie, the finance guy, leaved a bit to be desired. - H made everything easy. We love our new Buick and we are overall happy. However, dealing with Willie, the finance guy, leaved a bit to be desired. - He was clearly pushing us into a lease, which I was never really comfortable with. Granted, they did a great job explaining all the ins and outs of a lease, but I clearly felt we were being steered towards it. Not great. - He was a bit condescending when I told him we were going to finance instead of leasing. He seemed annoyed, but remained mostly polite. - (The main reason I am giving a 4 star instead of a 5) - Willie, the finance guy at Holm Auto, was completely unaware of the promo APR going on for new Buick buyers, which was 3.99% for 72 months through GM Financial. I, not Willie, had to find the promo online prior to our appointment and bring it to his attention. So what would have happened if I didn't find it? We'd be paying 6-7% on our loan, instead of 3.99%. His explanation was "Well those APR promos aren't always communicated to us by the management." So he essentially passed the buck and blamed someone else for his lack of knowledge at his job. So you're telling me the finance guy at Holm Auto is unaware of the financing specials on the new cars that Holm Auto sells...? Don't think so. I think he failed, and I called him out on it. Long story short- I am paying 3.99% on my loan because of my research, nothing that was done by finance at Holm Auto. More

Report | Print

I am an old man and I have owned a lot of cars and worked with many dealers. I can honestly say I have not received the level of service from any dealer like I received from Holm Automotive in Abilene. Chu with many dealers. I can honestly say I have not received the level of service from any dealer like I received from Holm Automotive in Abilene. Chuck Loader handled my issues in a very professional manner. His attention to detail was outstanding. I also had the opportunity to meet the General Manager Ross Taplin. Now I know why I was so pleased. Very professional, leadership by example. He definitely walks the walk. More

Report | Print

Zac and Ross went above and beyond to find the perfect car for me! They and the rest of the staff at Holm Auto were extremely friendly and made me feel right at home. I definitely recommend this dealersh car for me! They and the rest of the staff at Holm Auto were extremely friendly and made me feel right at home. I definitely recommend this dealership to anyone looking to buy a new or used vehicle! More

Report | Print

Jeff and all of the people at Holm are always at the top of their game. They all make you feel like you're family. Tim, Jeff, Ross, Willie, everyone, are great at what they do. I truly believe they are, of their game. They all make you feel like you're family. Tim, Jeff, Ross, Willie, everyone, are great at what they do. I truly believe they are, and deserve to be, the best dealership in Kansas. More

Report | Print