

1,139 Reviews
Write a Review1139 Reviews of Roy Beck
September 21, 2025
Excellent service. Keayon was very helpful and professional. We will definitely go to W&L Subaru for service again. We love this dealer! Keayon was very helpful and professional. We will definitely go to W&L Subaru for service again. We love this dealer! More
Other Employees Tagged: Owen Long, Keayon Williams, Matt Gilbert, Pete Picciurro
September 20, 2025
I was very pleased with my service visit. Everyone was friendly and professional. Very much appreciate the valet service! Everyone was friendly and professional. Very much appreciate the valet service! More
Other Employees Tagged: Owen Long, Keayon Williams, Matt Gilbert, Pete Picciurro
September 18, 2025
Wasn't allowed to speak to the service advisor who had been dealing with my vehicles while there for repairs. Service manager told my wife another dealership would be happy to have us, he called her a b** been dealing with my vehicles while there for repairs. Service manager told my wife another dealership would be happy to have us, he called her a b**ch and when she left he flicked her off in the parking lot...real professional for a service manager, his name was Roy. Needless to say vehicle still is not fixed and came home with a flat tire, check engine light still on, an oil leak (which it didn't have prior to going there) and the o-ring on the cylinder in the engine they just replaced is leaking and they want an additional $1500 to fix them, after we just put 5k into the car for the engine they installed. And the cover to my fuel pump was laying kn the back seat that they didn't put back together either, and it was not given to them that way. More
Other Employees Tagged: Owen Long
September 18, 2025
Everyone was extremely helpful and professional. The process went quite smoothly. W&L's customer service is top notch! The process went quite smoothly. W&L's customer service is top notch! More
Other Employees Tagged: Owen Long, Keayon Williams, Matt Gilbert, Pete Picciurro
September 17, 2025
Everyone was kind and patient with me. They answered all my questions. They were honest about their work. The video of the inspection was fantastic They answered all my questions. They were honest about their work. The video of the inspection was fantastic More
Other Employees Tagged: Owen Long, Keayon Williams, Matt Gilbert, Pete Picciurro
September 17, 2025
My 3rd poor visit to W&L. I’m done. I will not be returning or recommending. They don’t listen or communicate effectively, they didn’t fix the problem came in for and didn’t k I’m done. I will not be returning or recommending. They don’t listen or communicate effectively, they didn’t fix the problem came in for and didn’t know what I was talking about when I asked. More
Other Employees Tagged: Owen Long, Keayon Williams, Matt Gilbert, Pete Picciurro
September 16, 2025
Friendly,courteous and professional every time we have service. The mechanic showed ull everything that was done,and the service rep was helpful. Can't imagine a more pleasant experience. service. The mechanic showed ull everything that was done,and the service rep was helpful. Can't imagine a more pleasant experience. More
Other Employees Tagged: Owen Long, Keayon Williams, Matt Gilbert, Pete Picciurro
August 30, 2025
very courteous professional dealership listened to concerns about undetermined noise in rear of vehicle examined vehicle nothing was found at this time concerns about undetermined noise in rear of vehicle examined vehicle nothing was found at this time More
Other Employees Tagged: Owen Long, Keayon Williams , Tony Barrenechea
August 30, 2025
I have had at least 10 Subarus from this dealership. I've always had great service. I've always had great service. More
Other Employees Tagged: Owen Long, Matt Gilbert, Pete Picciurro , Tony Barrenechea
August 29, 2025
Very professional and friendly. .. fast service with great communication. Very happy with my choices here. .. fast service with great communication. Very happy with my choices here. More
Other Employees Tagged: Owen Long, Keayon Williams, Matt Gilbert, Pete Picciurro , Tony Barrenechea