Roy Beck
Roy Beck at W&L Subaru

Roy Beck

Service Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.7
1,139 Reviews
4.7

1,139 Reviews

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1139 Reviews of Roy Beck

September 21, 2025

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Employee Rating

Excellent service. Keayon was very helpful and professional. We will definitely go to W&L Subaru for service again. We love this dealer! More

by esearles
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Recommend Dealer
Yes
Sep 23, 2025

W&L Subaru responded

It was our pleasure providing a 5-star experience in our service department! Thanks for the feedback!

September 20, 2025

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I was very pleased with my service visit. Everyone was friendly and professional. Very much appreciate the valet service! More

by DEB530
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Recommend Dealer
Yes
Sep 23, 2025

W&L Subaru responded

Thank you for your review, and have a great day!

September 18, 2025

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Wasn't allowed to speak to the service advisor who had been dealing with my vehicles while there for repairs. Service manager told my wife another dealership would be happy to have us, he called her a b** More

by C
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Recommend Dealer
No

Other Employees Tagged: Owen Long

Sep 18, 2025

W&L Subaru responded

While we disagree with pretty much every assertion in your post, we are truly sorry that you did not have the experience we all hoped for, and we wish you all the best. Thank you for the feedback, and have a great day.

September 18, 2025

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Everyone was extremely helpful and professional. The process went quite smoothly. W&L's customer service is top notch! More

by gm.neese
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Recommend Dealer
Yes
Sep 19, 2025

W&L Subaru responded

Thank you for the 5-star ratings!

September 17, 2025

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Everyone was kind and patient with me. They answered all my questions. They were honest about their work. The video of the inspection was fantastic More

by tammygolazeski
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Recommend Dealer
Yes
Sep 18, 2025

W&L Subaru responded

We are delighted to hear of your excellent experience in service! Thanks you so much for sharing your feedback!

September 17, 2025

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My 3rd poor visit to W&L. I’m done. I will not be returning or recommending. They don’t listen or communicate effectively, they didn’t fix the problem came in for and didn’t k More

by Gaiagreenjewelry
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Recommend Dealer
No
Sep 18, 2025

W&L Subaru responded

Thank you for your feedback. We apologize if there were any communications issues on our end. We take your feedback seriously and will look into your comments to see where we can improve.. Thanks again and have a great day.

September 16, 2025

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Friendly,courteous and professional every time we have service. The mechanic showed ull everything that was done,and the service rep was helpful. Can't imagine a more pleasant experience. More

by dubil3
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Recommend Dealer
Yes
Sep 18, 2025

W&L Subaru responded

Thank you so much for the 5-star ratings!

August 30, 2025

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very courteous professional dealership listened to concerns about undetermined noise in rear of vehicle examined vehicle nothing was found at this time More

by debloom310
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Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Keayon Williams , Tony Barrenechea

Sep 02, 2025

W&L Subaru responded

Thank you so much for the 5-star ratings!

August 30, 2025

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I have had at least 10 Subarus from this dealership. I've always had great service. More

by amylmartin10
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Recommend Dealer
Yes

Other Employees Tagged: Owen Long, Matt Gilbert, Pete Picciurro , Tony Barrenechea

Sep 02, 2025

W&L Subaru responded

We greatly appreciate all of your repeat business over the years! If you need anything at all just let us know!

August 29, 2025

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Very professional and friendly. .. fast service with great communication. Very happy with my choices here. More

by autumnanjil
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Recommend Dealer
Yes
Sep 02, 2025

W&L Subaru responded

We are delighted that you had a great service experience here! Thank you so much!

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