Roy Beck

Most expensive subaru service department around. Will not match prices to other close by subaru dealers. Will only use this establishment for warranty work or recalls if they arise. Will not match prices to other close by subaru dealers. Will only use this establishment for warranty work or recalls if they arise. More

by slick50mog Verified Customer Verified Customer

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Matt listened carefully to my service request. The process was smooth. W&L Subaru always provides top notch service, and the people there treat you like family. The process was smooth. W&L Subaru always provides top notch service, and the people there treat you like family. More

by Bill &Judy G. Verified Customer Verified Customer

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awesome service staff is very curious. I am well pleased. The service is excellent. I would recommend W& L to everyone I am well pleased. The service is excellent. I would recommend W& L to everyone More

by krmoi Verified Customer Verified Customer

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Excellent service. Took in to consideration my special cicumstance. Understanding Word to end all words! Took in to consideration my special cicumstance. Understanding Word to end all words! More

by dbenis Verified Customer Verified Customer

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I’m losing confidence in Subaru standing behind their vehicles and correcting their mistakes. I’ve owned 6 Subarus over 30 years. I’m sad to say I may find a different manufacturer. vehicles and correcting their mistakes. I’ve owned 6 Subarus over 30 years. I’m sad to say I may find a different manufacturer. More

by FLAHR0 Verified Customer Verified Customer

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Roy took excellent care of the vehicles repairs. He is professional , kind, helpful and knowledgeable. He is professional , kind, helpful and knowledgeable. More

by kosatt Verified Customer Verified Customer

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Great service department headed by Roy Beck. Matt Gilbert was attentive and informative as to what was needed. W & L is the best dealership who do not talk down to women like other places whic Matt Gilbert was attentive and informative as to what was needed. W & L is the best dealership who do not talk down to women like other places which is much appreciated. Andy Long was present and involved. Recommend this dealership and service department to everyone. Also, thanks to Marge for being flexible with my scheduling. Pleasant waiting area available is great for all. Thanks to all of the repair people also. More

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Great to deal with. Very up front about vehicles and what they are doing. They also keep you updated on time frames for work being done. Staff is super friendly - but no Very up front about vehicles and what they are doing. They also keep you updated on time frames for work being done. Staff is super friendly - but not fake friendly. Keep up the good work. More

by eileeneustice Verified Customer Verified Customer

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My recent service visit to W&L Subaru was a wonderful experience. I was quickly greeted in the state of the art service lane by W&L Subaru Service Manager Roy Beck. I was offered a courtesy vehicle but I experience. I was quickly greeted in the state of the art service lane by W&L Subaru Service Manager Roy Beck. I was offered a courtesy vehicle but I wanted to stay and check out the facility. Our Subaru Crosstrek was immediately taken back to the service center while I retired to the clean comfortable waiting area. I enjoyed a delicious cup of Bason Coffee while sharing Subaru stories with the other service customers. The waiting area is well stocked with complimentary refreshments. It’s a very pleasant place to get Genuine Subaru maintenance and repairs. They even have a separate secure play area for young children. The W&L Subaru dealership is beautifully decorated for Christmas. I especially liked the lighted polar bear! My service advisor Owen Long kept me updated throughout the service process via text messages and even sent me a link to a video of our Subaru being worked on. While our Crosstrek “Little Blackie” was getting expert care, there was time for checking out the showroom. There are so many exciting new Subaru vehicles available to choose from for buyers who are taking advantage of The Subaru Share The Love Event which is happening now. Within no time, Owen Long presented a comprehensive report for our newly serviced and courtesy washed Subaru. The professional team at W&L Subaru always exceeds our expectations! We are now ready to drive with confidence throughout the winter months. Thank you W&L Subaru! More

by Terence Weston Gill Verified Customer Verified Customer

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Very easy to deal with. Excellent staff. The salesman, the paper work person, and the young man who explained all the car's features were all terrific. Excellent staff. The salesman, the paper work person, and the young man who explained all the car's features were all terrific. More

by crathmell Verified Customer Verified Customer

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