Roy Beck
Roy Beck at W&L Subaru

Roy Beck

Service Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.7
1,171 Reviews
4.7

1,171 Reviews

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1171 Reviews of Roy Beck

May 05, 2026

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Employee Rating

Well I had my car down there several times for the check engine light coming on and they keep turning it off and telling me they can't find the problem to take it back and drive it to the lake comes on and More

by Sharon00
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Recommend Dealer
No

Other Employees Tagged: Pete Picciurro

May 06, 2026

W&L Subaru responded

Thank you for your feedback, Sharon. We are eager to determine what is causing your check engine lights to come on, and we apologize that we have not yet been successful in tracking your issue down. When it happens again, we will once again try everything we can to get it figured out. Have a great day.

May 01, 2026

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The Service Department staffers are all very professional. I rely on W&L Subaru’s expertise, experience and knowledge. They serve up excellent service with courtesy and attention to the last det More

by Terence Weston Gill
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Recommend Dealer
Yes
May 01, 2026

W&L Subaru responded

Thank you so much for taking the time to share your feedback with us! We truly appreciate your business! Have a great day!

April 30, 2026

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The people at W/L Subaru we’re very helpful and talking with us and explaining everything about the car the performance of the car and where we can bring it when we have service Mindy is very pleased with More

by Kenneth Fisher
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Recommend Dealer
Yes
Apr 30, 2026

W&L Subaru responded

We are delighted to hear that you had a 5-star experience in service! Have a great day!

April 25, 2026

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Very smooth and pleasant experience from drop off to pickup. Thank you for taking such good care of my old car. More

by jeff@bloomu.edu
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Recommend Dealer
Yes
Apr 27, 2026

W&L Subaru responded

It is our pleasure helping with your vehicle's maintenance! If you need anything at all just let us know!

April 15, 2026

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Great service and was always kept alert what was going on with our car service. Even after we picked up our vehicle we were asked how it was working for us and if we were satisfied. More

by clarklong
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Recommend Dealer
Yes

Other Employees Tagged: Matt Gilbert

Apr 16, 2026

W&L Subaru responded

Thank you so much for the 5-star review!

March 28, 2026

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Employee Rating

Best dealer ever This dealership will always treat you as a person and not a number let's face it relationships are built on trust More

by adamwjones
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

Mar 30, 2026

W&L Subaru responded

Thank you so much! We are glad to have earned your trust!

March 27, 2026

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Employee Rating

Matt and the staff were prompt, courteous, and kept in touch with me about the status of my car. You have a very capable staff More

by dmrgreco
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Recommend Dealer
Yes
Mar 30, 2026

W&L Subaru responded

We appreciate your feedback and look forward to your next visit!

March 26, 2026

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Friendly, helpful, well-organized. Comfortable waiting area. Very good loaner policy. A pleasure to do business with. More

by sevenspires
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Recommend Dealer
Yes
Mar 30, 2026

W&L Subaru responded

Thank you so much for reviewing and rating our dealership!

March 14, 2026

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Had in warranty work done. Very friendly and helpful. Provided a loaner vehicle at no charge. Work was done in a timely manner. More

by stmohry
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keayon Williams

Mar 17, 2026

W&L Subaru responded

Thank you so much for sharing your feedback! We appreciate your business!

March 03, 2026

Dealership Rating
Employee Rating

Excellent service as usual. Sales person polite and great guy. Video on car repairs fine idea. More

by holliman
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Recommend Dealer
Yes
Mar 05, 2026

W&L Subaru responded

Thank you for your thoughtful review! We look forward to helping you during your next visit!

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