Roy Beck | Page 116

Routine oil change; Routine, but like the added multi-point check-up done to my vehicle. Keeps me assured that everything is okay. A little extra goes a long way. Routine, but like the added multi-point check-up done to my vehicle. Keeps me assured that everything is okay. A little extra goes a long way. More

by babe003 Verified Customer Verified Customer

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Fast respond time, helpful employees Any time I email or call to talk to someone about my car whether it is just a simple question or a maintenance scheduling concern the employees are ve Any time I email or call to talk to someone about my car whether it is just a simple question or a maintenance scheduling concern the employees are very helpful, never had a problem with anything in the two years of leasing my 17 Impreza, looking forward to continued business in the future for my next car More

by DANIELLE.NEUMEISTER Verified Customer Verified Customer

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Top notch in everything they do! Service is priced fair and I liked the coupons they emailed to me! Service was done in a timely manner, and they explain every in everything they do! Service is priced fair and I liked the coupons they emailed to me! Service was done in a timely manner, and they explain everything that needed to be completed, or if it could wait until the next service. More

by Ms. G Verified Customer Verified Customer

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Incredible customer service Our Subaru is 14 years old so needed some TLC. They treated us with incredible overall customer service. When they missed something, Roy Beck went ab Our Subaru is 14 years old so needed some TLC. They treated us with incredible overall customer service. When they missed something, Roy Beck went above and beyond to take care of us (he was amazing!) While we spent a lot of money (again, multiple repairs) and it took multiple trips, I have been satisfied with how well they took care of us! Thank you!! More

by EMHAUSS Verified Customer Verified Customer

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Excellent service Recently had a wonderful customer service experience. We went for our crosstrek’s state inspection and upgrade for the audio system, did an awesome jo Recently had a wonderful customer service experience. We went for our crosstrek’s state inspection and upgrade for the audio system, did an awesome job. And we asked service staff if they could help us clean the mats in the car and they did it without hesitation. Also waiting area offers beverages, snacks, magazines to read which makes the wait easy and worth it. Service staff did an excellent job. Will surely recommend W&L subaru to my friends. Thanks More

by aevrylleegrace Verified Customer Verified Customer

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Courteous, efficient! I had an airbag replaced and I had asked for a loaner. No hesitation at all. The W&L folkes did a great job and I was back in my car in a couple of h I had an airbag replaced and I had asked for a loaner. No hesitation at all. The W&L folkes did a great job and I was back in my car in a couple of hours. Thanks all! More

by John S Verified Customer Verified Customer

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Great Service and Great Visit I have never been in a business quite like W&L Subaru. All of the employees are courteous and friendly. They seem to love their jobs! It is alway I have never been in a business quite like W&L Subaru. All of the employees are courteous and friendly. They seem to love their jobs! It is always a pleasurable experience at W&L. Thank you for taking good care of my car and special thanks for your courteous and professional interactions with me. More

by CLAMPART Verified Customer Verified Customer

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Prompt, thorough, and accommodating Earlier this week, I discovered a problem with my 2013 Subaru Forrester--just as I was about to head out of town. I called W&L and explained my dilem Earlier this week, I discovered a problem with my 2013 Subaru Forrester--just as I was about to head out of town. I called W&L and explained my dilemma. Twenty minutes later, I was at the dealership where they promised to fit me in as quickly as possible so that I could get on the road. Just over a half hour later, I drove out with my problem fixed--along with a few others that were discovered during the routine inspection service. The service staff at W&L is not just polite and friendly, but also goes more than the extra mile in helping customers like me -- folks in a pinch! I am both very grateful and very impressed with every aspect of the quality of service at W&L. I've bought two Subarus from W&L and when I get around to a third, I'm sure I'll find it there as well. More

by fdanieldavis Verified Customer Verified Customer

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purchase new car Sales people are all very friendly and knowledgeable. After purchase they take the time to fully explain the new technology on the car as well as all Sales people are all very friendly and knowledgeable. After purchase they take the time to fully explain the new technology on the car as well as all changes from our previous one. This is the 3rd Subaru we have owned, all purchased from W & L, and are very satisfied with the dealership, as well as the cars we've had. Service has also been an outstanding feature. More

by jtd980 Verified Customer Verified Customer

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Excellent customer service My service appointment was done in a timely fashion and I had excellent customer service. I would highly recommend this dealership to people I know My service appointment was done in a timely fashion and I had excellent customer service. I would highly recommend this dealership to people I know More

by Kate Verified Customer Verified Customer

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