Roy Beck
Roy Beck at W&L Subaru

Roy Beck | Page 116

Service Manager

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.7
1,201 Reviews
4.7

1,201 Reviews

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1201 Reviews of Roy Beck

May 23, 2019

Dealership Rating
Employee Rating

I had recalls to be serviced. Everyone is so kind and the service was awesome. They even cleaned my car outside which I appreciated very much! Thank you all for everything! More

by kreamershirley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cliff Clymer, Kris Little

May 23, 2019

W&L Subaru responded

Hi, and thank you for taking the time to review our service department! We are very happy you liked the free car wash, and we look forward to seeing you again!

May 22, 2019

Dealership Rating
Employee Rating

Excellent customer service The staff at the service center are extremely knowledgeable, professional, and customer oriented. They are very helpful and go out of their way to ens More

by docginnik365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 23, 2019

W&L Subaru responded

Thank you for the review and rating! Have a great day!

May 17, 2019

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Employee Rating

Fantastic Customer Service! After switching back to our summer wheels and tires on my wife’s 2015 WRX, the TPMS light was on the dash. I called W&L one afternoon and Diane told m More

by Matt Scicchitano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cliff Clymer, Diane Eister

May 17, 2019

W&L Subaru responded

Hi Matt, good to hear from you as always! Thanks for the review!!

May 10, 2019

Dealership Rating
Employee Rating

EyeSight Recalibration Once again, in my recent relationship with W&L, they exceeded expectation! The staff is warm and welcoming and addressed my recalibration after a new More

by weetsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cliff Clymer, Kris Little

May 10, 2019

W&L Subaru responded

Thank you so much for the review and rating! I am proud that we consistently exceed your expectations. We appreciate you making such a long trip to see us ... on your next visit, please make sure you grab one of our many free beverages from the customer lounge for your trip home! Thanks again!

May 10, 2019

Dealership Rating

better service if you stay with your car i make an appointment but since i dropped off my car they did not even look at it till 2 hours later and that was after I contacted them regarding the More

by BLH22_
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 10, 2019

W&L Subaru responded

Thank you for the feedback, and I apologize if your experience did not meet your expectations. If there is anything I can do to turn your experience around, please feel free to give me (Rob) a call at 570.473.3432. I'm here to help in any way I can. Thanks again, and have a great day!

May 05, 2019

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Employee Rating

Another perfect service visit! Never any issues at W&L. They got my car right in, the service tech pointed out a few things that may need attention down the road, and they honored m More

by Matt Scicchitano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Little, Steve and Nick in parts and Margie at the check-out counter

April 22, 2019

Dealership Rating
Employee Rating

Maintenance Superb service. Scheduling was efficient and convenient. Very satisfied with the oil change, tire rotation, general check for my subaru crosstrek. Wai More

by aevrylleegrace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Donna Gallo, Dale Long , Cliff Clymer, Kris Little, Tasha Troutman

April 18, 2019

Dealership Rating
Employee Rating

Friendly staff. Quick service. They have a nice quiet waiting area, with everything you need while you wait. Can never go wrong with W&L Subaru! More

by shaunscampbell41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Perles , Cliff Clymer

April 09, 2019

Dealership Rating
Employee Rating

Great Customer Service, Professional Friendly Staff! I just moved to the Area, Brought my Outback in for service and PA inspection. W&L's Service Team made me feel like I was their most important client! More

by MSz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kris Little, And Danny Bottiger gets 5 Stars too!!!

April 08, 2019

Dealership Rating
Employee Rating

Routine oil change; Routine, but like the added multi-point check-up done to my vehicle. Keeps me assured that everything is okay. A little extra goes a long way. More

by babe003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cliff Clymer, Dan

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