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Roy Hassan
Roy Hassan at Ideal Hyundai Buick GMC
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Roy Hassan | Page 2

Sales & Leasing Consultant

Ideal Hyundai Buick GMC

5871 Urbana Pike
Frederick, MD 21704

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4.9
111 Reviews
4.9

111 Reviews

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111 Reviews of Roy Hassan

February 15, 2024

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Great deal! Great people. Roy was amazing and had the car ready to go. He was very patient and easy to access and answer a few questions even after I drove off t More

by kg22
Recommend Dealer
Yes

Other Employees Tagged: Dom Young , Shawn Hashemi

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Feb 16, 2024

Ideal Hyundai Buick GMC responded

First and foremost thank you so much for leaving this fantastic review! At Ideal Buick GMC Hyundai, our team will do whatever it takes to make sure our guests get the best deal. We hope you are continuing to enjoy your new vehicle and can't wait to see you again soon! Sincerely, The Ideal Buick GMC Hyundai Team

February 13, 2024

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My experience with Ideal Hyundai was great. Roy was especially wonderful. He was very patient with me. I am recently widowed, and I was unsure what vehicle I wanted to buy. He did not pressure More

by pegboard118
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Soleiman Muskitta , James Higgins

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Feb 15, 2024

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Ideal Buick GMC Hyundai Team

January 19, 2024

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Roy and the team were absolutely fabulous when it came to helping me lease a new Tucson. Everything was so easy - I've never been taken care of so well! Roy helped me find a car that had all the features and More

by SAMANTHA HADDAD
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo, Dom Young, Shahzad Kalyar

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Jan 22, 2024

Ideal Hyundai Buick GMC responded

Thanks for this awesome review, Samantha! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Ideal Buick GMC Hyundai Team

January 09, 2024

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I found every member of the Ideal team to be thorough, professional, responsive, friendly and most helpful. More

by SIMONS0
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Recommend Dealer
Yes
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Jan 10, 2024

Ideal Hyundai Buick GMC responded

Wow, your kind words took our breath away, Simon! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Ideal Buick GMC Hyundai Team

January 07, 2024

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Buying experience was very good. Roy Hassan was knowledgeable, personable and just fun to deal with! More

by JAMESMWILLARD
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hashemi

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Jan 09, 2024

Ideal Hyundai Buick GMC responded

James, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Roy treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, The Ideal Buick GMC Hyundai Team

December 30, 2023

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What a fantastic experience! Roy was amazing and Walter made sure we had everything we needed. The customer service at Ideal was incredible. More

by weisspatti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Walter Siguenza, Soleiman Muskitta

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Jan 02, 2024

Ideal Hyundai Buick GMC responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Ideal Buick GMC Hyundai Team

December 29, 2023

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Wonderful experience- In fact, we have purchased 4 vehicles from this dealership in the last 20 years! More

by ba_miller
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Salcedo, Dom Young

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Dec 30, 2023

Ideal Hyundai Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Ideal Buick GMC Hyundai Team

December 27, 2023

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Great experience. Roy was outstanding on getting me in the vehicle I wanted. Great customer service staff very friendly and accommodating. More

by harleygirl11865
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Recommend Dealer
Yes
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Dec 28, 2023

Ideal Hyundai Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that Roy got you into the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Ideal Buick GMC Hyundai Team

December 27, 2023

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Everyone was great from the salesperson through the finance dept. All were really good people. More

by jprice47_1
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dom Young, Abhimanyu Mishra, Shahzad Kalyar, Ralph Johnston, Gary Barber, Robert Benson, Parrish Francis , Kevin Caswell

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Dec 28, 2023

Ideal Hyundai Buick GMC responded

At Ideal Buick GMC Hyundai, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Ideal Buick GMC Hyundai Team

December 21, 2023

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Roy was great to work with. He was able to provide us with the best value and the right vehicle for our needs. More

by msardocpa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Walter Siguenza, Bill Duque , Shawn Hashemi

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Dec 22, 2023

Ideal Hyundai Buick GMC responded

We really appreciate you taking the time to leave us this feedback! We’re so happy to hear that our team was able to find you the perfect deal to fit your needs. Ideal Buick GMC Hyundai looks forward to seeing you again for your next service appointment! Sincerely, The Ideal Buick GMC Hyundai Team

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