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Roy Sletterink
Refer Me
91 Reviews
Dealership Experience
14 yrs, 3 mos
Industry Experience
39 yrs, 1 mo
91 Reviews
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91 Reviews of Roy Sletterink
March 23, 2016
Service and has always been FANTASTIC! Kelly service and sales experience Catch IT! There is nothing like it personal always a smile and a nice cup of coffee and comfortable waiting Kelly service and sales experience Catch IT! There is nothing like it personal always a smile and a nice cup of coffee and comfortable waiting room More
by SEANCANTY22
Verified CustomerOther Employees Tagged: Roy Rosa, Ryan Ferguson, Ben Mitchell , Jenn Bautista, Chuck Funk, Mike Sullivan, Jack Tutty
Helpful 
February 01, 2016
Great Experience Roy is professional, knowledgeable and efficient. He returned calls, answered my questions and keep me updated on the status of my repair. The price q Roy is professional, knowledgeable and efficient. He returned calls, answered my questions and keep me updated on the status of my repair. The price quoted was what I paid and the car was ready in the stated time. I also use a Nissan dealer in Florida and the service does not compare to Kelly and the staff. More
by MLTRANOS
January 28, 2016
Great Service! They definitely made it easy! We drop the car off and ask to be called and was ready, next day we're called. Car working in perfect condition again! They definitely made it easy! We drop the car off and ask to be called and was ready, next day we're called. Car working in perfect condition again! No, we didn't pay a dime, was still under de warranty and they honor that. More
by PRISALVES
Other Employees Tagged: Adriano Carlo
January 28, 2016
Awful communication. I have to say my last experience here at Kelly Nissan was awful. My car got towed to this location at 9:30am because my car was not starting. 2pm late I have to say my last experience here at Kelly Nissan was awful. My car got towed to this location at 9:30am because my car was not starting. 2pm later that day and I hadn't received a call or any information in regards to my car so I decided to call. When I did call Roy in service had told me my car was no where in their location?!?!?! So why didn't I get a call earlier telling me that? Was I not important because I had no appointment ? Turned out car was sitting in their used car lot the whole time. After several calls to the towing company and going back and forth with Roy which always told me he would call me back as soon as he had info and never called me back!! It was I who kept calling him. I asked to speak to a manger and was told he would give me a call and never did. Wanted to explain to him/her about my horrible Expiernce. I would t recommend this dealership to anyone. Unfortunately this is the closest to me. I guess my real disappointment was getting told over and over again that my car wasn't at Kelly Nissan when it actually was there! I went crazy wondering where my car had gotten towed too. Poor poor communication! I did all the calling back! It wasn't like Roy didn't have any information because he sure did! every time I had to give him a call back he had new info that he should have shared with me and failed to do so. More
by BRENDAEG2890
January 21, 2016
Professional and welcoming Service was prompt, professional, and courteous, all for a great value. I feel welcome and respected as a customer and will return to Kelly Nissan for Service was prompt, professional, and courteous, all for a great value. I feel welcome and respected as a customer and will return to Kelly Nissan for all my service needs, especially after disappointing experiences at a non-dealer shop. It is very easy to schedule an appointment. The waiting area is clean, spacious, and comfortable. More
by casey
January 19, 2016
Above and Beyond, as always Came in for routine service. Had a problem with Nissan Connect services. Adriano Carlo worked with me as though he were selling me the car. He spen Came in for routine service. Had a problem with Nissan Connect services. Adriano Carlo worked with me as though he were selling me the car. He spent far more time and energy than I had expected him to. Will seek him out for next purchase. More
by Boston Dentist
Other Employees Tagged: Ryan Ferguson , Adriano Carlo, Cavan Dunn
January 18, 2016
excellent handling of comples electrical failures Roy, as always, intervenes swiftly and takes care of routine as well as unexpected maintenance issues. Many thanks for your professionalism! Highly r Roy, as always, intervenes swiftly and takes care of routine as well as unexpected maintenance issues. Many thanks for your professionalism! Highly recommend this Nissan service center. More
by MENTOR92
January 17, 2016
Oil Change Roy Slettering help us in the sevice dept., we did not have and appt. He answered all our question and had us out in a timely manner. Roy Slettering help us in the sevice dept., we did not have and appt. He answered all our question and had us out in a timely manner. More
by LPERULLO
January 15, 2016
Oil change, cabin filter change, new inspection sticker Love service dept. Roy helped me this time. Jack Tutty my longtime fav- always friendly, upbeat! Reception/payment staff organized. People @ entry Love service dept. Roy helped me this time. Jack Tutty my longtime fav- always friendly, upbeat! Reception/payment staff organized. People @ entry bay awesome too! More
by PAM2
Other Employees Tagged: Susan DiStefano, Yaritza Lopez, Jack Tutty
January 14, 2016
Kelley Nissan is great The service department handle all my service issues in a timely manner. Roy kept me up to date on the status of the vehicle and I was able to pick up The service department handle all my service issues in a timely manner. Roy kept me up to date on the status of the vehicle and I was able to pick up the car the same day. More
by CRAFFEYCPA
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