Ruben Bustos | Page 7

Over treatment and waite time For the first time visitung the dealeeship for service. Ieas welcomely treated and was given direcruons and wxpectatiins. With out an appointmen my ve For the first time visitung the dealeeship for service. Ieas welcomely treated and was given direcruons and wxpectatiins. With out an appointmen my vehicle was serviced. . I will recommend dealer for service. For an oil change and tire rotation i believe the wait as a little longer than expected but service was good More

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Ruben is an excellent service advisor. Excellent knowledge, Ruben is one of the best advisors I have dealt with. Knowledgable, excellent people skills, great follow thru. He is a pleasure to work with. Ruben is one of the best advisors I have dealt with. Knowledgable, excellent people skills, great follow thru. He is a pleasure to work with. More

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Amazing customer experience. Mr Tom Hakimi and Mr Robert Lamar were amazing with the whole sales process. They made it easy and pleasurable from beginning to end. I can’t thank Mr Tom Hakimi and Mr Robert Lamar were amazing with the whole sales process. They made it easy and pleasurable from beginning to end. I can’t thank them enough for all their help and the amazing experience I received at Lexus of Melbourne. I would also would like to extend my appreciation for all the help received from Mr Crockett and Jaime Coates at service. Fantastic team. More

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Great customer service I bought my Lexus here some time ago. The service is great and I have no surprises when I pick-up my car, I receive great communication about my car s I bought my Lexus here some time ago. The service is great and I have no surprises when I pick-up my car, I receive great communication about my car service status and the car is ready when promised. More

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2019 RX 350 This is my fourth Lexus, all from Lexus of Melbourne. I am extremely impressed with all aspects of this dealership and the staff. I truly appreciate t This is my fourth Lexus, all from Lexus of Melbourne. I am extremely impressed with all aspects of this dealership and the staff. I truly appreciate the effort of Rob Lamar to get me into my new 2019 RX 350. Rob made the process exceptionally easy from finding me the color and options I wanted, earmarking the incoming car for me and getting me an exceptional deal! When I picked up the car Rob went through all the features and made sure I understood. Thanks Lexus of Melbourne for your service through my past three vehicles. I truly look forward to continuing my experience with you!! More

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A very,very professional dealership. My experience with Lexus of Melbourne and Rob LaMarr in particular has been outstanding. The process was fair, honest, and very efficient - unlike the My experience with Lexus of Melbourne and Rob LaMarr in particular has been outstanding. The process was fair, honest, and very efficient - unlike the experiences I’ve had with other dealerships and sales people over the years. I would highly recommend Rob to anyone looking to buy a Lexus or even to learn about them We traded in a vehicle that we bought used from Rob 6 years ago, and he has kept in contact over the years. The Service department (especially Ruben Bustos and his predecessor) has also been great to us. This is truly a 5 star operation. More

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Smooth I’ve been with Shaun for a couple Lexus purchases and he is awesome to work with. It was a smooth transaction and I Love My LS460!! I’ve been with Shaun for a couple Lexus purchases and he is awesome to work with. It was a smooth transaction and I Love My LS460!! More

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Outstanding Service! We love Lexus of Melbourne! The service is absolutely outstanding! We purchased our first Lexus vehicle at Lexus of Melbourne after having horrible We love Lexus of Melbourne! The service is absolutely outstanding! We purchased our first Lexus vehicle at Lexus of Melbourne after having horrible experiences at 2 other brand dealerships previously. Because of the vehicle satisfaction and the outstanding service we've received at Lexus of Melbourne, we've purchased 3 other Lexus vehicles since then. We would like to give a special "shout out" to Ruben Bustos and Carl (mechanic). They go way out of their way to make sure each and every service visit is a positive experience. Lexus of Melbourne is very lucky to have them! They truly are the reason we keep coming back! More

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Customer service Everyone is friendly and helpful. Have a question, they’ll find your answer. We’ve purchased a second car from this dealership and the service departm Everyone is friendly and helpful. Have a question, they’ll find your answer. We’ve purchased a second car from this dealership and the service department is great too. Keith was very helpful and informative. Nicole makes paperwork as painless as possible. More

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High quality staff and service I have been having service done at this dealership for 14 years. They are honest and excellent as well as very accommodating and friendly. I returned I have been having service done at this dealership for 14 years. They are honest and excellent as well as very accommodating and friendly. I returned to buy another Lexus so I will be continuing my patronage. More

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