Dealership Experience
9 yrs, 1 mo
Industry Experience
17 yrs, 8 mos
Specialties & Trainings
LEXUS MASTER CERTIFIED
104 Reviews
Write a Review104 Reviews of Ruben Bustos
December 01, 2018
Excellent service My service was scheduled for 10 am, I arrived early and was greeted immediately and had a wonderful experience. RUBEN texted me when the car was read My service was scheduled for 10 am, I arrived early and was greeted immediately and had a wonderful experience. RUBEN texted me when the car was ready for pickup. Very very happy with w/Lexus. More
November 17, 2018
our new 2018 RX450H Must admit, at first, buying our new RX450H started out shaky, (the salesman left after our first day shopping) but Shane Singer turn it around. He ha Must admit, at first, buying our new RX450H started out shaky, (the salesman left after our first day shopping) but Shane Singer turn it around. He had us check out 3 different RX450H and when we decided, negotiations were smooth and easy. More
Other Employees Tagged: Shane Singer
November 15, 2018
Excellent service as always Ruben is my service manager and I took my 18 lease RX 350 in for 6 month service and Ruben was able to squeeze me in on a Saturday. Took it home and Ruben is my service manager and I took my 18 lease RX 350 in for 6 month service and Ruben was able to squeeze me in on a Saturday. Took it home and noticed a vibration in the tires and took it back, they spent 2 hours balancing and adjusting them so now my RX rides even better than when I first got her in April. Thank you Ruben! You folks rock! More
November 06, 2018
Best customer service We have been buying Lexus for at least 15 years and we are so impressed with Rob LaMarr and Ruben Bustos that we would not go anywhere else. I’ve trie We have been buying Lexus for at least 15 years and we are so impressed with Rob LaMarr and Ruben Bustos that we would not go anywhere else. I’ve tried others dealers to just see how we were treated and was very disturbed by their lack of good customer service. Thank you Lexus of Melbourne and the ONLY problem is the distance we have to travel as we live Vero Beach. More
Other Employees Tagged: Robert LaMarr
November 02, 2018
Very friendly and caring dealership with excellent service. I was able to schedule an appointment for service quickly and not wait two weeks or longer to bring the car in. I was also able to get a loaner so I I was able to schedule an appointment for service quickly and not wait two weeks or longer to bring the car in. I was also able to get a loaner so I didn’t have to sit all day in the waiting room. I have serviced both my cars at the dealership for years and all repairs and service have been done timely with no need to return for further repairs or service. Have always had a great experience at this dealership. More
October 23, 2018
Ruben is great Ruben is a total professional. He is extremely courteous and helpful. He is very knowledgeable about the automobiles and takes time to explain any car Ruben is a total professional. He is extremely courteous and helpful. He is very knowledgeable about the automobiles and takes time to explain any cares or concerns. More
October 13, 2018
Always great service! The Lexus of Melbourne dealership is by far the best we have ever experienced. From calling in to make an appointment, to the white glove service by The Lexus of Melbourne dealership is by far the best we have ever experienced. From calling in to make an appointment, to the white glove service by Ruben and everyone else we interact with, it is always a pleasure. Never a disappointment. Keep up the fantastic job!👍🏻👏🏻 More
October 06, 2018
New Car Lexus of Melbourne and Shane Singer made buying a car a nearly painless experience! We were treated respectfully and all our questions and concerns w Lexus of Melbourne and Shane Singer made buying a car a nearly painless experience! We were treated respectfully and all our questions and concerns were addressed. More
Other Employees Tagged: Shane Singer
September 29, 2018
Service Center I dropped off my "Zippity doo" for a service call and Ruben was professional and timely. He called me when my car was finished and then was kind enou I dropped off my "Zippity doo" for a service call and Ruben was professional and timely. He called me when my car was finished and then was kind enough to have it delivered to my workplace. More
Other Employees Tagged: The kind gentleman who delivered my car. Roger perhaps?
September 29, 2018
Oh no flat tire! Thank you Ruben for the fast and courteous service getting my tire fixed and me back on the road! You are the best! Look forward to our next service Thank you Ruben for the fast and courteous service getting my tire fixed and me back on the road! You are the best! Look forward to our next service date! More

