Ruben Bustos
Ruben Bustos at Lexus of Melbourne

Ruben Bustos | Page 9

SERVICE DIRECTOR

Lexus of Melbourne

6927 Bromley Drive
Viera, FL 32940

Contact Me
not yet
rated
104 Reviews

Dealership Experience

9 yrs, 4 mos

Industry Experience

17 yrs, 11 mos

Specialties & Trainings

LEXUS MASTER CERTIFIED

not yet
rated

104 Reviews

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104 Reviews of Ruben Bustos

September 28, 2018

Dealership Rating
Employee Rating

Lexus Service I worked with Rubin and the experience was exactly what I have experienced each time at this Lexus dealership. I did get a loaner car and was car was More

by ssesoft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 11, 2018

Lexus of Melbourne responded

Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2018

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Service with great recommendations I needs some items service and received great information to make my decisions. The detailed services provided along with the recommendation was ver More

by Reneeka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2018

Lexus of Melbourne responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Lexus of Melbourne. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

September 21, 2018

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It doesn't get any better! I've had my RX 350 for almost 4 years and have NEVER had a bad experience with the professionalism, knowledge, and service that I am provided at this More

by LF50*
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2018

Lexus of Melbourne responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Lexus of Melbourne. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

September 21, 2018

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Employee Rating

35,000 check up In out in a little over an hour. While there I reviewed my options for a new lease or purchase. With Alex. Will return Tuesday with my second vehicle More

by Triplet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Colón

Sep 23, 2018

Lexus of Melbourne responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out! Take care!

September 19, 2018

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Excellent professional service I was greeted immediately and the service plan on my Lexus was explained to me by Ruben. He followed up with a call on what they found and the cos More

by Loustep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elisa Falcon

Sep 21, 2018

Lexus of Melbourne responded

Hello, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2018

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GREAT The reason I take my car to your dealership is because when you spend as much I did for my car .I want some one who knows what they are looking at. More

by Newyorkyankee7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 19, 2018

Lexus of Melbourne responded

It means a lot to us to have earned your trust in our team. Thanks for choosing Lexus of Melbourne for your automotive needs!

September 14, 2018

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Employee Rating

Always a great experience Professional, knowledgeable personnel, spotless service Center bays, friendly atmosphere , great place! I have owned Lexus brand since 2004,and have a More

by LexusRX350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl

Sep 19, 2018

Lexus of Melbourne responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Melbourne. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 11, 2018

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The BEST The best Lexus Dealership, I’ve been to, travelled a lot and used at least 8 different dealerships, Melbourne is the BEST. So happy I found you. Th More

by Cargirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Green , Nicole DeVos

Sep 14, 2018

Lexus of Melbourne responded

Hello, thank you for sharing your wonderful experience! If you're ever in need of more help, please let us know! Take care!

August 31, 2018

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Best ever! Ruben is the best! He's goes above and beyond each and every time my car needs service. Last year, when I brought my car in for service, he informed m More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2018

Lexus of Melbourne responded

Thank you for sharing your response to Ruben's outstanding customer service!  Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2018

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routine 6 month check up Rubin makes me feel like a king, he goes way beyond what would of be expective and always makes us feel great even when there is a car problem More

by jjay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 28, 2018

Lexus of Melbourne responded

We are so pleased that we were able to exceed your expectations and that you enjoyed your time here at Lexus of Melbourne. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again!