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Ruben Matos
Ruben Matos at Universal Nissan

Ruben Matos

Finance Manager

Universal Nissan

12785 South Orange Blossom Trail,
Orlando, FL 32837

Contact Me
4.7
76 Reviews

Dealership Experience

10 yrs, 5 mos

Industry Experience

10 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.7

76 Reviews

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76 Reviews of Ruben Matos

February 28, 2026

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Employee Rating

Great service and excellent customer care! Very professional, helpful, and made the whole process easy. Highly recommend! More

by CLAUDIA V
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Recommend Dealer
Yes
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Mar 10, 2026

Universal Nissan responded

Claudia, Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! It was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

February 19, 2026

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Everyone is so friendly and knowledgeable. We were totally satisfied with how everything went so smoothly. More

by saheedadam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deya Oumallal, Juan Crespo, Andy Santana

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Feb 20, 2026

Universal Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you! We are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 29, 2025

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Thanks to Raul Ruiz, I got my new 2026 Rogue! He guided us and helped us throughout the whole process. He made it easy and he was very professional. This is our 4th vehicle with Universal Nissan. More

by Nilsa Gonzalez
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Raul Ruiz

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Dec 29, 2025

Universal Nissan responded

Customer satisfaction is our #1 priority and we're so glad we could give you a great experience! We hope you love your new car! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

December 23, 2025

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Luis did a phenomenal job and went above and beyond to help us find what we were looking for More

by EDUARDO_G87
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Luis Garcia, Juan Espinal

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Dec 23, 2025

Universal Nissan responded

Eduardo, thank you for taking the time to provide our team at Universal Nissan with a five-star review! Congratulations on the purchase, We appreciate your business! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 20, 2025

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This was my second time working with Chris Oliva he was patient, listened to what I needed, and helped me find the perfect vehicle for my family. Moreover he’s very knowledgeable, professional, and genuine More

by Sheran Cacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Oliva , Genesis Alvarado

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Nov 26, 2025

Universal Nissan responded

Sheran, we’re so glad to hear you had a fantastic experience at Universal Nissan. Customer satisfaction is at the heart of everything we do, and it’s wonderful to know that Chris made a positive impact on your visit. Thanks for sharing your feedback! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

November 19, 2025

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Second car I purchased with Chris, always a great experience. Professional, personable, and friendly. 10 out 10 experience. More

by Lyanncacho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Oliva, Richard Harris , Genesis Alvarado

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Nov 26, 2025

Universal Nissan responded

Here at Universal Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

October 25, 2025

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Employee Rating

Super. . muchos anos comprando en nissan me siento muy satisfecha.. gracias son un gran eauipo de ventas..🤓😎 More

by DAILANAGIL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Espinal, Raul Ruiz

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Oct 28, 2025

Universal Nissan responded

Thank you for taking the time to provide our team at Universal Nissan with a five-star review! Congratulations on the purchase, We appreciate your business! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

September 16, 2025

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Employee Rating

Very professional always willing to make a deal that makes you happy & comfortable. Friendly environment More

by eliecheverry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Deya Oumallal, Keith Priestley, Eliab Sterling

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Sep 16, 2025

Universal Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Universal Nissan! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 23, 2025

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Employee Rating

Javon was taking to long to close the deal. I was thinking he got lost. More

by MLOU1219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Javon Ferguson

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Aug 24, 2025

Universal Nissan responded

Thanks for sharing your thoughts about your experience with Universal Nissan. We appreciate your business and hope to see you again soon! Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

August 04, 2025

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Employee Rating

Juan offered great service. We did not feel pressured at all to buy and that makes a difference. More

by wilfredo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Espinal

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Aug 04, 2025

Universal Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Universal Nissan. Truly the better place to buy Gina Nava Reputation Manager gnava@universalnissan.com

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