Rudi Rudisill | Page 14

Awesome ... Quick ... Painless!! Never in all of my years of car buying have I enjoyed the process from beginning to end as much as I enjoyed the experience at Paramount VW in Hickory Never in all of my years of car buying have I enjoyed the process from beginning to end as much as I enjoyed the experience at Paramount VW in Hickory. Parker, Josh and Rudi made it so easy!! I'm telling everyone ... More

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First Time Buyer My credit isn't the greatest in the world, which anywhere else they would've just told me try somewhere else. But they didn't the sales team at Paramo My credit isn't the greatest in the world, which anywhere else they would've just told me try somewhere else. But they didn't the sales team at Paramount VW did everything and called everyone they knew to get me in a car. Thanks to them I'm in a car that I love with a reasonable monthly payment. I personally recommend that if your looking for a car to look no further than Paramount VW. Ask for Colton. He won't disappoint. More

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Great Experience The staff at Paramount VW are very professional. This is my fifth volkswagon with this dealership and this was best experience by far. This is a staf The staff at Paramount VW are very professional. This is my fifth volkswagon with this dealership and this was best experience by far. This is a staff that remembers you and treats you like family. I will return and recommend them to everyone. Thank you Colton for all your help and knowledge even after the sale!!! Ashley More

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I've had better This dealer did several things that I like. The negotiated a red car for me and I agreed to the sale via email and they said they would have it ready This dealer did several things that I like. The negotiated a red car for me and I agreed to the sale via email and they said they would have it ready for me that day. I showed up and found out they sold the red car the day before. I think I should have been notified before I got there. I did all the extra stuff I could to speed up the payment process and I wanted the papers ready for me to sign when I got there. Instead, I spend almost 3.5 hours waiting. I was told the replacement car I choose had mud flaps which was part of the negotiation. After the sale, they said they needed to install them. I didn't care for them to begin with and I would have negotiated differently if I knew they were not already on the car. I was unaware that this car had the technology package. I didn't even know I had a camera until I left the dealer and backed up. I knew it had navigation but I don't think the packages on this car were defined to me very well. I did not like the 300+ miles already on my are and someone else's phone already connected to my new car. The detailing could have been better, the inside windows had dried wets spots all over the front and back windshield, making it hard to see at night. I did not like that I talked about the warranty coverage and when I went to sign papers with finance it changed. It took me several days to decide that I wanted to purchase this car. I received several emails and several phone calls from the dealer in one day. I think that was a bit too much. I think one call or one email would have been enough. The sales person and the receptionist were both contacting me over and over. With that much communication I think they should have known that the red car I wanted was sold first. More

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Awesome customer service I recently purchased a new Jetta . I noticed the level of customer service was outstanding, and I have bought my share of cars. The staff was very fri I recently purchased a new Jetta . I noticed the level of customer service was outstanding, and I have bought my share of cars. The staff was very friendly even the people that we were not dealing with . The last thing is Bob Smith was the best sales person I have ever dealt with . Knowledgable and wasn't pushy , he was looking after our needs. More

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My Second Jetta From Paramount Three months ago, I purchased my 2nd Jetta from Paramount. During the first 3 years of Jetta ownership, Paramount provided exceptional customer servi Three months ago, I purchased my 2nd Jetta from Paramount. During the first 3 years of Jetta ownership, Paramount provided exceptional customer service at every visit. The shuttle service drivers were friendly, and the technicians were courteous and knowledgeable. I was never disappointed. I've been driving my new Jetta for 3 months, and although I haven't needed any service, I feel confident that when I do take the car in, the service will be just as great. Melissa Wilson was my sales representative, and I couldn't have asked for a more thorough professional to represent Paramount. She was not pushy, was very patient with me, and she answered all my questions directly. I recommend Melissa and Paramount to anyone looking for a great deal and outstanding service on a VW. More

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GTI It was great dealing with these guys. Colton is very thorough and really worked with me to get the best deal. He ran down the answers to many question It was great dealing with these guys. Colton is very thorough and really worked with me to get the best deal. He ran down the answers to many questions for me. He never pressured me to by whatever car he happened to have on the lot. He found the car I wanted. I'm sure Rudi was working behind the scenes so thanks to both of you guys for getting the car and deal I wanted. More

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Great Dealership Had an awesome experience buying my Beetle. Go see Evan Payne for your new car!! Everybody was so friendly! Will definitely go back for next car. Had an awesome experience buying my Beetle. Go see Evan Payne for your new car!! Everybody was so friendly! Will definitely go back for next car. More

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Love my Volkswagen I leased a 2013 Volkswagen Jetta back in May of 2013. It was time for something new so I decided to call Caleb and see what incentives they had going I leased a 2013 Volkswagen Jetta back in May of 2013. It was time for something new so I decided to call Caleb and see what incentives they had going on. Caleb let me know about the $2,000 owner loyalty deal that is going on at Volkswagen right now. I headed down to the dealership yesterday and within 2 hours I was in and out with my new 2015 Volkswagen Passat! I love it! Mark did a fabulous job helping me & and my fiance decide on the perfect color. I am so pleased and happy with my new car! I highly recommend this dealership and team to anyone I come into contact with. Rudi, Caleb & Mark will do their absolute best to get the job done and to ensure that their customers are more than happy. More

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Phenomenal customer service and all around treatment!! excellent service once again on my wife's and myself new cars again, lifetime owner for sure!!! we set a standard, a high one at that, and these guys excellent service once again on my wife's and myself new cars again, lifetime owner for sure!!! we set a standard, a high one at that, and these guys exceeded our expectations once again!!! More

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