Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Rudy Robinson
Refer Me
54 Reviews
54 Reviews of Rudy Robinson
November 11, 2016
The service advisor's are great I have had my vehicle in for service on multiple occasions and the service advisor's have been outstanding on every occasion. They understand that my I have had my vehicle in for service on multiple occasions and the service advisor's have been outstanding on every occasion. They understand that my time is valuable and have made every effort to send me on my way as quick as possible. More
by JE
Verified Customer
Helpful 
September 29, 2016
AAA Top not notch!!!!! Smiling faces...Great value..... Friendly and knowledgeable.... can't wait to go back, and that is a first for me in 40+ years of vehicle ownership! Smiling faces...Great value..... Friendly and knowledgeable.... can't wait to go back, and that is a first for me in 40+ years of vehicle ownership! More
by JMAD58
Other Employees Tagged: Adrian Najera , Matt Dzielski, Jorge Reyes, Ed Santiago, Memo Soto, Edith "Edy" Valfre
September 29, 2016
Loved every second. CJ Wilson Mazda in Orland Park gave me a wonderful expierience! I leased my first car with very little credit and they were able to work with me find CJ Wilson Mazda in Orland Park gave me a wonderful expierience! I leased my first car with very little credit and they were able to work with me find a bank that would take me and gave me an amazing price. Plus they sent me home made cookies after my purchase. Loving my Mazda3. Thanks so much CJ Wilson Mazda! More
by LUKESTEWART24
Other Employees Tagged: Adrian Najera, Michael Hackett, Jack Howe , Matt Dzielski, Nick Fennessy, Naseem Haque, Krzystof "Kris" Krasowski, Mike Mockaitis, Jorge Reyes, Ed Santiago, Memo Soto, Dan Stelmach, Edith "Edy" Valfre
September 29, 2016
2010 CX9 Mazda Service - Purchased 1/2014 Went in for a leak issue. Turns out it was the PTU Unit. Would cost $1554 to repair. Of course they also found other issues, such as tie rod which Went in for a leak issue. Turns out it was the PTU Unit. Would cost $1554 to repair. Of course they also found other issues, such as tie rod which required alignment and rear axle seal replacement total repair $2000, asked if that included labor/parts and he said yes. Did some research and found out PTU was a known issue as of 4/2014. Unfortunately, it took my car until 103k miles which is over the 100k mile CPO warranty (expire 1/23/17). I called corporate to complain and they gave me a $400 credit. I felt it was a known issue and still should have been 100% covered under CPO warranty. When I picked up the vehicle they added sales tax which I was then told was not included in total estimate. They need to clarify the estimate does not include tax. So I felt my $400 credit was down to $300. They did give me a loaner which helped me to commute to work. As they say, stand behind your product! Love my CX9 and thought about trading it in without paying for reapirs and buying something new but I just couldn't let it go. ZOOM ZOOM!! More
by KML64
September 26, 2016
Mazda service The service at CJ MAZDA it exellent. They're very thorough and the service desk staff is very knowledgeable. I've had my car since April and I get fr The service at CJ MAZDA it exellent. They're very thorough and the service desk staff is very knowledgeable. I've had my car since April and I get free oil changes and washes for a year. Also,they are persistent when it's time for maintenance checks. More
by RSCOTT1269
September 06, 2016
Great customer service. This was my first service appointment for my new vehicle. Great experience. The only negative comment would be my windows were full of water spots a This was my first service appointment for my new vehicle. Great experience. The only negative comment would be my windows were full of water spots after my car was washed. More
by LTERRELL
Other Employees Tagged: Tavis Johnson
August 20, 2016
Unknown charges We set up an appointment for an oil change but very quickly it was recommended we rotate the tires, then an engine clean for the GDI. Then the cabin f We set up an appointment for an oil change but very quickly it was recommended we rotate the tires, then an engine clean for the GDI. Then the cabin filter needed replacement. Once we got the bill there was 4 or 5 things charged that I have no idea what the heck they were for, totalling $40. Misc charge, mystery gasket, and a charge for inspection when it used to be free at Community Mazda. Uncertain if we will return here for service. More
by Dali
August 04, 2016
Magic About 2 months ago, I had been there for service on my 2004 mazda6 and decided to ask for a test drive of a 2016 mazda6 gt while waiting for my car. B About 2 months ago, I had been there for service on my 2004 mazda6 and decided to ask for a test drive of a 2016 mazda6 gt while waiting for my car. Brandon Baldeshwiler said sure and we were on our way. He did a good job explaining what to expect on acceleration, braking and handling. When we returned we spoke about cars in general and he is quite knowledgeable. I was impressed. So when I came back later to order to purchase, I did not see the color I wanted and I thought it would take weeks, maybe months. Michael Hackett came out and said he found one and it could possibly be here today. I could not believe it. I was given a loaner to get home. Half way home, cell rings and Brandon says your car is here and you can pick it up now. WHAT! I turn around, come back to dealership. Brandon took my groceries and put them in refrigerator while I waited. About ten minutes later I'm driving down the street in my brand new car! I was very,very tired and it was a long day for me. I was not expecting to be in a new car the same day. So, I was not as excited as I could have been. So, thanks to Brandon and all those that were part of the process. And thanks Justin Anderson. I have been coming here for service for quite a while and they are awesome! More
by customer123
Other Employees Tagged: Adrian Najera, Michael Hackett , Justin Anderson, Brandon Baldeshwiler, Edith "Edy" Valfre
August 01, 2016
Perfection in motion Service area. From the time I entered the service area I knew I would not have any problems. Was meet by a service individual explained why I was ther Service area. From the time I entered the service area I knew I would not have any problems. Was meet by a service individual explained why I was there and my name was already in the system. Took less than 2 min. Waiting area- very nice comfortable and with complimentary refreshments. Desperately need this after a long day at work and drive to dealer. Asked a few questions about accessories for my car and was given pricing and information I needed. Very fast and professional from enter to exit. More
by STEGEE50
Other Employees Tagged: Nick Fennessy
July 25, 2016
Brakes Went in for a front brake repair. They explained what needed repairs and didn't try to sell me on anything else. Very courteous service dept. Went in for a front brake repair. They explained what needed repairs and didn't try to sell me on anything else. Very courteous service dept. More
by EILEENTENISON
Dealership Inventory (105 Vehicles)
