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Rui Costa
Rui Costa at Circle BMW

Rui Costa | Page 2

Service Advisor

Circle BMW

500 NJ-36
Eatontown, NJ 07724

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5.0
74 Reviews
5.0

74 Reviews

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74 Reviews of Rui Costa

December 29, 2023

Dealership Rating
Employee Rating

Car was taken in time and took less than an hour for a recall - I was told 90 minutes so getting done early was great. Car was washed for free too which was a nice bonus More

by Molton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ziggy Grzejka

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Jan 02, 2024

Circle BMW responded

Thank you for the perfect 5-star rating for our Circle BMW Service Team. We strive to provide the best customer experience every time. We look forward to being of service to you again soon. Circle BMW welcomes you back!

October 28, 2023

Dealership Rating
Employee Rating

Serviced my mini cooper. Took over from dealership that closed (Ray Cantina). Made me feel very welcome. Would go back again More

by Nickmarinello57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2023

Circle BMW responded

Thank you for choosing MINI Service of Monmouth, located here at Circle BMW. Our Service Team will always welcome you and take excellent care of your Mini Cooper. We look forward to seeing you again soon!

October 28, 2023

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Employee Rating

I was able to schedule an immediate appointment. Everyone was very courteous and knowledgeable. Car was washed and immaculate. More

by lcleaver96
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2023

Circle BMW responded

Thank you for the perfect 5-star rating for our Circle BMW Service Team. We strive to provide the best customer experience every time. We look forward to being of service to you again soon. Circle BMW welcomes you back!

October 27, 2023

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Employee Rating

Great dealership. They taken care of us and our 328xi for 10 1/2 years. Everyone is professional and friendly. When they fix something, it’s fixed. More

by judithcashman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Ruth, Ian Whalen

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Oct 30, 2023

Circle BMW responded

Thank you for your 5-star review. We appreciate your long-standing loyalty to Circle BMW and are committed to providing an excellent customer experience every time. We look forward to being of service to you and your BMW 328xi again soon! Our Service Team is always here for you.

October 15, 2023

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Employee Rating

The service department is top notch. Their processes run smoothly and the customer service reps are thorough in ensuring all issues are checked and handled. They do an excellent job. More

by dksergeant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amanda Ruth

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Oct 16, 2023

Circle BMW responded

Thank you for the positive feedback! We are pleased to know that our Service Department at Circle BMW delivered another 5-star experience. We look forward to your next visit here at Circle BMW.

October 14, 2023

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Employee Rating

The very next day I changed the oil, I received a $50 off in my mail. Not happy! More

by Elliot 798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Timothy Meritzis, Bryan Raiken, Raymond Wagner, Matthew Caldwell, Amanda Ruth, Jesse Pastore, Ryan Westerlind , Eric Kopf

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Nov 20, 2023

Circle BMW responded

Hello, Thank you for choosing Circle BMW for your servicing needs. Unfortunately, the timing of BMW national mailers is not within our control. I would welcome the opportunity to discuss this further with you. Circle BMW Service is committed to customer satisfaction. Kindly call me at your earliest convenience. Thank you. Best, Tim Meritizis Service Manager timothy.meritzis@circlebmw.com 732-440-1242

October 07, 2023

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Employee Rating

Easy transaction with friendly service - great deal and good service department with loaner cars free with service More

by robertmickeyfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Paparella

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Oct 09, 2023

Circle BMW responded

Thank you for choosing Circle BMW for your servicing needs. Our Service Team is dedicated to providing an excellent customer experience. Let us know if there is anything else we can assist you with.

October 05, 2023

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Employee Rating

Great customer service! I was treated with respected and was given an expert diagnoses of my car’s condition. More

by nanci0612
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Keith Campbel

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Nov 06, 2023

Circle BMW responded

Thank you for the 5-star rating. Our Service Team here at Circle BMW appreciates your business and looks forward to working with you again in the future.

October 04, 2023

Dealership Rating
Employee Rating

Have been taken my cars to Circle BMW for quite some time. Always happy with the quality of the service More

by ALEX K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 05, 2023

Circle BMW responded

Thank you for always choosing Circle BMW. We are pleased to know that you have enjoyed your service experiences. You can always expect the best from Circle BMW.

October 01, 2023

Dealership Rating
Employee Rating

Very good service. They were able to get my car in for service the same day I brought it in with an issue with battery More

by fran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 03, 2023

Circle BMW responded

Thank you for the perfect 5-star rating for our Circle BMW Service team. We are dedicated to providing an excellent customer experience in a convenient and timely manner. If there is anything else you need, please feel free to let us know.

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