Russ Arons
Russ Arons at Douglas Volkswagen

Russ Arons | Page 10

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Douglas Volkswagen

491 Morris Ave.
Summit, NJ 07901

4.9
147 Reviews
4.9

147 Reviews

Write a Review

147 Reviews of Russ Arons

December 18, 2021

Dealership Rating
Employee Rating

Douglas VW is an outstanding dealership. We have three vehicles that they exclusively service, both in and out of warranty. Marvin is marvelous and Egon is exceptional. The entire Douglas team are delight More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marvin Ma, Egon Kantor

Dec 23, 2021

Douglas Volkswagen responded

Thank you so much for taking the time to leave us this amazing review. We always strive for excellence in customer service. Safe & Happy driving!

December 11, 2021

Dealership Rating
Employee Rating

Brian Ardente always goes out of his way to provide great service, especially in processing wheel/tire and extended warranty claims. More

by Paul E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Ardente

Dec 15, 2021

Douglas Volkswagen responded

Thank you Paul for this great review of your recent visit with Brian Ardente. We look forward to seeing you again in the future!

December 09, 2021

Dealership Rating
Employee Rating

As quick and convenient as you can imagine. Thanks Vlad for the great experience. Thanks Douglas VW!!! More

by Vr6nitro
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vlad

Dec 15, 2021

Douglas Volkswagen responded

Thank you for this great rating and review of your recent visit. Safe and Happy Driving!

December 05, 2021

Dealership Rating
Employee Rating

Alway treated well by Dominic. Timely service and convenient appointment times. Nice to receive car wash and overall inspection of car. More

by Prata1@verizon.ner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dominic Ramano

Dec 15, 2021

Douglas Volkswagen responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience at our Dealership. Safe driving.

Dec 16, 2021

Prata1@verizon.ner responded

Always receive prompt and courteous service. Dominic has been overseeing the maintenance of my cars for the last 10 years and it has been reassuring to know that my car will be well looked over during each visit. The complimentary car wash is another plus.

November 09, 2021

Dealership Rating
Employee Rating

While I had to wait about six weeks for an appointment, due to the flooding in New Jersey, once my car was at Douglas the work was done on time and to my satisfaction. The staff was helpful and consistentl More

by tomaggio456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 15, 2021

Douglas Volkswagen responded

Thank you for taking the time to leave us a positive review. We always strive for excellence in customer service. We look forward to seeing you again in the future. Safe & Happy Driving.

October 22, 2021

Dealership Rating
Employee Rating

I had an minor issue with my front bumper on my 2019 Q50 and Dennis Q. from Douglas Auto Body was able to resolve it quickly, to my satisfaction. Thank You! More

by fjkloso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennis Q.

Nov 03, 2021

Douglas Volkswagen responded

Thank you for this 5-star review!. Our team strives for excellence when it comes to serving our customers. Safe & Happy Driving!

October 11, 2021

Dealership Rating
Employee Rating

The service advisor was very honest and direct about my issue, and it was fixed quickly. More

by vwgolfman2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marvin Ma

Nov 03, 2021

Douglas Volkswagen responded

Thank you vwgolfman2000 for this 5-star review and for letting us know your service advisor was very honest and direct and your issue was fixed quickly.

October 03, 2021

Dealership Rating
Employee Rating

I received regular text updates on the progress. People are very nice and pleasant to deal with More

by Kennleft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2021

Douglas Volkswagen responded

Kennleft - Thank you for taking the time to leave us a great review!

September 26, 2021

Dealership Rating
Employee Rating

Bought a new car at MSLP in September. The Service guy installed the front crooked and off center! How lousy can you get? How bad is the rest of thier work? More

by wmhowell111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

September 25, 2021

Dealership Rating
Employee Rating

Our salesman was exceptional!!!!!!! He really went the extra mile for us!!!! This was the best car buying experience I ever had. More

by marycellitti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 01, 2021

Douglas Volkswagen responded

Thank you for this great review. Our team strives for excellence when it comes to serving our customers. We are glad to hear you had a great experience and your salesman was exceptional! Happy Driving!

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