Russ Arons
Russ Arons at Douglas Volkswagen

Russ Arons | Page 9

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Douglas Volkswagen

491 Morris Ave.
Summit, NJ 07901

4.9
147 Reviews
4.9

147 Reviews

Write a Review

147 Reviews of Russ Arons

August 02, 2022

Dealership Rating
Employee Rating

I was very pleased with my final transaction with Douglas. Mike in finance was a gem, as was Leo. Wouldn't hesitate in doing business in the future. More

by Eldee11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 11, 2022

Douglas Volkswagen responded

We are so grateful for your kind words. Thanks for sharing your feedback, we hope to see you again in the future. Happy Driving!

July 08, 2022

Dealership Rating
Employee Rating

I was in and out in a timely manner and the service rep was pleasant and helpful. More

by Rhonda51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 12, 2022

Douglas Volkswagen responded

Thank you for this great rating and review on your recent visit. Safe and Happy Driving!

May 29, 2022

Dealership Rating
Employee Rating

Easy and Pleasant experience leasing a car. GM Rich and Salesman Mike were great. Highly recommend. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rich Gaul and Mike.

Jun 02, 2022

Douglas Volkswagen responded

Jim, Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. We're glad to hear Rich and Mike were helpful and did an outstanding job. Enjoy your new vehicle. Safe driving.

April 22, 2022

Dealership Rating
Employee Rating

As soon as I entered I was taken care of immediately. I was updated periodically. Anything I did not understand was explained to me very nicely. GREAT job to everyone who I came in contact with!! More

by Febarone526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2022

Douglas Volkswagen responded

Thank you for taking the time to leave us a positive review. We always strive for excellence in customer service. We look forward to seeing you again in the future. Happy Driving!

April 20, 2022

Dealership Rating
Employee Rating

Always a professional experience, clear concise help. Very friendly, courteous and transparent transaction. Would recommend to anyone More

by Vialombardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2022

Douglas Volkswagen responded

Thank you for taking the time to offer your great rating and review. We are so glad you had a great experience. Safe and Happy Driving.

April 12, 2022

Dealership Rating
Employee Rating

I already knew what I wanted when I walked into the showroom at Douglas VW. I met James with sales. He was great, didn’t try to sell me anything I did not want. Tha sales experience was painless. In More

by Mkanoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2022

Douglas Volkswagen responded

Thank you for taking the time to leave us a fabulous review! We are thrilled to have had the pleasure of working with you! I’m glad to hear James was helpful and did an outstanding job. We always strive for excellence in customer service. Safe & Happy driving!

March 23, 2022

Dealership Rating
Employee Rating

Very quick and efficient, nice waiting area, they send a video of the car being serviced More

by Alex K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 15, 2022

Douglas Volkswagen responded

Alex - Thank you so much for taking the time to leave us this great rating & review.

March 21, 2022

Dealership Rating
Employee Rating

Service man was amazing was fast and to the point I recommend highly will be back again More

by Hello1786!!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ramon at service

Apr 15, 2022

Douglas Volkswagen responded

We are so grateful for your kind words. Thank you for this great rating & review!

January 03, 2022

Dealership Rating
Employee Rating

They were very attentive and helpful. Explained the service they provided and it’ll always nice to get your vehicle clean.. love it !! More

by Kolfenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Douglas Volkswagen responded

Thank you for taking the time to leave us a positive review. We always strive for excellence in customer service. We look forward to seeing you again in the future. Happy Driving.

December 30, 2021

Dealership Rating
Employee Rating

Great service, even got a coupon discount without asking.. Quick and easy appointment via internet. More

by ranhyatt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2022

Douglas Volkswagen responded

Thank you for taking the time to offer your great review. Happy Driving!

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