15 Reviews of Russ Ellis
April 28, 2025
I had a very large problem with the lifters in my Silverado and GM wasn't really trying to help because my truck was out of warranty by just under 5,000 miles. The team of managers and staff went to Silverado and GM wasn't really trying to help because my truck was out of warranty by just under 5,000 miles. The team of managers and staff went to my defense because I maintained my vehicle like the factory recommends. They got GM to cover the fair share of the repair. I will always buy from James Wood More
Other Employees Tagged: Jeff Horn, Katie Wilkins, Denny Aldridge , Don Litoff
April 13, 2025
Excellent dealership. I’ve been cared for by the James Wood team since they first came to serve the Denton market. Always cared for by them with steadfast commitment from I’ve been cared for by the James Wood team since they first came to serve the Denton market. Always cared for by them with steadfast commitment from all dealership departments. Consistently outstanding service, workmanship and professionalism. More
Other Employees Tagged: Denny Aldridge, Will Lewis, Mike White, Jarrett Abel, Samantha Oliphant, Jared Laska, Jessie McWilliams, David Sweeden, Robert Cook , Art Williams, Trish Cheney
February 01, 2025
The whole experience was stress-free. TJ was very helpful and responsive to all my texts and questions. The truck was delivered clean and ready to go when promised. TJ was very helpful and responsive to all my texts and questions. The truck was delivered clean and ready to go when promised. More
Other Employees Tagged: TJ Smith , Juan in finance.
January 08, 2025
Simple love that place always treated with the utmost respect great conversation just a great place to buy a car or truck respect great conversation just a great place to buy a car or truck More
Other Employees Tagged: Greg Spurgeon, Robert Capestany, Will Lewis, Ray O'Rourke, Jarrett Abel, Mike Belew, Trish Cheaney, Kyle Elliot
January 08, 2025
James Wood Cadillac and Chevrolet is the only place I would do business. They treat me so well. would do business. They treat me so well. More
Other Employees Tagged: Will Lewis, Shellie Tait, Samantha Oliphant, Franklin Wood, Taylor Adams
December 10, 2024
Ray O’Rouke made the buying experience easy and was very helpful and professional! Juan also made the finance portion easy and fast! helpful and professional! Juan also made the finance portion easy and fast! More
Other Employees Tagged: Ray O'Rourke, Brian Fogle , Juan Ovierous, Finance
December 07, 2024
Scotty was extremely helpful as we found our new vehicle and negotiated the trade and sale. and negotiated the trade and sale. More
Other Employees Tagged: Scotty Rice
November 15, 2024
Samantha met me at my truck and greeted me by name before I even stepped out. What more could I ask for? To Mike White and Samantha. Don’t worry. Russ will get his. You both enjoy where you work and i I even stepped out. What more could I ask for? To Mike White and Samantha. Don’t worry. Russ will get his. You both enjoy where you work and it comes out with your guest interactions. Thank you. To Russ. You only get one star. Keep trying though! More
Other Employees Tagged: Mike White, Samantha Oliphant
November 13, 2024
My James Wood salesperson was very knowledgeable, friendly and patient. We love our new car and the service we received from James Wood. friendly and patient. We love our new car and the service we received from James Wood. More
Other Employees Tagged: Jeff Horn, Jason Gattenby, Denny Aldridge, Jarrett Abel, BJ Worley
November 04, 2024
Rossie and the team at James Wood made my car buying experience a joy!! We are so happy and I love my new Cadillac XLT6 Sport! Give them a call if you are considering a new car or truck! experience a joy!! We are so happy and I love my new Cadillac XLT6 Sport! Give them a call if you are considering a new car or truck! More
Other Employees Tagged: Rossie Sewell , Tom (finance)