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21 Reviews of Russ Ellis
October 16, 2025
Samantha always takes great care of me and my vehicle. She communicates often to provide updates, and always works to find viable solutions. She communicates often to provide updates, and always works to find viable solutions. More
by JAMESKWILSON3RD
Verified CustomerOther Employees Tagged: Denny Aldridge, Will Lewis, Samantha Oliphant
October 14, 2025
We had a fantastic experience from sales to finance and management. I was able to personally meet with management and new ownership. Collectively, the current team seems excited about the transition. management. I was able to personally meet with management and new ownership. Collectively, the current team seems excited about the transition. More
by JAMESKWILSON3RD
Other Employees Tagged: Matt Taylor, Denny Aldridge, Will Lewis, Samantha Oliphant
October 04, 2025
ALWAYS an Excellent experience at James Wood sales and service department! They go above and beyond expectations! service department! They go above and beyond expectations! More
by PLAMORE3363
Other Employees Tagged: Greg Spurgeon, Ryan Gonzales, Jarrett Abel
August 08, 2025
This dealership and its staff are very efficient. They keep you updated on status of repairs. They do a great job! They keep you updated on status of repairs. They do a great job! More
by JF678JF
Other Employees Tagged: Denny Aldridge, Gavynn Norris
May 27, 2025
The entire experience of buying my new Tahoe was outstanding. Jagger was always very polite, knowledgeable and very responsive by phone and in person! He gave the most thorough overview of all my T outstanding. Jagger was always very polite, knowledgeable and very responsive by phone and in person! He gave the most thorough overview of all my Tahoe's features before I left the dealership. More
by brenashl
Other Employees Tagged: Jagger McCarty
May 23, 2025
Good communication and overall experience. Will definitely be going back to James Wood for our next vehicle. Will definitely be going back to James Wood for our next vehicle. More
by BTPBOY
Other Employees Tagged: Phillip Surles, Denny Aldridge
May 02, 2025
Truly a pleasure to work with the entire staff at James Woods Autopark. They made the process of buying a vehicle simple, and Scotty Rice is an amazing salesperson! Woods Autopark. They made the process of buying a vehicle simple, and Scotty Rice is an amazing salesperson! More
by jalook
Other Employees Tagged: Jeff Horn, Scotty Rice, Denny Aldridge, Jarrett Abel , Don Litoff
April 28, 2025
I had a very large problem with the lifters in my Silverado and GM wasn't really trying to help because my truck was out of warranty by just under 5,000 miles. The team of managers and staff went to Silverado and GM wasn't really trying to help because my truck was out of warranty by just under 5,000 miles. The team of managers and staff went to my defense because I maintained my vehicle like the factory recommends. They got GM to cover the fair share of the repair. I will always buy from James Wood More
by danielpbrown127
Other Employees Tagged: Jeff Horn, Katie Wilkins, Denny Aldridge , Don Litoff
April 13, 2025
Excellent dealership. I’ve been cared for by the James Wood team since they first came to serve the Denton market. Always cared for by them with steadfast commitment from I’ve been cared for by the James Wood team since they first came to serve the Denton market. Always cared for by them with steadfast commitment from all dealership departments. Consistently outstanding service, workmanship and professionalism. More
by cw_smith
Other Employees Tagged: Denny Aldridge, Will Lewis, Mike White, Jarrett Abel, Samantha Oliphant, Jared Laska, Jessie McWilliams, David Sweeden, Robert Cook , Art Williams, Trish Cheney
February 01, 2025
The whole experience was stress-free. TJ was very helpful and responsive to all my texts and questions. The truck was delivered clean and ready to go when promised. TJ was very helpful and responsive to all my texts and questions. The truck was delivered clean and ready to go when promised. More
by 3longhorns83
Other Employees Tagged: TJ Smith , Juan in finance.
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