Russ Silverstone | Page 18

Awsome salesman My husband & I have purchased many cars in our lifetime and I must say this purchase was by far the most pleasant experience we have ever had. Our sal My husband & I have purchased many cars in our lifetime and I must say this purchase was by far the most pleasant experience we have ever had. Our salesman Wayne, was out to make sure we found the car that we would be comfortable with and within our budget. More

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pleasant car buying experience all employees I dealt with were pleasant to deal with and knowing. its my second ford purchase from Art Goldman at FLAMMER ford and I would recommend all employees I dealt with were pleasant to deal with and knowing. its my second ford purchase from Art Goldman at FLAMMER ford and I would recommend him to friends. More

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Fabulous experience I bought a new f150 2weeks ago ,and was so impressed with the truck AND THE PEOPLE AT FLAMMER FORD , That I bought another new f150 today, I traded in I bought a new f150 2weeks ago ,and was so impressed with the truck AND THE PEOPLE AT FLAMMER FORD , That I bought another new f150 today, I traded in my 2016 ram with 17 k miles on it because I loved the other f150 I bought AND THE STAFF AT FLAMMER FORD WERE SO SUPERB I WENT NO WHERE ELSE TO LOOK AND I HAVE BOUGHT FROM MANY DEALERS THROUGH THE YEARS More

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Pain Free This is the second vehicle i have purchased at Flammer ford with Steve Duffy. Steve is the guy who took the time to find the vehicle with all the fea This is the second vehicle i have purchased at Flammer ford with Steve Duffy. Steve is the guy who took the time to find the vehicle with all the features i needed. Steve is a person who listens to the customer, and explains in detail the features, accessories, and pricing of each vehicle. I got a great trade in price for my 2012 Escape. ( they matched kelly blue book) which is unusual when purchasing a vehicle on the X plan. This was truly an enjoyable purchase! I got the x plan price, great trade in value, and five thousand dollars in rebates! Thank you Steve Duffy! I would definitely recommend Steve, for your next vehicle purchase. Paul Y. More

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Our experience This was our first visit to Flammer Ford. We drove 60 miles to see them and it was well worth the trip. Mark spent a great deal of time with us and l This was our first visit to Flammer Ford. We drove 60 miles to see them and it was well worth the trip. Mark spent a great deal of time with us and left us with a comfort feeling about Flammer Ford. We purchased the same day. More

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Long, but nice We had a good experience, but we were there for a pretty long time. Everyone we came in contact with was very nice. My only complaints are that we pur We had a good experience, but we were there for a pretty long time. Everyone we came in contact with was very nice. My only complaints are that we purchased a certified pre owned vehicle. They told us that all pre owned vehicles come with a full tank of gas. The car only had less than a half a tank when we left. Also, the car was not washed or detailed when we took it home. We drove an hour or more to come to this dealership just to buy this car, and they asked us to drive back up a different day so that they could fill it up, wash and detail it. It was pretty far out of our way, so we told them we couldn't do that. The then said if we found somewhere closer and got it detailed, that they would cover $50 worth of it if we sent them the receipt. Which was very nice of them. But they never did anything about the full tank of gas. We had a great experience until the end, which kind if left a bad taste in out mouth as we left. Overall, it was a pretty good experience. More

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Untrustworthy Went in to look at a certified used Edge. Took it for a ride, came back and had my Edge trade valued and was waiting at the desk with salesman. It was Went in to look at a certified used Edge. Took it for a ride, came back and had my Edge trade valued and was waiting at the desk with salesman. It was late in the afternoon and Russ, I believe to be the manager, came over and said they were very busy and could I come back tomorrow morning at 10AM and we would do a deal. I have bought 3 cars there in the past 10 years, this would have been my 4th so I said OK. Well, the next morning at 10, they told me they sold it last night! Very poor business in my opinion! More

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Bill Is The Best This is the 3rd vehicle I have purchased from Bill and every transaction was excellent. I am very picky about my vehicles and Bill gets all of my con This is the 3rd vehicle I have purchased from Bill and every transaction was excellent. I am very picky about my vehicles and Bill gets all of my concerns corrected. He is very knowledgeable and I don't have to spend all day to get through the buying process. On the occasions when I had to use the service department at Flammer Ford I was very satisfied. I will definitely purchase from Flammer Ford again and hopefully from Bill. More

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Good friendly sales I had one question that nobody seemed to know the answer to. I went from sales, to parts to service and that question was how to hook up the brake con I had one question that nobody seemed to know the answer to. I went from sales, to parts to service and that question was how to hook up the brake control to my travel trailer. The information that was given was that I would have to purchase a new one, but when I got home with my new truck I found some sort of a harness that looks as if it would work on my old control, I would think that someone would have known about this and explained how to connect it to my brake control. More

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Review of purchase of 2016 ford Great selection courteous staff we had RonTesar as our salesman he was professional and informative he was helpful and there was no stress involved at Great selection courteous staff we had RonTesar as our salesman he was professional and informative he was helpful and there was no stress involved at the dealership during the entire process, The Manager Russ Silverstone is a cornerstone of the dealership he has there since the building was built and always makes sure our deal is handled well and all needs are met. Financing was handled by Dave Donovan who was also very professional and courteous. More

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