Russ Silverstone | Page 5

They were very helpful with any questions or concerns we had. They were very friendly and efficient on the paperwork. I highly recommend you see mark when you visit ford Spring Hill he will help you with wh had. They were very friendly and efficient on the paperwork. I highly recommend you see mark when you visit ford Spring Hill he will help you with whatever you need. More

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Bought my car here almost 11 years ago and had a fantastic experience. We have lived away for several years and recently moved back to the area so when my car needed to be serviced I called Flammer fantastic experience. We have lived away for several years and recently moved back to the area so when my car needed to be serviced I called Flammer right away. Taking your car in is never fun but this was as pleasant as it can be. Got a great loaner vehicle as we currently have only one family car and a toddler. Sara is a gem! She was so helpful in getting me set up with the loaner and updated me throughout the next day as they were diagnosing my car. That communication was very appreciated and I will definitely be back if another issue arises! More

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Hands down the best car buying experience I have ever had and this is my 5th car. When I first arrived I was greeted by Mark, who was so welcoming and humble I would have never known he was the owner. From t and this is my 5th car. When I first arrived I was greeted by Mark, who was so welcoming and humble I would have never known he was the owner. From there I was helped by Bill Schwiebert who was so kind and genuine I seriously wanted to invite him and his wife over for Thanksgiving dinner. Everyone involved in this process (which took me a whole week) was amazing and so patient- it really made it enjoyable. I don't ever want to buy a car anywhere else. Thank you all again! More

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A rare stress free, easy car buying experience with staff that doesn’t pressure clients, is honest, and friendly. No xx fees like other dealerships in the area, and worked to get me in the right car for the that doesn’t pressure clients, is honest, and friendly. No xx fees like other dealerships in the area, and worked to get me in the right car for the right price. More

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I purchased vehicle from out of state, Larry and rest of staff were all great staff were all great More

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Conscientious and personable. Great to work with. He had an attention to detail and explained things in an easy to understand way. I would recommend him to my family and friends. an attention to detail and explained things in an easy to understand way. I would recommend him to my family and friends. More

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Mark is delight to do business with ,he knows his ford products thoroughly. My third from Mark in four months. I'd recommend him to all. products thoroughly. My third from Mark in four months. I'd recommend him to all. More

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Fourth purchase from Flammer Ford Spring Hill. Super Fourth purchase from Flammer Ford Spring Hill. Super clean Dealership. Met with... Wayne Denman, a salesperson at the Dealership. Been dealing wit Fourth purchase from Flammer Ford Spring Hill. Super clean Dealership. Met with... Wayne Denman, a salesperson at the Dealership. Been dealing with Wayne for several years now...have to say "...always a pleasure". Never pressured or "guided" into a purchase...has always explored all options. He is totally professional but genuinely friendly. If you want a great sales/delivery experience...see Wayne. More

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Great sale experience. No pressure sale was very nice. I liked that the price did matter whether or not I commented to buy that day or the next. liked that the price did matter whether or not I commented to buy that day or the next. More

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my vehicle was dropped off there for 3 months, finally diagnosed as wire harness. Less than 1 month later it was back again with the same problem, again there for a while before telling me the PCM I just diagnosed as wire harness. Less than 1 month later it was back again with the same problem, again there for a while before telling me the PCM I just had replaced by another shop was bad and I had to replace it again. 3 days later it was back for the 3rd time with the same unresolved issue, got a VM that the truck is running fine and "there's nothing else we can do". They have been "attempting" to fix the same ongoing problem since the beginning of October, 4 months later and $2600 later the problem is still unresolved and I'm expected to pick up a vehicle just to bring it back as I have done twice before. Nobody other than the service writer has reached out to me or discussed the issue, I have also tried speaking with the service manager and GM and got nowhere, they were both extremely defensive and all they seem to care about is their reviews, I'm sure they are both aware that the vehicle is there a third time for the same issue. I provided a very detailed list as to all the repairs that have been done since I purchased the vehicle and nobody has paid any attention it it. More

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