Russel Lilly | Page 11
Service Advisor
Brandon Tomes Subaru
4660 State Highway 121
McKinney, TX 75071
184 Reviews
Write a Review184 Reviews of Russel Lilly
April 13, 2023
Jonathan was very helpful. He gave me an accurate timeline, I got a loaner, and was able to pick up my car promptly on the day he had someone work on it. Thank you. He gave me an accurate timeline, I got a loaner, and was able to pick up my car promptly on the day he had someone work on it. Thank you. More
Other Employees Tagged: Ben McCabe
April 10, 2023
Overall it’s good and the service people are very kind. Need to repair the washer I looked for washing my car they told frequently having issues Need to repair the washer I looked for washing my car they told frequently having issues More
Other Employees Tagged: Ben McCabe
April 09, 2023
Hannah and Denise took extraordinary care of me and made sure that my vehicle was ready for me super fast and the job was done so well. My tire is patched and I have no worries at all driving at any speed. sure that my vehicle was ready for me super fast and the job was done so well. My tire is patched and I have no worries at all driving at any speed. Definitely recommend to anyone who needs vehicle service! More
Other Employees Tagged: Keisha Broom, Zaid Alia, Kaylah Casasola , Yumna Tasneem
April 05, 2023
Your service staff really helped me when I was in a bind. They listened and fixed the problem caused by another Subaru dealership. Mr. Russell even got me laughing. You have my business now. Thanks They listened and fixed the problem caused by another Subaru dealership. Mr. Russell even got me laughing. You have my business now. Thanks More
Other Employees Tagged: Ben McCabe
April 03, 2023
Russell Lilly, our service advisor at Brandon Tomes Subaru in McKinney TX was top notch. Russell went above and beyond making sure were satisfied getting a repair done to our 2021 Ascent we just purcha Subaru in McKinney TX was top notch. Russell went above and beyond making sure were satisfied getting a repair done to our 2021 Ascent we just purchased this past December. The damage occurred due to a recent ice storm. He was knowledgeable, polite and pleasant throughout our dealings. Thank you so much! More

