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Russel Lilly
Russel Lilly at Brandon Tomes Subaru

Russel Lilly | Page 11

Service Advisor

Brandon Tomes Subaru

4660 State Highway 121
McKinney, TX 75071

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5.0
177 Reviews
5.0

177 Reviews

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177 Reviews of Russel Lilly

April 05, 2023

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Employee Rating

Your service staff really helped me when I was in a bind. They listened and fixed the problem caused by another Subaru dealership. Mr. Russell even got me laughing. You have my business now. Thanks More

by QUILTS_BY_DESIGN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

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Apr 06, 2023

Brandon Tomes Subaru responded

QUILTS_BY_DESIGN, thank you for your 5-stars! We're pleased to hear Mr. Russell and the rest of our team are helpful! We look forward to serving you again in the future. Take care!

April 05, 2023

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Employee Rating

Always polite,fast, and knowledgeable. Goes above and beyond. Takes time to go over everything to make sure I understand. More

by KIMBO462000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe, Ozzy Sungec

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Apr 05, 2023

Brandon Tomes Subaru responded

KIMBO462000, thank you for your 5-stars! We're glad to hear our team is polite, fast and knowledgeable! We look forward to serving you again in the future. Best wishes!

April 03, 2023

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Employee Rating

Russell Lilly, our service advisor at Brandon Tomes Subaru in McKinney TX was top notch. Russell went above and beyond making sure were satisfied getting a repair done to our 2021 Ascent we just purcha More

by glopez0207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2023

Brandon Tomes Subaru responded

glopez0207, thank you for your 5-stars! We're happy to hear Russell Lilly went above and beyond to make sure you were satisfied! We look forward to serving you again in the future. Best wishes!

April 02, 2023

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Employee Rating

You all a very good and professional people which you are working for Subaru I really like you all. Thank you More

by BPARVIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keisha Broom, Chris Gandara , Kyle Barclay, Brock Degraffenreid, Roman Duran, Michael Gonzalez, Dakota Hughes, Nicholas Jones, Ben McCabe

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Apr 03, 2023

Brandon Tomes Subaru responded

BPARVIZ, thank you for your 5-stars! We're happy to hear our team is professional! We look forward to serving you again in the future. Best wishes!

April 02, 2023

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Employee Rating

Friendly and on time service, love the snacks and that I have a workplace while waiting More

by prachyldianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe, Patrick Varrassi

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Apr 03, 2023

Brandon Tomes Subaru responded

prachyldianna, thank you for your 5-stars! We're happy to hear our team is friendly and timely! We look forward to serving you again in the future. Thanks again!

March 31, 2023

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Employee Rating

Good place to go for car repairs. Diagnostics took a long time.... almost three days. Advisor was very helpful. More

by SIRUR.REDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

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Mar 31, 2023

Brandon Tomes Subaru responded

SIRUR, thank you for your 4-stars! We're pleased to hear your advisor was very helpful! We look forward to serving you additionally in the future. Best wishes!

March 29, 2023

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Employee Rating

Fantastic service from the BTSubaru team. They never miss an opportunity to impress. Highly recommend! More

by walston_kj
Recommend Dealer
Yes

Other Employees Tagged: Kaylah Casasola , Ben McCabe, Patrick Varrassi, All of the girls in the service room as well as those hospitable souls up

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Mar 30, 2023

Brandon Tomes Subaru responded

walston_kj, thank you for your 5-stars! We're happy to hear our team provides fantastic service! We look forward to serving you additionally in the future. Best wishes!

March 27, 2023

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Employee Rating

Ss always, Tomes takes good care of us. Car was serviced as promptly as could be expected for a very busy Saturday. More

by 123GREGLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

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Mar 27, 2023

Brandon Tomes Subaru responded

123GREGLEE, thank you for your 5-stars! We're glad to hear our team always takes great care of you! We look forward to serving you additionally in the future. Best wishes!

March 27, 2023

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Employee Rating

Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great More

by rdf4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

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Mar 27, 2023

Brandon Tomes Subaru responded

rdf4, thank you for your 5-stars! We look forward to serving you additionally in the future. Takecare!

March 27, 2023

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Employee Rating

I have always had good service from Brandon Tomes dealership . I now travel 50 plus miles to have any service done.I highly recommend this dealership since they never forget who their customers are. More

by SUEBAKER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben McCabe

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