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Russel Lilly
Russel Lilly | Page 3
Service Advisor
Brandon Tomes Subaru
4660 State Highway 121
McKinney, TX 75071
184 Reviews
184 Reviews
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184 Reviews of Russel Lilly
Verified Customer
February 16, 2024
This is my third purchase from Brandon Tomes Subaru. I have found the sales experience to be professional and transparent, the sales people I have dealt with to be especially friendly, helpful and know I have found the sales experience to be professional and transparent, the sales people I have dealt with to be especially friendly, helpful and knowledgeable, and always follow through with what they say. The service department is exceptional, and maybe the number one reason I have returned. More
by DAN@WISDOMINLEADERSHIP.COM
Other Employees Tagged: Brandon Tomes , Roger Venegas
December 27, 2023
My experience with Eric Williams for my trade-up was exceptional. He cares about the customer, customer experience, and his commitment to the customer and a great person. Thank you to all that made my e exceptional. He cares about the customer, customer experience, and his commitment to the customer and a great person. Thank you to all that made my experience seamless, for the third time. More
by D_AGOSTA1127
Other Employees Tagged: Quenton Bass, Denise Watson, Eric Williams
November 18, 2023
Brought my Ascent for an Oil Change. Just an Oil Change. Service Department rotated the tires, and tried to charge me for it. The Tires I had just bought the week before. Then, today I w Just an Oil Change. Service Department rotated the tires, and tried to charge me for it. The Tires I had just bought the week before. Then, today I was checking the oil and I noticed that one of the clips holding down the air induction cover was missing and the other was missing. I am NOT impressed. More
by THESAMIM
Other Employees Tagged: LC Agramont, Roberto Coto, Jonathan Daniells, Denise Watson
November 01, 2023
I’m on my fourth Subaru now and I’ve purchased every single one of them from Brandon Tomes in McKinney, specifically from Ozzy. From the sales team, to finance and service, the ENTIRE Brandon Tomes Suba single one of them from Brandon Tomes in McKinney, specifically from Ozzy. From the sales team, to finance and service, the ENTIRE Brandon Tomes Subaru team is incredible to work with. I’d never buy my car anywhere else. More
by MELISSABLACK
Other Employees Tagged: LC Agramont, Edmond Elder, Ozzy Sungec, Patrick Varrassi, Denise Watson
October 07, 2023
Process of buying was very easy and straightforward. No pressure to buy car, option or additional service. Sale person Clay very cool and friendly. Subaru of McKinney service department is the best, Pa No pressure to buy car, option or additional service. Sale person Clay very cool and friendly. Subaru of McKinney service department is the best, Part of reason we bought car from the dealership. Sales person you deal with one or two day, but service department you deal with time you own the car. More
by adeelaqeel
Other Employees Tagged: Ana Guzman, Clay Phillips
September 29, 2023
Second Subaru from this dealership and sales provided a great price both times. Service department and Russ Lilly are first rate. Been dealing with this place since 2011 and would recommend them highly. great price both times. Service department and Russ Lilly are first rate. Been dealing with this place since 2011 and would recommend them highly. More
by spdv1100
Other Employees Tagged: Chris Gandara, Zaid Alia , Jose Ayala, Patrick Varrassi
September 15, 2023
This is the second Subaru I’ve gotten with Brandon Tomes and have been happy with the process. Cornelius Williams was helpful in every way. No pressure just answered all my questions. and have been happy with the process. Cornelius Williams was helpful in every way. No pressure just answered all my questions. More
by stephmwg
Other Employees Tagged: Patrick Varrassi, cornelius william
