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Russel Lilly
Russel Lilly | Page 4
Service Advisor
Brandon Tomes Subaru
4660 State Highway 121
McKinney, TX 75071
184 Reviews
184 Reviews
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184 Reviews of Russel Lilly
Verified Customer
September 15, 2023
Everyone is very polite and quick when I go in. My only issue is that I took my car in for multiple things, explained exactly what was going on and they seemed to only focus on my aftermarket blow My only issue is that I took my car in for multiple things, explained exactly what was going on and they seemed to only focus on my aftermarket blow off valve instead of all of the issues so once I picked it up and got home I still had noises that I took it in for the first time. I called them and had to schedule another appointment for a week later since I had to have a loaner as they don’t look at the cars same day, they are at least 2-3 days out once you drop your car off to be looked at. even tho it was frustrating having to wait to have it looked at I will still always have my car serviced here. They fixed everything and followed up and had great communication throughout the process. More
by alacek24
September 13, 2023
As always it was a wonderful experience having my car serviced! Russell is amazing and so kind and patient! My loaner was a dream to drive and the service work was completed exactly as I wanted! serviced! Russell is amazing and so kind and patient! My loaner was a dream to drive and the service work was completed exactly as I wanted! More
by juliemunson29
Other Employees Tagged: LC Agramont, Hannah Borstmayer, Roberto Coto, Jonathan Daniells, Denise Watson
September 13, 2023
Great helpful and professional people ! !! Got in and out of dealership. Thank you Brandon Tomes Subaru! !! Got in and out of dealership. Thank you Brandon Tomes Subaru! More
by ANDREYKORN
Other Employees Tagged: LC Agramont, Hannah Borstmayer, Roberto Coto, Jonathan Daniells, Denise Watson
September 08, 2023
Keisha should be running this place. ... She is why we kept coming back, and bought from her. ... She is why we kept coming back, and bought from her. More
by SCOTT
Other Employees Tagged: Keisha Broom, Jeff Sapp , Ana Guzman
September 01, 2023
They are dedicated to helping customers find the cars that best fit their needs and wallets. They do an extraordinary job with customer service from sales all the way through service. that best fit their needs and wallets. They do an extraordinary job with customer service from sales all the way through service. More
by setheredge
Other Employees Tagged: Kaylah Casasola , Eniqueo "Nico" Reese, Ozzy Sungec, Patrick Varrassi
August 28, 2023
The service and care has always been impeccable and has always fomented loyalty and appreciation. always fomented loyalty and appreciation. More
by dacianray
Other Employees Tagged: Curtis Moore , Hannah Borstmayer, Roman Duran, Patrick Varrassi
August 18, 2023
Keisha Broom is the BOMB! ! She has been Awesome fornus in finally getting a deal done on our 3rd vehicle purchase from this dealer. Great Cars! Great People! ! She has been Awesome fornus in finally getting a deal done on our 3rd vehicle purchase from this dealer. Great Cars! Great People! More
by SCOTT
Other Employees Tagged: Keisha Broom, Jeff Sapp , Ana Guzman
July 20, 2023
Outstanding service from the entire dealership as always! Professional and friendly staff that goes beyond expectation. Professional and friendly staff that goes beyond expectation. More
by yoga1725
Other Employees Tagged: Quenton Bass, Hannah Borstmayer, Jonathan Daniells, Roman Duran
