Russel Lilly | Page 6

Always a great experience! Friendly and very helpful people to work with! They make you feel like a VIP! Highly recommend! Friendly and very helpful people to work with! They make you feel like a VIP! Highly recommend! More

by PATG16 Verified Customer Verified Customer

Report | Print

Service was great. Done in a timely manner and efficiently. I'm adding to this because it wants 15 words Done in a timely manner and efficiently. I'm adding to this because it wants 15 words More

by DMAZNARI Verified Customer Verified Customer

Report | Print

Johnathon Daniels has been a top notch rep of your dealership. Other reps also exemplify the professionalism and dedication of Johnathon to provide quality service. dealership. Other reps also exemplify the professionalism and dedication of Johnathon to provide quality service. More

by ROGER.T.BARTZ Verified Customer Verified Customer

Report | Print

Great service representatives. Jonathan show his professional customer service and took care customer really well. Thank you! Jonathan show his professional customer service and took care customer really well. Thank you! More

by GEORGEZHUQI Verified Customer Verified Customer

Report | Print

Great Customer Care! !! Addressed all my issues that needed service. Kind- Quick - Helpful - Kept me Updated :) Brandon Tomes Subaru Service Department is Awesome!!! So !! Addressed all my issues that needed service. Kind- Quick - Helpful - Kept me Updated :) Brandon Tomes Subaru Service Department is Awesome!!! So organized they care about your time and take care of THE CUSTOMER... More

by NBHONEYGROVE Verified Customer Verified Customer

Report | Print

Hannah was great. She was very nice and thoughtful. She helped me along and even when customers were lined up she still saw me and remembered my name to get me helped She was very nice and thoughtful. She helped me along and even when customers were lined up she still saw me and remembered my name to get me helped out. More

by Evan Balsam Verified Customer Verified Customer

Report | Print

Excellent service. Car was brought in for a computer recall. Ready earlier than expected. Now on our 5th Subaru—all from Brandon Thomes —will continue our business with Car was brought in for a computer recall. Ready earlier than expected. Now on our 5th Subaru—all from Brandon Thomes —will continue our business with them. More

by JIMCRUSE50 Verified Customer Verified Customer

Report | Print

Work completed in a timely manner without any issues. Service advisor Russell is awesome and really cares about his customers vehicles. Service advisor Russell is awesome and really cares about his customers vehicles. More

by RDTHOMAS1954 Verified Customer Verified Customer

Report | Print

Russel Lilly did a fantastic job managing the repair of our 2021 WRX under warranty. He kept me informed regularly, let me know what the issue was and how long I should expect to wait, then finished it of our 2021 WRX under warranty. He kept me informed regularly, let me know what the issue was and how long I should expect to wait, then finished it off with a nice car wash when I picked the car up. Exceptional customer service! More

by DENNIST3BZ Verified Customer Verified Customer

Report | Print

Got an oil change and the tech didn't change the oil filter, had to bring my car back in to get it replaced. Also, broke a clip on my cabin air filter which your team replaced but the techs should be ab filter, had to bring my car back in to get it replaced. Also, broke a clip on my cabin air filter which your team replaced but the techs should be able to change parts without breaking items on the vehicle. More

by DAMIANMILLISOR Verified Customer Verified Customer

Report | Print