Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Russel Lilly

Overview Reviews (184) Inventory (452)

Contact Me

View All Employees

< View All Employees

Russel Lilly

Russel Lilly | Page 8

Service Advisor

Brandon Tomes Subaru

4660 State Highway 121
McKinney, TX 75071

Contact Me

5.0

184 Reviews

Overview Reviews (184) Inventory (452)

5.0

184 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Russel Lilly

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

184 Reviews of Russel Lilly

May 13, 2023

Dealership Rating

Employee Rating

Connor was very thorough and helpful. The business office was forward and made me comfortable with the terms of the deal. The business office was forward and made me comfortable with the terms of the deal. More

by SWAUGHTEL

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Connor Lilly, Patrick Varrassi

Report | Print

May 13, 2023 -

Brandon Tomes Subaru responded

SWAUGHTEL, thank you for sharing 5-stars! We're glad to hear Connor is helpful and thorough! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 11, 2023

Dealership Rating

Employee Rating

Much less painful than my last car buying experience. I felt like they were straightforward with me throughout the course of the deal. I felt like they were straightforward with me throughout the course of the deal. More

by SWAUGHTEL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Connor Lilly, Patrick Varrassi

Report | Print

May 11, 2023 -

Brandon Tomes Subaru responded

SWAUGHTEL, thank for you for sharing 5-stars! We're happy to hear our team is straightforward! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 10, 2023

Dealership Rating

Employee Rating

Was fast and painless. Was ready for me when I arrived at the dealership for my appointment. Was ready for me when I arrived at the dealership for my appointment. More

by soconnor01

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ben McCabe

Report | Print

May 10, 2023 -

Brandon Tomes Subaru responded

soconnor01, thank for you for sharing 5-stars! We're happy to hear our team provided a fast and painless experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 09, 2023

Dealership Rating

Employee Rating

The staff we friendly and attentive when I pulled into the bay to start service. the bay to start service. More

by VTLOVE12

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ben McCabe

Report | Print

May 09, 2023 -

Brandon Tomes Subaru responded

VTLOVE12, thank you for sharing 5-stars! We're happy to hear our team is friendly and attentive! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 08, 2023

Dealership Rating

Employee Rating

I received great service at Brandon Tomes Subaru! All of the staff that I spoke with were incredibly kind and helpful. I’ll definitely be back for all of my service needs :) All of the staff that I spoke with were incredibly kind and helpful. I’ll definitely be back for all of my service needs :) More

by allisonmccoin

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ben McCabe

Report | Print

May 08, 2023 -

Brandon Tomes Subaru responded

allison, thank you for sharing 5-stars! We're glad to hear our team is kind and provides great service! We look forward to serving you additionally in the future. Best wishes!

May 08, 2023

Dealership Rating

Employee Rating

As usual, Russell Lilly, was amazing! Thank you for taking great care of me and my car! Thank you for taking great care of me and my car! More

by MRSREITER

Verified Customer

Service Price Transparency

Workmanship

Service Communication

Recommend Dealer

Yes

Report | Print

May 08, 2023 -

Brandon Tomes Subaru responded

MRSREITER, thank you for sharing 5-stars! We're glad to hear Russell Lilly is amazing! We look forward to serving you additionally in the future. Thanks again!

May 07, 2023

Dealership Rating

Employee Rating

It was a great experience. The service was completed very quickly. Russell was very kind and helpful. The service was completed very quickly. Russell was very kind and helpful. More

by alex.jabourian

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ben McCabe

Report | Print

May 08, 2023 -

Brandon Tomes Subaru responded

alex, thank you for sharing 5-stars! We're pleased to hear Russell is kind, helpful and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 07, 2023

Dealership Rating

Employee Rating

Great service. Russell is great to work with. Long time customer. We have purchased five vehicles from you. Russell is great to work with. Long time customer. We have purchased five vehicles from you. More

by WINNUT53

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ben McCabe

Report | Print

May 08, 2023 -

Brandon Tomes Subaru responded

WINNUT53, thank you for sharing 5-stars! We're glad to hear Russell is great to work with and provides great service! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 06, 2023

Dealership Rating

Employee Rating

Smooth in and out. Appreciated that because I have a partially disabled husband at home whom I need to check in on frequently. Appreciated that because I have a partially disabled husband at home whom I need to check in on frequently. More

by DRISCOLLGC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

May 06, 2023

Dealership Rating

Employee Rating

This place always treats me great! Love the staff and the crew got my vehicle serviced and washed up quick! Love the staff and the crew got my vehicle serviced and washed up quick! More

by BRENTWRX03

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jacob Rodriguez, Hannah

Report | Print

Dealership Inventory (452 Vehicles)

2026 Subaru Outback | new

$48,320

2026 Subaru Outback

new

Crystal White Pearl exterior

CVT

All-wheel Drive

$48,320

View Vehicle Details

View Details

2026 Subaru Outback | new

$52,152

2026 Subaru Outback

new

N/A exterior

CVT

All-wheel Drive

$52,152

View Vehicle Details

View Details

2026 Subaru Forester Hybrid | new

$44,269

2026 Subaru Forester Hybrid

new

Red exterior

CVT

All-wheel Drive

$44,269

View Vehicle Details

View Details

2026 Subaru Outback | new

$42,281

2026 Subaru Outback

new

Crystal White Pearl exterior

CVT

All-wheel Drive

$42,281

View Vehicle Details

View Details

2026 Subaru Forester | new

$34,224

2026 Subaru Forester

new

Red exterior

CVT

All-wheel Drive

$34,224

View Vehicle Details

View Details

2026 Subaru Crosstrek | new

$34,534

2026 Subaru Crosstrek

new

Magnetite Gray Metallic exterior

CVT

All-wheel Drive

$34,534

View Vehicle Details

View Details

View All Inventory