Russel Lilly | Page 9

Absolutely professional, kind, and helpful. My third Subaru purchase from them-always pleased with their service and attention to detail. My third Subaru purchase from them-always pleased with their service and attention to detail. More

by AMYTRULE Verified Customer Verified Customer

Report | Print

I appreciate the professional services and advice provided by the service advisor particularly Russel Lilly. They are honest and reliable in examining and fixing any issues found with my car. provided by the service advisor particularly Russel Lilly. They are honest and reliable in examining and fixing any issues found with my car. More

by PATRICK PAK Verified Customer Verified Customer

Report | Print

Jonathan Daniells was my service advisor. He looked at the history and checked on the warranty for the battery. I did not have an appointment since the battery issued happened and it needed t He looked at the history and checked on the warranty for the battery. I did not have an appointment since the battery issued happened and it needed to be addressed asap. He explained what was going to be done and made sure to check on me several times while I waited. Great customer service! One thing that I am very concerned with is the battery issue, since I received the "Notice of the Subaru Battery Settlement". The battery was replaced 11/18/22 and of course on this service visit 4/24/23. This makes me nervous and hope that the vehicle does not brake down on the highway! If, I had the money I would certainly get rid of this vehicle!! More

by TXB.M12Z Verified Customer Verified Customer

Report | Print

Russell Lilly is very patient and understanding for we Octogenarians. Yes yes yes yes yes Octogenarians. Yes yes yes yes yes More

by HSBULLARD Verified Customer Verified Customer

Report | Print

Connor and the sales manager did a great job saving a sale. I would buy from those two guys again. sale. I would buy from those two guys again. More

by carcasijames Verified Customer Verified Customer

Report | Print

Good customer service from Jonathan. People are very friendly and nice. Will recommand this place to friends and family. People are very friendly and nice. Will recommand this place to friends and family. More

by JAMESCHAN Verified Customer Verified Customer

Report | Print

The staff is friendly, highly professional, and Russell was great! There were issues with the telematics and we were notified while traveling overseas, but we had no problem at all scheduling an appointmen was great! There were issues with the telematics and we were notified while traveling overseas, but we had no problem at all scheduling an appointment. The wait was a little long, but there was plenty of snacks and food and drinks to tide us over. More

by shannontaipei Verified Customer Verified Customer

Report | Print

It was quick and the staff was great. Location is easy to access. This is our dog mom mobile for 8 dogs so it’s not driven far but worth the memories Location is easy to access. This is our dog mom mobile for 8 dogs so it’s not driven far but worth the memories More

by nataliebreaux1 Verified Customer Verified Customer

Report | Print

Connor was very helpful and informative through the whole process. Communicative and transparent. Recommend him! process. Communicative and transparent. Recommend him! More

by jeremiahramirez67 Verified Customer Verified Customer

Report | Print

Always satisfied with the staff and service at the dealership. Friendly, helpful and take their time to listen. dealership. Friendly, helpful and take their time to listen. More

by PANKEY1935 Verified Customer Verified Customer

Report | Print