No pressure sales and super helpful, polite, courteous.
Russell Wade was certain we were taken care of.
Russell Wade was certain we were taken care of.
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by MRROBERT.FOGLE
Verified Customer
Verified Customer
Oct 08, 2021 -
Phil Wright Autoplex responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
The Phil Wright Autoplex Team
This dealership was great. They had just the right car
pick out for my son when we got there. They worked with him with what money he had to put down on it & made the payments just right for him. By the w
pick out for my son when we got there. They worked with him with what money he had to put down on it & made the payments just right for him. By the way he’s a 17 years old buying he’s first car. They are great people. Will definitely go back to them when we need another car. Thank you.
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by DEBRA4359
Verified Customer
Verified Customer
Sep 29, 2021 -
Phil Wright Autoplex responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
The Phil Wright Autoplex Team
Russell Wade is great to work with his customers! He
makes you his priority and always goes above and beyond for customer service. He is great!
makes you his priority and always goes above and beyond for customer service. He is great!
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by RANDY64HAMILTON
Verified Customer
Verified Customer
Sep 13, 2021 -
Phil Wright Autoplex responded
Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.
Sincerely,
The Phil Wright Autoplex Team
Excellent in every way from walking in the door to
delivery. They are professional, polite, and family oriented. I always recommend Phil Wright to everyone
delivery. They are professional, polite, and family oriented. I always recommend Phil Wright to everyone
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by JOSHSHIELDS67
Verified Customer
Verified Customer
Sep 03, 2021 -
Phil Wright Autoplex responded
We cannot thank you enough for your wonderful review of Phil Wright Autoplex and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again!
Sincerely,
The Phil Wright Autoplex Team
Everyone is always great. They give excellent customer
service and took the time to look into my issue. They took the time to explain everything and and give advice.
service and took the time to look into my issue. They took the time to explain everything and and give advice.
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by MELLENAD
Verified Customer
Verified Customer
Aug 30, 2021 -
Phil Wright Autoplex responded
Thank you for this amazing review! We really appreciate your business.
Sincerely,
The Phil Wright Autoplex Team
Always do a great job with customer service. Friendly
competent sales people. I buy all my vehicles from Phil Wright. I’m always satisfied with the experience.
competent sales people. I buy all my vehicles from Phil Wright. I’m always satisfied with the experience.
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by ATTICUS312
Verified Customer
Verified Customer
Aug 30, 2021 -
Phil Wright Autoplex responded
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!
Sincerely,
The Phil Wright Autoplex Team
Salesman Russell Wade was very personable and listened to
my vehicle needs, my budget, and my vehicle preferences. From these criteria he offered some very viable options of which I chose a 2015 Mazda CX-5
my vehicle needs, my budget, and my vehicle preferences. From these criteria he offered some very viable options of which I chose a 2015 Mazda CX-5 and am very pleased with the choice. I was happy with the price which was under my top budget and that made me very happy. The whole shopping/buying experience took less than 3 hours. Overall it was a pleasure to do business with PWA.
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by GCAROTH
Verified Customer
Verified Customer
Other Employees Tagged:
Keith Holbrook
Aug 30, 2021 -
Phil Wright Autoplex responded
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!
Sincerely,
The Phil Wright Autoplex Team
While replacing the transmission in my truck, they had
given me a rental. After just a few days of having the rental, the back hatch wouldn’t open or close, which meant that the interior lights wouldn’t s
given me a rental. After just a few days of having the rental, the back hatch wouldn’t open or close, which meant that the interior lights wouldn’t shut off. After trying to fix it for about 45 minutes in the dark, I gave up. I knew that I would run the risk of the battery being dead in the morning, but had no other options. The next day the battery was in fact dead. I called the dealership and was extremely frustrated. The women that I talked to we’re extremely nice, understanding, and were unfazed by my aggravation. They sent a technician out to my house (who arrived very quickly). He had the vehicle running after about 45 seconds of arriving. After arriving at the dealership, they had me in a new rental in no time. Now, I’ve picked up my vehicle that was being worked on, and everything seems to be running great so far. I’ve heard a lot of horror stories of dealerships trying to fight people on warranty coverage. I was glad that this wasn’t an issue and it secured my faith in this dealership. I will continue to use Phil Wright for future purchases. They have a really great team of people!
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by NICKCHRONISTER
Verified Customer
Verified Customer
Aug 27, 2021 -
Phil Wright Autoplex responded
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Sincerely,
The Phil Wright Autoplex Team
The salesman was very helpful and allowed me to test
drive multiple vehicles until we found the one we wanted. The process didn’t take very long either.
drive multiple vehicles until we found the one we wanted. The process didn’t take very long either.
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by BIGHURT411
Verified Customer
Verified Customer
Aug 11, 2021 -
Phil Wright Autoplex responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Sincerely,
The Phil Wright Autoplex Team
Rick made it easy. He was not pushy and let us make are
mind. The help ed us through the process. The staff was very courteous
mind. The help ed us through the process. The staff was very courteous
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by RICKKERSEY
Verified Customer
Verified Customer
Aug 11, 2021 -
Phil Wright Autoplex responded
Thank you for your great review! We're glad to have Rick on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!
Sincerely,
The Phil Wright Autoplex Team