Russell Cunha | Page 50

Great experience with a great car! Everyone was so nice, helpful and accomodating! I’m so happy with my car. They really made sure to get me the best deal and to treat me well. Everyone was so nice, helpful and accomodating! I’m so happy with my car. They really made sure to get me the best deal and to treat me well. More

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Fantastic experience with the whole team! Love the new cx-5! We have been buying vehicles from the Flood family of dealerships for a long time. We have always had a good experience with them, and continue to do We have been buying vehicles from the Flood family of dealerships for a long time. We have always had a good experience with them, and continue to do business with them because they treat us right. This time was no different. A huge thanks to Phillip, Cody, Russell and Mike Flood for going above and beyond with our recent purchase of a brand new 2017 mazda cx-5. I would definitely recommend them to others, and will continue to work with them in the future! We absolutely love the new cx-5. It has far exceeded our expectations. It is a great value for the money. It was initially the safety features and safety ratings that drew us to check out this suv. Once we saw the newly redesigned model in person and test drove it, we made the decision that night. The new cx-5 looks and feels like a more expensive vehicle. It seems to be in a class on it's own. Mazda nailed this one. So far, we love everything about it and will be sending others down to check one out. We are extremely happy with our decision! Thanks Flood Mazda! More

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New car purchase We went to Flood Mazda to look at the CX-5. Phillip Barry was very helpful and we test drove one. No pressure at all. We went to Flood Mazda to look at the CX-5. Phillip Barry was very helpful and we test drove one. No pressure at all. More

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Best car experience EVER!! Russell Cunha, Richard Lawrence, and Cody Harvey made my experience seamless! From test driving the car, to the financial piece, to learning about al Russell Cunha, Richard Lawrence, and Cody Harvey made my experience seamless! From test driving the car, to the financial piece, to learning about all the features of the car, it was the best experience I’ve ever had in car buying! Informative, and patient! Highly recommend!! More

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Very disappointed customer We had a very unpleasant experience with Russell Cunha, General Manager for Flood Mazda. As a consequence of Mr. Cunha's extremely rude and disrespec We had a very unpleasant experience with Russell Cunha, General Manager for Flood Mazda. As a consequence of Mr. Cunha's extremely rude and disrespectful treatment towards us, we left this dealership and purchased a vehicle from Tasca Mazda, where we received the utmost respectful and professional treatment. More

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Very satisfied with the experience. We purchased our previous Mazda CX-9 at a different dealer and we were so dissatisfied that we opted to have all of our service performed at Flood Maz We purchased our previous Mazda CX-9 at a different dealer and we were so dissatisfied that we opted to have all of our service performed at Flood Mazda. Our confidence in their service department was the main reason for purchasing a new Mazda. We spoke with Taylor Trahan and test drove the car. I wanted to wait until we returned from a scheduled vacation before moving forward with the purchase. Taylor was very respectful of time and only followed up after we returned from our brief get away. When we decided to move forward with the purchase, I was concerned that our roof racks racks would not fit on the new rail system. He kept the roof rack and had the service department install on the car prior to pick up. If/when Mazda offers an AWD large four door sedan, I would seriously consider purchasing for my primary transportation. More

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Flood Mazda Does it Again! We recently purchased the newly designed CX-9 and it's a beauty! This is our fourth Mazda purchase and we couldn't be more pleased! Each person we e We recently purchased the newly designed CX-9 and it's a beauty! This is our fourth Mazda purchase and we couldn't be more pleased! Each person we encountered at the dealership was professional and extremely helpful. This is a dealership where you can count on being treated like family! Thank you Jeff and Cody. Russell you have a great team, keep up the great work you do at Mazda!! Now we look forward to terrific service provided by a great service team! More

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Flood Mazda Review To Whom It May Concern: It was an all-around pleasant experience at Flood Mazda! From the minute I walked in the door, to the second that I left, To Whom It May Concern: It was an all-around pleasant experience at Flood Mazda! From the minute I walked in the door, to the second that I left, every person that I dealt with was extremely professional. I am very happy with my new Mazda, but most importantly and extremely grateful for the way that I was treated while doing business at Flood Mazda. Everything was explained to me and there were no hidden fees, which was helpful and put my mind at ease. Thanks again for all of your help; I truly had a positive experience there. I definitely will go back, not to mention tell family and friends about Flood Mazda and what a pain-free experience I had! Great job, thanks guys! Sincerely, Jennifer Castaldi More

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Great dealership I purchased my new Mazda from this dealership, they had come recommended by a co-worker. Everyone at the dealership was friendly and helpful. Our Sal I purchased my new Mazda from this dealership, they had come recommended by a co-worker. Everyone at the dealership was friendly and helpful. Our Sales Representative Taylor was knowledgeable, listened to our needs, and not pushy which we really appreciated. They helped us work within our budget to find the perfect vehicle for our family. We had never owned a Mazda before but after this experience, we definitely will be back. More

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Third times a charm!! After running into minimal or no response from two local Mazda dealerships in MA [Sentry west and Gallo] I hit the internet and found Flood Mazda in After running into minimal or no response from two local Mazda dealerships in MA [Sentry west and Gallo] I hit the internet and found Flood Mazda in RI. After reviewing their inventory they had a car that fit my needs and wants. Sent an e-mail and made contact with Russell. He was responsive to my questions, his response was quick, he answered all my questions without hesitation and directly...no beating around the bush. I made arrangements to go visit the dealership and view the cars available that fit my needs and wants. When we arrived at the dealership and met Russell he was exactly as he was online. Personable, direct and friendly, he introduced us to Cody and the rest is history. Cody is so polite, very friendly and very knowledgeable. We took our test drive with Cody and he responded to my questions, as well as my adult children's questions directly and without hesitation. Explained all the features of the CX5. Once back at the dealership we finalized the deal....Flood Mazda is all about teamwork. All the employees I met Russell, Cody, Jim in Finance and the two in Service EXEMPLIFY the word CUSTOMER SERVICE!! Jim made the financing go smoothly, everything was prepared, explained fully and all done with the utmost professionalism. This is how a dealership should treat customers!!! Kudos to everyone that makes it happen at FLOOD! PS: I drove 1.25 hours to Flood Mazda and the closest Mazda dealership to me is about 15 minutes away! But I would do it again in a heart beat! More

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